Espresso International » UK Anmeldelser 

283
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I'm so delighted to be able to order my favourite coffee for a very reasonable price, including the shopping. I can't buy this in the UK for this price. All delivered by caring customer service... Vis mer

Vurdert til 5 av 5 stjerner

Quick delivery from the EU. Great range of coffees for espresso, especially the Italian brands

Vurdert til 5 av 5 stjerner

Great price and service! Thank you Patrick! Delighted to receive my coffee beans quickly and safely! Amazing to have a 250g bag of beans and two almond cantucci added as a gift! Plus a 5% off vo... Vis mer

Vurdert til 5 av 5 stjerner

First class product. I was so impressed I have decided to try them on coffee bean. Their range of goods is very impressive. Delivery was first class, packaging was robust. Really pleased thanks

Informasjon om virksomheten

  1. Matlevering på nett
  2. også i
  3. Kaffebar
  4. Kaffebutikk

Om Espresso International » UK

Skrevet av virksomheten

We carry the best ☕coffee brands!
This is what we value ❤:
  • Long and gentle drum roasts
  • Freshly roasted beans
  • Client satisfaction
✓ Fast delivery
✓ Different payment methods
✓ Directly imported from Italy

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

283 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(283)

97 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great selection of coffee and…

Great selection of coffee and accessories with speedy delivery.

26. august 2024
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Svar fra Espresso International » UK

Dear Jeremy J,
Thank you for your 5-star review! We're glad you like our selection. See you soon!

Best regards,
Espresso International Team UK

Vurdert til 5 av 5 stjerner
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Svar fra Espresso International » UK

Dear Simon,
Thank you for your fantastic review! We're thrilled you had a great experience with us. We aim to provide top-notch service and it's wonderful to know we hit the mark.

Cheers,
Espresso International Team ☕👍

Vurdert til 5 av 5 stjerner

Good products at reasonable prices

Good products at reasonable prices. Very well packaged and delivered in the timescale specified.

29. august 2024
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Svar fra Espresso International » UK

Dear Smudger,
Thank you for your positive review! We're pleased you found our products good and prices reasonable. It's great to hear the packaging and delivery met your expectations. We appreciate your business!

Best regards,
Espresso International Team 📦☕

Vurdert til 5 av 5 stjerner

No issues and speedy delivery from…

No issues and speedy delivery from Germany to the UK.

21. august 2024
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Svar fra Espresso International » UK

Dear LD,
Thanks for your feedback! We're glad your order arrived quickly and smoothly from Germany to the UK. We appreciate your business.

Best regards,
Espresso International Team

Vurdert til 5 av 5 stjerner

Great choice of coffee

Great choice of coffee, and speedy delivery.

12. august 2024
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Svar fra Espresso International » UK

Thank you, David, for your feedback! We're glad you enjoyed our coffee selection and the speedy delivery. Looking forward to your next order!

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Just great

As always, great service, great prices and great coffee!

12. august 2024
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Svar fra Espresso International » UK

Tony,

Thank you for your continued support and for sharing such positive feedback! We're thrilled to hear that you consistently enjoy our service, prices, and coffee. We look forward to continuing to provide you with great experiences.

Best regards,
The Espresso International UK Team

Vurdert til 4 av 5 stjerner

Espresso Intl was great

Espresso Intl was great. Very happy with products. Would have no hesitation in ordering from you again!
Only reason I have given 4 stars is 5 is the long gap in tracking. 5 days silence and I had no idea who your delivery agent was at destination.
In the event I got a msg on day 5 morning to say parcel was being delivered at lunchtime.
I will know next time.
Thank you

1. august 2024
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Svar fra Espresso International » UK

Dear customer,

Thank you for your positive feedback and for highlighting your satisfaction with our products and your willingness to order again. We appreciate your honest review regarding the tracking issue. Please be assured that we always strive to ship orders promptly and tracking information is typically available immediately via our carrier's link. Occasionally, notifications may not reach the customer as expected, which seems to have happened in this case. We're continuously working to improve communication and ensure that all tracking information is clear and promptly updated.

Thank you for your understanding, and we look forward to serving you again soon.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Good quality products

Good quality products, delivery is always prompt.

29. juli 2024
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Svar fra Espresso International » UK

Alex,

Thank you for your review! We're pleased to hear that you're satisfied with the quality of our products and the promptness of our deliveries. We strive to maintain this standard and appreciate your feedback.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

As always great service and prompt…

As always great service and prompt delivery, I can only recommend this site !!

29. juli 2024
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Svar fra Espresso International » UK

lCd,

Thank you for your continued support and for recommending us! We're thrilled to hear that you consistently experience great service and prompt delivery. We appreciate your loyalty and look forward to serving you again soon 😊

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Great products

Great products, service and delivery

19. juli 2024
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Svar fra Espresso International » UK

Martine,

Thank you for your review! We're delighted to hear that you are pleased with our products, service, and delivery. We strive to maintain this level of satisfaction for all our customers.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Great fast shipping

Great fast shipping, wonderfully large range of high quality coffees to choose from. Fully recommend.

15. juli 2024
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Svar fra Espresso International » UK

Simon Birkbeck,

Thank you for your excellent review! We're delighted to hear that you appreciated the fast shipping and our wide range of high-quality coffees. Your recommendation means a lot to us, and we look forward to continuing to provide you with great service.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Order received quickly and well packaged

Order received quickly and well packaged

8. juli 2024
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Svar fra Espresso International » UK

Tracey,

Thank you for your review! We're pleased to hear that your order arrived quickly and was well packaged. We look forward to serving you again soon.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Good delivery and price

Good delivery and price. The coffe is amazing and kept in good conditions. Thank you

15. juli 2024
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Svar fra Espresso International » UK

Alexandra,

Thank you for your positive review! We're delighted to hear that you're satisfied with our delivery service, pricing, and the quality of our coffee. We're committed to ensuring our products reach you in perfect condition. We appreciate your feedback and look forward to serving you again.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Fantastic service will definitely use…

Fantastic service will definitely use again

10. juli 2024
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Svar fra Espresso International » UK

Caroline Blackham,

Thank you for your excellent review! We're thrilled to hear that you found our service fantastic and are planning to use us again. We look forward to providing you with the same high-quality service in the future.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Rapid delivery

Rapid delivery, well packaged

10. juli 2024
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Svar fra Espresso International » UK

Raymond,

Thank you for your review! We're pleased to hear that you appreciated the rapid delivery and careful packaging of your order. We strive to maintain these standards and look forward to serving you again.

Best regards,
The Espresso International UK Team

Vurdert til 1 av 5 stjerner

Bad experience with Parcelforce!!! evrything was fine with my purchase…

everything was fine with my purchase until it arrived in the UK and was picked up by Parcelforce!! they sent me an sms with an option to choose to have it delivered to the Post office and I chose that option. They lied that they tried twice to deliver it to my address after I had selected the Post office, but both times there was no card left in my mailbox. They explained to me over the phone that the Post office would not accept a package larger than a shoe box.. In the end I had to travel 3 hours after work to their depot in East London to receive my purchase. I am furious!!! I will never buy anything from you again while working with them!

10. juli 2024
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Svar fra Espresso International » UK

Hello,

We are sorry to hear about the issues you encountered with the delivery of your package. Unfortunately, we do NOT have direct control over the delivery process beyond handing your package to the delivery company as soon as possible, which we always do with care.

DHL generally handles the delivery of your package from Germany to your home in Great Britain. However, this company sometimes collaborates with local partners, such as Parcel Force, for the final stage of delivery, which seems to be the case with your package. This process is entirely managed by DHL itself, and we do not have direct control over it.

Please note that we are NOT responsible for any problems that may arise during the delivery process: We clearly indicate on our website that we use DHL/Parcel Force for deliveries to Great Britain.

We fully understand your frustration with this situation. If you had however contacted us, we could have investigated and filed a complaint with the delivery provider to try to resolve this issue. Our customer service team is always available and ready to assist you in such situations, but unfortunately, you did not reach out to us.

We are saddened to receive a poor review for a situation that is beyond our control. Although we do everything possible to ensure quick and efficient delivery, we rely on external delivery services for this part of the process.

Thank you for your understanding,
Best regards.

Vurdert til 4 av 5 stjerner

Excellent product

Excellent product and quick (though quite expensive) delivery.

8. juli 2024
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Svar fra Espresso International » UK

Eddie,

Thank you for your review and feedback. We're glad to hear that you're pleased with the quality of our product and the speed of delivery. We understand your concerns about the cost of shipping and are continually working to find the best possible solutions to keep it as affordable as possible. We appreciate your business and hope to serve you again soon.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Top Class

Fantastic service, quick delivery and a vast selection of coffees. Will be ordering again

24. juni 2024
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Svar fra Espresso International » UK

Adam,

Thank you for your superb review! We're delighted to hear you enjoyed our fantastic service, quick delivery, and the vast selection of coffees. We appreciate your intent to order again and look forward to serving you in the future.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

super fast delivery did not expect the…

super fast delivery did not expect the parcel to arrive promptly. Packaged very well and safely.

2. juli 2024
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Svar fra Espresso International » UK

Em,

Thank you for your fantastic review! We're thrilled to hear that the delivery exceeded your expectations in speed and that the packaging ensured your items arrived safely. We aim to continue providing this level of service and appreciate your feedback.

Best regards,
The Espresso International UK Team

Vurdert til 5 av 5 stjerner

Excellent and speedy service

Excellent and speedy service, the team on the phone were super helpful and had my query dealt with quickly and efficiently.
I would highly recommend!!

19. juni 2024
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Svar fra Espresso International » UK

Victor,

Thank you for your outstanding review! We're delighted to hear that our service was excellent and speedy, and that our team was able to assist you effectively over the phone. We appreciate your high recommendation and look forward to serving you again in the future.

Best regards,
The Espresso International UK Team

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