exoticfruits.co.uk Anmeldelser 

I've bought two boxes now and both have been incredible! A great selection of fruit that I've never tried before. Delivery is super smooth, and the fruit comes in good condition. My only request would be to include some kind of guide in each box with pictures as to when each fruit is good to eat, as scanning a QR code for each fruit takes a while and it can be tricky when you don't know what the fruit you're about to eat is called!

Love the concept of being able to eat exotic fruit at the click of a mouse. Fruit arrived in decent condition and customer service was polite and quick to respond. Would buy again.

a great variety of exotic fruit the box is lovely and the fruits are delicious, im definitely going to buy again, but this time with a durian 😋

I came across exotic fruits UK after watching Americans eat so many fruits that I’d never even heard of and exotic fruits UK stocks all of them! I’ve been ordering fresh fruit from here since finding out about them, fruit is always fresh and delicious, never been late with deliveries!

We ordered a box of their minimum free delivery box and we spend more than that. My asian partner was been excited for the fruits to arrive. My partner was devastated how the fruits arrived in our home. Their seasonal fruit box is not worth it. Their mangoes have brownstone and also too ripe and bruised as well. They send us a banana that you couldn't eat either. The company is cunning people who wants to have Asians fruits. It's nor worth of the money. Better to buy in Chinese or Thai supermarket they have a good value and also better options. Never again to this company.

I have ordered several times and have spent a considerable amount of money. My last order contained a completely rotten custard apple. It was black, wet and truly disgusting. I was lucky it had not impacted the rest of the order.
I emailed customer services and sent some photos requesting a refund. I received a reply asking for more and clearer photos and showing me cutting to show the inside. Presumably my iPhone photos are not good enough for them!
I replied and explained that the rotting piece of fruit was naturally in the bin and they already had photos. Are they really suggesting that I am trying to defraud them for the cost of a custard apple?
I’m astonished that they treat repeat customers in such a way. It’s a very foolish policy as I certainly won’t be ordering again. Looking at other reviews it is clear I am not alone. I would be extremely concerned about obtaining a refund if there was a more significant issue. Avoid.

The box of fruit was so fun to go through with the family and try. I especially love tamarillo. The only thing is the courier asked for my name when dropping off the box, when it was my husbands name. And so he wouldn’t give me the parcel, it was delivered the following day but everything had gone soft by then.

Just used Exotic fruits for the first time and was very impressed. Ordered on a Friday, received on a Tuesday, much quicker than I expected. It was a treat for my partner which I shared of course!
Loved the Mangosteen, it’s the best we’ve had! I’ll be back to place an order again very soon! Thanks

I recently purchased a box from exotic fruit for my Mother and it was the best gift I could give her, my mother is from East Africa and she said while she was eating the fruits she felt like a “little girl back in her home town” it was an emotional and beautiful experience I didn’t expect:) I will definitely be purchasing again thank you so much ☺️

Such a shame the fruit stock is getting worse every order, customer service is non existent now too. I bought egg fruit which I love but was unripe and off for the second time. Also bought an ice apple, having never tried it before and it looking nothing like the images online, nore having anything but hard seeds and a stringy interior I emailed exotic fruits to ask if any of it is edible. That was Tuesday it's now Saturday and still no reply. Not the first time emails haven't been replied to.

Fruits arrived rotton! I ordered quite a variety of fruits and it came in a flimsy box and poorly packaged. So badly that the papaya was all bruised and squished by the time it got to me. My 3 chayotes I ordered was rotton from outside to inside.
I've emailed them regarding this and have had no reply from them, I've called them up but no one picks up the phone. I advise NOT to order from them, and to find elsewhere to get exotic fruits.

I would give 0 stars if I could! Worse experience ever, fruit arrived rotten, smashed and in unacceptable condition.. had to throw it away… I’ve meiled them several times with pictures supporting my claim and asking for a refund.. They refused… it seems they have send me a few pieces of fruit but not the whole order almos £95 and this was 2 days ago haven’t received anything yet… so let’s see.. anyway I won’t be buying ever again and I highly recommend you to buy fruits from another company.

Fast delivery and fruits were good quality. Dragon fruits were lovely and flavourful, peaches were a little hard but I understand they are a bit out of season. I definitely want to try other fruits!

Super fast delivery and delivered with care! all the fruit was in perfect condition.

Update:

They took £184 - still not sent me the fruits I purchased, not answering phones and completely ignoring my voice messaged and multiple email. They are clearly scamming people. I am going to report them to the policy (Action Fraud) for scamming me. I am also reporting them to the Competitions abd Markets Authority and the Office of Trading Standards for breach of The Consumer Rights Act, as they are taking money and nor providing the items paind for ignoring all attempts at contacting them. I now see thar others have had similar experience as mine. Please report them to the CMA and the Trading office - both these organisation can fine this business, take criminak actions against them and stop them from trading in the future.

If the order is being delayed for whatever reason they couod just let me know. But having a fake phone line (because it always goes straight to voice message) and ignoring emails is a clear sign that they are scamming us. If they are legitimate they would simple respond and let us know of any issues with delays etc.

Original review
Spent £184 buying exotic fruits. Way more than I could afford but it was a special gift. It was supposes to have been delivered today. But not delivered! I tried calling 8 times leaving voice notes, but no answer. It's clear that someone is hanging up on me. Sent emails. Again no response! Starting to think I have been scammed!

If I could give 0 rating I would. AVOID AVOID DO NOT BUY FROM HERE Be very careful before ordering from this company. They rip you off
Firstly the package was left upside down on its side squashed between my wheels bins for over 1.5 hours in the rain. Then when opening I notice the fruit was soggy, bruised some broken skin, the insides were even worse. Contacted them straight away after sending 8 emails the finally replied 2 days later. NOW there saying they won't refund me because I didn't report it withing 24 hours? I have all screenshot showing I clearly messaged numerous times but the refused to reply! So they won't refund for the fruit that had gone off
Avoid buying fruit from here not only is it NOT FRESH but they scam ans rip you off. They knew it was 24hours yet took them 50 hours to reply to me. Customer service is shocking. The fruit and quality is terrible I would seriously consider buying from somewhere else it's really not worth the money or the stress over £42 of fruit in the bin!

My order never arrived!!! I have tried calling the company 100 times and someone keeps hanging up! No response to my emails! Its a scam!!! DO NOT ORDER FROM THEM

Worse experience ever. I've never received my parcel, it's been 3 weeks now, I paid £7 for next day delivery. Apart from that,customer service is terrible as as soon as it didn't come I asked for a refund, and they didn't provide any.

Good service, brilliant shipping times. Overall really happy however one of the fruits arrived mouldy

Delicious fruits and very fun to try something new!