I received excellent customer service from Maura this afternoon and will be a repeat customer. I ordered a fligt gift certificate for my son’s birthday but incorrectly sent it to my email cs his.... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The customer service is probably the best I have ever seen. Besides getting such quick and personal responses, they have been extremely helpful with their suggestions and offers to make getting the gi... Vis mer
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The customer service i have experienced has been exceptional. Prompt to respond and lovely to deal with. The only downfall I have with this site is the reduced amount of properties available, compared... Vis mer
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Excellent service! They were **incredibly quick and helpful**. I contacted them with an issue regarding my booking, and **within just 10 minutes everything had been completely resolved**. The whole... Vis mer
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Informasjon om virksomheten
Om Experiencegift
Skrevet av virksomheten
🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
The best travel gift cards worldwide
Skrevet av virksomheten
- No expiry date for gift cards sold after 1 June 2026
- Enough time to decide where to go
- Worldwide shipping
- & Instand delivery for digital gifts
- Personalize your gift cards
- Add a photo and a message
- Unbeatable choice
- We offer thousands of gift experiences worldwide
We believe in experiences over things
And so should you!
Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and no expiry date, it’s the perfect gift for creating lasting memories, anytime, anywhere.
Kontaktopplysninger
Concertgebouwplein 7, 1071 LL, Amsterdam, Nederland
- experiencegift.com
Need the perfect gift? 🎁
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Amazing Customer Service
Nikolas was always prompt and gave great information and assistance.
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Michelle,
Thank you for your lovely feedback!
We're so glad to hear that Nikolas was able to assist you promptly and effectively.
Your satisfaction means a lot to us!
Kind regards,
Nikolas
Experiencegift Team
Excellent customer service from Nikos_K
I purchased a voucher and dealt with Nikos who was more than helpful - top class customer service. Thank you Nikos_K.
22. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Lorraine,
Thank you for your kind words!
We're thrilled to hear you had a great experience, and Nikos will be especially pleased to know his support made a positive impact.
We appreciate your feedback and hope the gift is enjoyed
Kind regards,
Nikolas
Experiencegift Team
I can only say the help and assistance…
I can only say the help and assistance I received from the staff was so appreciated and solved my issue with complete professionalism so thank you
18. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Michael,
Thank you for your kind words!
We’re so pleased to hear that our team was able to assist you with professionalism and resolve your issue.
Your appreciation means a lot to us, and we’re always here to help whenever you need it.
Kind regards,
Nikolas
Experiencegift Team
Excellent customer service
I had a problem with my booking, emailed customer service department and had a reply immediately and the problem sorted amazing service. I would highly recommend hotelgift.
16. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear C Guest,
Thank you for sharing your experience!
It’s wonderful to know our customer success team was able to quickly assist with your booking issue. Providing top-notch service is always our priority, and your recommendation means a lot.
We hope your next stay is just as seamless and enjoyable!
Kind regards,
Vaggelis
Experiencegift Team
Don't buy a gift voucher
Failure to extend a gift voucher that expired 7 weeks ago is pretty petty.
As someone who works in the hospitality industry I would not recommend!
*UPDATE*
Email received explaining the company will not extend the voucher as other vouchers were extended in 2024 due to COVID (WHO ended the pandemic effectively from May 2023 and the voucher you extended September 2024) however Athan explained under no circumstances are vouchers extended. It is hardly fair to make an exception for others and the fail to make an exception for another - very unreasonable on your behalf.
14. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear Donna,
Thank you for your feedback.
We take your concerns seriously and we will investigate this matter to understand your case. Our team will contact you directly for further information.
Thank you for your patience.
Kind regards,
Nikolas
Experiencegift Team
great customer service - thanks Xenia _T
Super easy platform to use with great selection and really responsive customer service team! Resolved an incorrect booking on my part with 1 email. Very grateful and would definitely recommend. Thanks for your help Xenia _T!
12. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear Lucy,
That’s wonderful to hear — huge kudos to Xenia for turning things around with just one email!
It's great knowing the platform and customer success team made the experience smooth from start to finish. Thanks for sharing your kind words and for recommending us!
Kind regards,
Vaggelis
Experiencegift Team
Experience Gift nie wiede!!!!
Es tut mir leid, aber ich muss hier definitiv eine 1 Stern Bewertung abgeben, da der Sachverhalt nach fast zwei Wochen immer noch nicht geklärt ist. Ich bin Botschafter von der Firma Dannemann und hatte ein Event in Berlin gebucht. Im Internet hatte ich mit dem Gutschein Code in Berlin das NH Hotel am Potsdamer Platz gebucht und meine Bestellbestätigung mit allen Nummern bekommen. Als ich dann voller Freude ein paar Wochen später in Berlin angekommen war, wollte ich im Hotel einchecken. Das Event war auch noch nicht im Gange und hatte noch 60 Minuten, welches ich dann zu Fuß zurücklegen wollte. Am Schalter begegnete man mir dann mit der Aussage, dass keine Buchung vorliegt. Es gab einen hin und her, der Gutschein bzw die Nummern waren nicht bekannt und man verwehrte mir das Zimmer über Hotelgift.
Ich ging also erst einmal zu meinem Event packte meine Sachen wieder ins Auto und sprach das Thema dann während des Treffens an. Wir gingen dann zusammen mit der Regionalleiter in das Hotel und es lag immer noch keine Bestätigung seitens Hotel Gift vor, Dannemann bezahlte das Zimmer dann noch einmal, um die Übernachtung vollständigen zu können, so dass ich dann nicht nach Hause fahren musste.
Als ich dann die nächsten Tage wieder zu Hause ware, habe ich natürlich Kontakt auf und schickte Hotelgift die Rechnung, die wir dann mit der normalen Bezahlung bekommen haben. Seitdem hat sich hier nichts, außer ein ewiges schriftliches hin und her mit E-Mails, getan. Ein absolut trauriges Bild, HotelGift sagt, ich soll mich an das Hotel wenden, das Hotel sagt, ich soll mich an Hotelgift wenden. Eine Katastrophe, ich kann nur abraten, über diesen Dienstleister einen Gutschein zu kaufen, bezahlen Sie lieber das Hotel und sparen Sie sich den Ärger.
Mit freundlichen Gruß Frank Riebe
4. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Update 08.05.2025
Lieber Frank,
wir hoffen, dass wir dich mit unserer Hilfe zufriedenstellen und dein Anliegen effektiv angehen konnten.
Solltest du weitere Hilfe benötigen oder zusätzliche Fragen haben, zögere bitte nicht, uns zu kontaktieren. Wir sind immer für dich da.
Mit freundlichen Grüßen,
Michail
Hotelgift Team
----------------------------------
Lieber Frank,
vielen Dank, dass du dir die Zeit genommen hast, uns deine Erfahrungen mitzuteilen.
Es tut mir sehr leid, von den Schwierigkeiten zu hören, die du beim Check-in hattest, und ich kann mir gut vorstellen, wie frustrierend diese Situation für dich gewesen sein muss. Wir stehen bereits mit unserer Partnerfirma in Kontakt, um die Angelegenheit weiter zu untersuchen und eine Lösung für dich zu finden.
Wir werden uns in Kürze per E-Mail mit einem Update bei dir melden. Vielen Dank für deine Geduld und dafür, dass du uns die Möglichkeit gibst, das wieder in Ordnung zu bringen.
Mit freundlichen Grüßen
Michail
Hotelgift Team
Ordering was simple and the support by Nikos was really fast and great
Ordering was simple and the support by Nikos was very fast and very nice.
Would order here again !
8. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear I.L
Thank you so much for your kind words!
We're delighted that you found the ordering process easy and that Nikos was able to provide such helpful support. We look forward to assisting you again whenever you're ready for your next experience!
Kind regards,
Vaggelis
Experiencegift Team
Svar fra Experiencegift
Hello Arthur,
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our customer service.
Providing outstanding support is something we take great pride in, and your feedback truly means a lot to us.
Kind regards,
Nikolas
Experiencegift Team
Es war alles gut auch wenn man sich nur…
Es war alles gut auch wenn man sich nur auf Englisch verständigen muss,aber da hackt es eher an mir.
Mein kleines Problem hatte ich auch selbst verursacht da ich den Buchstaben S in EngabeCode mit der 5 verwechselte.....aber als ich korrigierte lief alles reibungslos.
27. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Lieber Daniel,
es freut uns sehr, dass du zufrieden mit unserem Service bist!
Hoffentlich kannst du mit deinem Geschenk wunderbare Erinnerungen kreieren.
Miriam von Experiencegift
Snel reactie en geregeld.
Heel snel reactie op mijn vraag in de mail en meteen een oplossing gegeven door Xenia.
31. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Wat fijn om te horen dat je zo snel geholpen bent door Xenia! Bedankt voor je mooie review en graag tot een volgende keer!
Groetjes, Paul van Experiencegift
Very Quick and friendly support
30. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Stoessel,
Thank you for your feedback!
We're delighted to hear that you found our support quick and friendly.
We hope to see you again soon.
Kind regards,
Nikolas
Experiencegift Team
perhaps the best customer support I…
perhaps the best customer support I have ever experienced. Polite and efficient operator.
29. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear Customer,
Thank you for your kind words!
We're thrilled to hear that you had such a positive experience with our customer support team. Providing polite and efficient service is our top priority, and your feedback means a lot to us!
Kind regards,
Nikolas
Experiencegift Team
Contact flightgift directly as they are helpful and sorted out our issue with finding flights
After having issues finding flights to use my voucher that my partner had purchased for me I contacted flightgift and Dimitris_M was so very helpful and managed to find the flights to our preferred destination that we had found with the airline and he sorted everything out efficiently. Thank you so much Dimitris and we are both really looking forward to our trip to Ibiza.
27. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Gillian,
Thank you for your wonderful feedback!
We're delighted to hear that Dimitris was able to assist you in finding the perfect flights for your trip to Ibiza. We truly appreciate your kind words and are thrilled that you're looking forward to your getaway.
Wishing you an amazing trip!
Kind regards,
Nikolas
Experiencegift Team
Very helpful,first the live chat,then…
Very helpful,first the live chat,then backup emails, excellent service...
23. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Jamie,
Thank you for your kind words!
We're delighted to hear that you had a great experience with our live chat and email support. Providing excellent service is our priority, and your feedback truly means a lot to us.
Kind regards,
Nikolas
Experiencegift Team
gift card redemption
It was quite easy to redeem the gift card through their website but the hotel rates were higher than many portals so a bit disappointed with that !
21. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear Anupama,
We hope our assistance has met your satisfaction and addressed your concerns effectively.
Should you require any further help or have additional questions, please don’t hesitate to contact us. We’re always here to assist you.
Kind regards,
Nikolas
Experiencegift Team
-------------------------------------------
Dear Anupama,
Thank you for your review.
Our commitment is to offer a wide selection of hotels, carefully curated to balance affordability and quality. We take customer experiences seriously and strive for continuous improvement.
I would like to look into this matter further to better understand your experience and see how we can assist you. I will be reaching out to you shortly to discuss this in more detail.
Thank you once again for your feedback, and I look forward to hearing from you.
Kind regards,
Nikolas
Experiencegift Team
I am very appreciative of the staff at…
I am very appreciative of the staff at Hotel Gift. They were very helpful throughout a very difficult time, they helped me with my Hotel booking that I had issues with during Tropical Cyclone Alfred in early March this year. They were incredibly supportive and kept communications active between their supplier and the hotel. Thank you for your prompt reply’s to my emails, and for keeping me informed every step of the way. I Highly recommended them.
19. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear Monica,
It’s wonderful to hear that we could provide support during such a challenging time.
We take pride in being there for our customers when they need it most, and it’s great to know our efforts made a difference. Your recommendation means a lot to us, and we’re always here to help with anything you need in the future!
Kind regards,
Vaggelis
Experiencegift Team
Svar fra Experiencegift
Hi Alessandro,
Thank you for your kind words!
We're so happy that you had a great experience with our customer service. It's always our goal to make sure every interaction is smooth and helpful.
If you ever need assistance again, don’t hesitate to reach out!
Kind regards,
Vaggelis
Experiencegift Team
Outstanding customer service
Our experience was great customer service as unfortunately the day before we were supposed to travel I woke up with a fever and we emailed Hotelgift if we could at least get a voucher from the hotel to use next time being that we understood it was a non-refundable choice. However, hotelgift talked to the hotel on our behalf and refunded us the money back + also the discount I had used, which I can now use another time. Super happy with the excellent service. Also they were very quick to reply.
12. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hi Julia,
Thank you so much for sharing your experience!
We’re thrilled that our team could assist you and make things right, ensuring you’re able to use your Hotelgift for another time. It's always our goal to provide top-notch service, especially when life throws an unexpected curveball.
We appreciate your kind words and look forward to helping you again in the future! Stay healthy and take care!
Kind regards,
Vaggelis
Experiencegift Team
Hotel booking enquiry
My enquiry was dealt with extremely quickly and professionally which enabled me to make my hotel booking straight away.
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear PATRICIA,
Thank you for sharing your experience!
We're delighted that we could assist you promptly and professionally, making your booking process smooth and efficient. It’s great to know that we could help you secure your hotel booking right away.
We’re always here to make your experience as seamless as possible, and we hope you enjoy your stay to the fullest. If you need any further assistance in the future, don’t hesitate to reach out!
Kind regards,
Vaggelis
Experiencegift Team
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.