I like my provider, $0 insurance EOB, making me pay $140
I like my provider, but whatever they are doing with my Insurance provider anthem is sketchy as all get out. Two visits ago they suddenly started claiming that anthem has told them to charge me the full price of the visit. They are still in network with my provider, and three were no changes to my plan in the meantime.
This is either an error on anthem's part or a lie because on the EOB the visit cost is zero dollars. So I have to pay the full $140 visit fee upfront despite an in-network EOB of $0, which should be against their agreement with Anthem, and then I have to wait for them to refund me. Last time it took a couple of weeks for that to happen. This time three weeks later the visit had not even shown up on my anthem account. I emailed customer support and they just told me that it was still processing or whatever but magically it showed up on my anthem account within 24 hours and within two days the refund was magically processed.
So it took me almost a month to get a refund on the visit I wasn't supposed to pay for. I have never experienced to this with an in network provider and I really am not happy about it.








