J'ai renvoyé 2 commandes en août 2026 sans jamais être remboursée. J'ai envoyé de nombreux mails sans recevoir aucune réponse. Je n'avais eu aucun problème chez eux précédemment mais depuis cet été j... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I got an order with 2 items and I returned one of them over a month ago but didn’t receive any refund, i went later to check their website i found that i need to fill return form when i tried I couldn... Vis mer
They sent me the wrong product. I wasted €10 on shipping, and I still didn’t receive the product I actually ordered. I returned the wrong item, but I still haven’t received my refund. I also contac... Vis mer
Mise à jour du 13/05/26: suite à mon commentaire mon remboursement a été effectué. Je mets donc 4 etoiles car mis à part ce problème de remboursement, les articles reçus étaient conformes et très j... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
"REDEFINING MODEST FASHION" Touché is a trailblazing fashion brand that originated from Istanbul with a vision to revolutionize the way young women dress. Our founding designers saw an opportunity in the declining popularity of mainstream brands and the monotony of traditional fashion design, and set out to create a new standard for women who seek a unique and elegantly modest style.
Kontaktopplysninger
1,8
Under middels
370 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 26 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Mir gehts wie alle anderen Käufern…
Mir gehts wie alle anderen Käufern auch. Ich bekomme mein Geld nicht zurück! So etwas habe ich in Deutschland noch nie erlebt. Daher versuche ich von hier aus die zuständige zu erreichen.
Sehr geehrte Damen und Herren,
ich habe meine Bestellung bereits vor mehrere. Wochen retourniert, doch die Rückerstattung ist bislang nicht erfolgt. Ich bitte Sie daher letztmalig, mir den Betrag umgehend auf das ursprüngliche Zahlungsmittel zu erstatten.
Sollte die Rückzahlung nicht innerhalb der nächsten 7 Tage erfolgen, werde ich den PayPal-Käuferschutz einschalten, mich an die Verbraucherzentrale wenden und gegebenenfalls auch meine Rechtsschutzversicherung einschalten.
12. september 2025
Anmeldelse skrevet uten oppfordring
Retourzending
Nog steeds geen geld terug na retour en geen antwoord per mail.
6. november 2025
Anmeldelse skrevet uten oppfordring
Ich habe vor 4 Wochen eine Rücksenung…
Ich habe vor 4 Wochen eine Rücksenung gemacht. Bis Heute habe ich mein Geld nicht zurückbekommen! Telefonischer Kontakt absolut nicht möglich, per Email schwer erreichbar.
Falls ich mein Geld so schnell wie möglich nicht zurückbekomme, werde ich einen Anwalt einschalten!
Beste Grüße an das Team Touche Prive!
4. november 2025
Anmeldelse skrevet uten oppfordring
Unresponsive customer service.
Unresponsive customer service.
Confusing and messy process both in receiving and returning a parcel.
Still waiting from them for instructions to return my items.
28. oktober 2025
Svar fra eu.toucheprive.com
Thank you for reaching out to us and for your trust in our brand.
We’d like to let you know that we’ve already sent you an email with the latest updates regarding your refund.
Rest assured, we’re closely following up to resolve this as quickly as possible.
We truly appreciate your patience and look forward to continuing to serve you.
Warm regards,
Touche Customer Service Team
Todavía no he recibido el pedido hace…
Todavía no he recibido el pedido hace más de una semana de la compra
27. oktober 2025
Svar fra eu.toucheprive.com
Thank you for reaching out to us and for your trust in our brand.
We’d like to let you know that we’ve already sent you an email with the latest updates regarding your refund.
Rest assured, we’re closely following up to resolve this as quickly as possible.
We truly appreciate your patience and look forward to continuing to serve you.
Warm regards,
Touche Customer Service Team
Svar fra eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Los productos dignos y el envío genial
25. oktober 2025
Svar fra eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
Bonjour
Bonjour
Je suis vraiment satisfaite et surtout la livraison rapide
Merci touché privée
23. oktober 2025
Svar fra eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
Vorsicht, ihr bekommt euer Geld nicht mehr zurück!!!
Ich kann von diesem Verkäufer nur abraten. Trotz mehrfacher Aufforderung wurde mir mein Geld nicht zurückerstattet. Die Kommunikation war unzuverlässig und enttäuschend.
Ich habe mittlerweile einen Anwalt eingeschaltet, um mein Geld zurückzubekommen – so etwas ist mir bisher noch nie passiert.
Fazit: Finger weg von diesem Verkäufer!
24. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra eu.toucheprive.com
Thank you for reaching out to us and for your trust in our brand.
We’d like to let you know that we’ve already sent you an email with the latest updates regarding your refund.
Rest assured, we’re closely following up to resolve this as quickly as possible.
We truly appreciate your patience and look forward to continuing to serve you.
Warm regards,
Touche Customer Service Team
Commande renvoyé et j'attends mon…
Commande renvoyé et j'attends mon remboursement depuis 2 mois! Pourtant je leur ai envoyé la preuve de mon retour mais apparemment il y a eu un souci et ils n'ont pas réceptionné le colis, mais ce n'est pas mon problème ! Je veux mon remboursement, dans leur mail ils me demandent de patienter, mais 2 mois d'attente c'est juste illégal !
Et ils osent mentir en répondant à ce commentaire comme quoi le j'ai reçu un mail pour mon remboursement ! J'hallucine !
22. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra eu.toucheprive.com
Thank you for reaching out to us and for your trust in our brand.
We’d like to let you know that we’ve already sent you an email with the latest updates regarding your refund.
Rest assured, we’re closely following up to resolve this as quickly as possible.
We truly appreciate your patience and look forward to continuing to serve you.
Warm regards,
Touche Customer Service Team
موديلات جميلة وجودة رائعة وتعامل سهل…
موديلات جميلة وجودة رائعة وتعامل سهل احببت وفي المرة المقبلة سوف اطلب ايضا شكرا لكم
14. oktober 2025
Svar fra eu.toucheprive.com
شكراً جزيلاً لتخصيصكم الوقت لمشاركة تقييمكم الإيجابي معنا.
كلماتكم الطيبة وتقييمكم المدروس تعني الكثير لفريقنا. من الرائع جداً أن نسمع أن جهودنا لتقديم خدمة ممتازة ومنتجات عالية الجودة قد أثمرت وأحدثت فرقاً بالنسبة لكم.
رضاكم هو أولويتنا القصوى، ومعرفة أننا قد لبينا توقعاتكم هو أفضل مكافأة لنا.
إذا كان هناك أي شيء يمكننا القيام به لتحسين تجربتكم أو إذا كانت لديكم أي اقتراحات، لا تترددوا في التواصل معنا. نحن دائماً هنا لمساعدتكم.
مرة أخرى، نشكركم على كونكم جزءاً من رحلتنا ونتطلع إلى فرصة خدمتم مرة أخرى قريباً.
مع أطيب التحيات،
فريق Touche
Svar fra eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Svar fra eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
De kwaliteit was zoals ik had verwacht
De kwaliteit was zoals ik had verwacht, maar het kwam een beetje laat, dus vier sterren. Verder ben ik tevreden.
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
The whole ordering and delivering…
The whole ordering and delivering process was seamless(ordered from west Africa ).The quality of the products can beat a lot of known brands on the market. I’ll gladly order again and again.
10. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Im very glad
Im very glad. They are very successful company.
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
Very responsive
Very responsive, very quick, quite efficient in answering the demand when I needed a size change! Will be ordering again.
2. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Had a great experience dealing with…
Had a great experience dealing with them my order was processed quick and did not face any issue with transactions and transparency throughout the process.
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Ich habe nur ein mal auf diesem…
Ich habe nur ein mal auf diesem Platform gestellt. Alles wurde schnell geklappt. Alles tipptopp. Wieder gerne. Merci viel mal.
1. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
I recommend 100%!
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.