Eurocell plc - Redditch Anmeldelser 15

TrustScore 4.5 av 5

4,3

Beliggenhet

Bytt filial

Unit 3 Park Farm Industrial Estate, Pipers Road, B98 0HU Redditch, Central & South Wales, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Friendly and attentive staff at Redditch branch and super efficient. Great value and always in stock

Vurdert til 5 av 5 stjerner

I recently purchased facias, soffit boards and guttering from the Redditch branch. The products were competitively priced, of a high standard and delivered with care on the agreed date. The level of... Vis mer

Vurdert til 5 av 5 stjerner

I think Eurocell is very good because they stock a very extensive range of PVC and roofing products, one stop shop, and some of the products are on display which helps a lot with selection. Staff, esp... Vis mer

Vurdert til 3 av 5 stjerner

Easy to order on line, but if I had ordered from the shop delivery would have been quicker. No whete on line gave me a delivery date, not until I had paid was there an estimate delivery date. Then on... Vis mer


Informasjon om virksomheten

  1. Byggevareleverandør
  2. Hagebygninger
  3. Oppussingsforretning
  4. Leverandør av PVC-vinduer
  5. Taktekkerbutikk
  6. Vindusforhandler

Om Eurocell plc - Redditch

Skrevet av virksomheten

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Kontaktopplysninger

  • Unit 3 Park Farm Industrial Estate, Pipers Road, B98 0HU, Redditch, Central & South Wales, Storbritannia

  • 01527 526500

4,3

Enestående

TrustScore 4.5 av 5

15 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 94 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

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Vurdert til 5 av 5 stjerner

Good staff

The young man at the till delivered excellent customer service from start to finish. He was polite, efficient, and incredibly knowledgeable about the range of products available. He took the time to explain the differences between materials and offered helpful advice tailored to my needs. His professionalism and attention to detail made the entire experience smooth and reassuring.

3. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible Customer Service

27/05/2025 @10am. Went online and ordered the items I required of what was in stock. Then drove to my local store to collect those items to be badly greeted by the chap at the counter. Didn’t say hello to me, I explained I was here to collect an online order, he then huffs and tells me the system is sh*t and it doesn’t work with online store. I told him the name on the order and what I ordered, eventually he finds it and then asks why I ordered a certain item as it’s not in stock, I replied saying I just went off the online stock quantities for your store. I said change we change it for one you do have in stock, he then tells me no because you ordered it online, someone else then comes to the counter and says actually yes we can change it no problem. He was extremely impolite, unhelpful and felt like he wanted me to just leave. It was some of the worse customer service I’ve experienced in a while and I will never be using this company again for that reason.

27. mai 2025
Logoen til Eurocell plc - Redditch

Svar fra Eurocell plc - Redditch

Hi Matt, Thank you for your feedback.
I am Sorry to hear about the experience you received when visiting one of our branches, We have passed this information across to the Regional Team to investigate further.

Many thanks, Eurocell

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service! Order delivered within 5 hrs of placement, helpful and very courteous delivery guy.

Cannot thank Eurocell Redditch enough.

30. april 2025
Vurdert til 5 av 5 stjerner

I think Eurocell is very good because…

I think Eurocell is very good because they stock a very extensive range of PVC and roofing products, one stop shop, and some of the products are on display which helps a lot with selection. Staff, especially David Bushell, are always super helpful and efficient.

24. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service.

I recently purchased facias, soffit boards and guttering from the Redditch branch. The products were competitively priced, of a high standard and delivered with care on the agreed date.
The level of service was outstanding. The counter staff were very knowledgeable and willing to spend time explaining how to go about the project. I would highly recommend Eurostar Redditch.

5. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Guttering and Fascia

Ordered online and picked up next day. Staff were helpful and quickly brought round the guttering and fascia that I'd ordered to their collection point by the car park

5. august 2024
Vurdert til 3 av 5 stjerner

Easy to order on line but ??

Easy to order on line, but if I had ordered from the shop delivery would have been quicker. No whete on line gave me a delivery date, not until I had paid was there an estimate delivery date. Then on the day of delivery I was not informed so there was no one in. The only way I knew a delivery had been tried was my gate left open, so I checked the security camera and the delivery man was at my door. I had to phone the shop and sort it out. Delivery was sent out later that day.
I will still use eurocell, this is the first glitch I have encountered from them.

6. juni 2024

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