The first shipment got held up at customs and was returned to the sender. Contacting customer service led to an excellent solution: the order was reshipped after being processed by the returns departm... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I returned my item the day received as it was not as described it could have got a 5yr old. I have contacted them via emailed so many times and they are not responding and I’ve had no refund. I have s... Vis mer
ho comprato il vinile di astro "WAR" autografato versione trasparente è arrivato con un imballaggio adeguato e il disco dentro è perfetto.i tempi di consegna sono stati giusti l'unica cosa è che non è... Vis mer
Made 3 purchases for the new Muse album. With the new customs rules in the EU all my orders got stuck in customs and sent back to the shop. Customer service was excellent in this part. I got in contac... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Warner Music Group Inc., also known as Warner Music, is an American multinational entertainment and record label conglomerate headquartered in New York City.
Kontaktopplysninger
Storbritannia
- eurostore.warnermusic.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
vinili scadenti
acquistati 2 vinili, vaniglia e zenzero di yele e all in di aira, entrambi preordinati per l'uscita dei rispettivi album ed entrambi arrivati a tempo debito, e fin qua tutto bene.
Una volta arrivati e provati su (due) giradischi mi accorgo che entrambi saltano pezzi interi di canzoni presenti, fatto notare al servizio clienti di Warner l'unica soluzione che mi hanno fornito è quella del reso, risultato: tempo perso dietro consegne e ritiri, pratiche confusionarie di reso e niente di ciò che volevo in mano.
Immediate support and kindness.
Immediate support and kindness. Thanks to Heather.
Request for a refund
My request for a refund was actioned promptly. I was kept informed of the status of my refund. Good service.
Costumer service
They got right back to me and did what I asked, great help!
Just an awesome service!
Getting fast help from a very friendly team, answering all your questions, top expertise, can only recommend it!
Excellent customer service
A good customer service ready to listen to your requests if needs be.
Great customer service, easy to deal with
Great customer service from Heather, seamless return.
Exceptional customer service received…
Exceptional customer service received when I contacted them with a query about an order this was responded to very quickly and professionally and resolved promptly! Thank you!
Had an issue with wrong item delivered…
Had an issue with wrong item delivered but pleased to say Heather in customer services was brilliant. Worked her magic & sorted it out in no time. Excellent service, thank you
Una experiencia muy positiva
Una experiencia muy positiva. Mucha profesionalidad del personal. Muchas gracias por todo!!
Quick customer service
I wanted to cancel my order and everything went very smoothly. My order email had clear instructions for a cancellation and, when I contacted customer service, I was helped very quickly.
Terrible company
Terrible company. Unable to cancel or change orders and it can take months for anyone to contact you from customer services…if they ever do at all!
there is no help at all!
the customer service
the customer service was very fast and easy.
Good and kind chat
We had a great comunication! Thanks
Vous bloquez toutes les vidéos et même…
Vous bloquez toutes les vidéos et même celle de Christophe Maé envers nous 😤😡
Very helpful
Very helpful. I wanted to change my order, Dallas explained how I could go about doing it, made it so easy. Excellent customer service, highly recommend 😊
The company acknowledged the issue very…
The company acknowledged the issue very rapidly and I received the refund in his totality.
I wanna thank expecially Heather for Warner Music Customer Services for the kind replies
5 stars for customer service
5 stars for customer service!
I do think the quality of the merch has gone down significantly compared to previous Nessa Barrett drops specifically, so I wanted to be honest about that part.
There were some things that went wrong. But at the same time, the way they handled the situation was genuinely very thoughtful and helpful.
Purchase of records
Although I didn’t receive my full order, Warner were very quick to rectify the error and customer service was second to none.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








