ERIK'S Bike - Board - Ski Anmeldelser 1 836

Fast shipping and everything was as expected

Honored their return policy and replaced bike that was delivered with damages.

Everyone was friendly and helpful. I needed a bike assembled and it was done much quicker than I expected.

I bought a bike from Erik’s online that was $12,000 on sale. The sales person was responsive when I reached out for questions. However, there were a few questions I needed answered by a tech. With a bike that expensive and all of the latest tech I didn’t want to make a mistake when reassembling it. I was told by the sales person that Erik’s doesn’t offer that unless you come into the store, which for me was about 1,300 miles away so it clearly wasn’t an option. They suggested I watch their generic video that was more about basic assembly for any bike. It was VERY disappointing that they couldn’t have a person speak with me for 10-15 minutes when I just spent $12,000 there. I called Specialized since Eriks basically ghosted me and Specialized support was amazing. Anyway, I will not purchase anything again from Erik’s. Clearly they don’t understand how e-commerce works.

Had a misunderstanding about a discount. They were great and helped work it out. Got my skis at a great price. Definitely recommend

Good prices. Fast shipping. Easy exchange process

Customer service responds quickly.

Nice website and large variety of products.

Bought a "new" bicycle, but they did not disclose it was a floor model.
Pre purchase I asked if this was a new bike and not a floor model and they said yes.

Bike arrived and it clearly looked like it had been used. It had multiple cosmetic issues especially on the handle bar and some scuffs on tire walls, rims.

After communicating my dissatisfaction they did acknowledge it had been used multiple times for customers rides to try, which explained the dirty tires.
I was not happy and politely asked for a partial refund to my card but the best they could do was store credit of a decent amount after I protested enough.

I would have never bought a bicycle online, but the model I was specifically looking for was only available on this site and I trusted it would be a super easy experience.

Crushing bike price, I ordered wrong size bike, called support and they got me set straight immediately, phenomenal customer service!

Quick shipping. Quick turnaround on size exchange with no hassle. Thanks, guys.

Thank you so much for the great price on the snowboard and for the fast and safe delivery.

Awesome transaction. Chatted online to confirm they had what I needed. They shipped it quickly. Definitely will shop with them again.

Nice snowboard good price. Fast service thank you

Customer service was great and received the bike by shipment very quick! Highly recommended. Pricing is matched and the same
Nationwide after checking.

Quick turnaround, totally professional, understanding when having to make order adjustment

The peeps were great

The guys are always great to me. Fantastic service.

Knowledgeable customer service representative was able to give me a great price on what I was looking for.

Quick shipping, well packaged and as advertised

Erik and Chuck, the new leader at their soon to be open Fort Myers location went above and beyond helping me with an e-bike purchase. Good job Erik the Bike Man and Chuck. Love my new Aventon Pace 4.