Usual great and friendly service. Helpful and practical information and advice. Mark has been looking after us for a few years now and I always feel like we are in good hands.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mark arrived on time to carry out the first service to our heat pump and heating system. He was both competent and knowledgeable and when the service was completed asked if there was anything I wanted... Vis mer
Selskapet har svart
We're a year into our ASHP and solar/battery install from EPC now and everything is going perfectly. The system is great, service from the entire team has been brilliant - cant' recommend them highly... Vis mer
Selskapet har svart
An excellent engineer is Mark, fitted the additional remote operating I asked for hub with ease and led me clearly through the on line set up and functioning. The actual annual service was very thoro... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Elevate to Eco-Smart Living Step into a greener lifestyle with our user-friendly, sustainable energy saving solutions – perfect for the modern, environmentally aware home. Switch to Solar Power Start generating clean, money-saving energy from your roof with solar panels (or even add a battery). We handle the technical stuff. Switch to Heat Pumps Reduce your carbon footprint from the comfort of your cosy home. Heat pumps are not the future, they are the now.
Kontaktopplysninger
15-17 Russel Way, CM1 3AA, Chelmsford, Storbritannia
- 01245408792
- info@epc-improvements.co.uk
- epc-improvements.co.uk
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Annual Service
The EPC engineer found the fault and quickly resolved the issue. A full service was also conducted. Great job!

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Great, knowledgeable customer service
We had a heat pump installed by EPC several years ago. So when we recently had an issue, I called and spoke to James; his response was very swift and he helped me to sort the problem myself, without incurring any costs. Great, knowledgeable customer service.

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Expert service
The engineer was thorough and clearly knowledgeable. He arrived on time and was attentive to the needs of our home. He wore shoe covers which is always a real kindness that I appreciate - I wish more companies did it. I had a great experience of the service carried out - it was very well done and completed effectively and efficiently. I feel confident in what has been done.

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Efficiently and friendly
Mark is always efficient and friendly. He carries out the service with little fuss and the system had performed well since the previous service carried out by him.

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Marc at EPC has been brilliant start to…
Marc at EPC has been brilliant start to finish! Thanks Marc

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Excellent service as usual
Excellent service as usual. Mark was friendly, courteous and efficient. Highly recommended.

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Attended as arranged on time and…
Attended as arranged on time and service my Air Source Heat Pump - taking the time to answer my queries and explain any issues found. Professional and well informed - will be using them going forward

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Good customer service and easy to deal…
Good customer service and easy to deal with. Mark is a great engineer, he is clean, courteous and takes the time to explain what he is doing and why. It's a pleasure to have him service our heat pump each year.

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What more do you want from a service.
Prompt, efficient, thorough and the technician pleasant.

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Five star experience and service as…
Five star experience and service as usual.

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Dealt with a heat pump issue very…
Dealt with a heat pump issue very promptly and efficiently. Everything was very easy to sort out. They responded rapidly to all communications.
Highly recommended!

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Highly recommend EPC Improvements
Highly recommend EPC Improvements, we’ve not yet got to install stage but Marc who was our first point of contact has helped us spec the right system for our needs, answered my endless queries, and provided all the information we need to pass on to our contractor. There is no over speccing, he and the company are about providing optimal performance-I’m looking forward to the next stages!

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EPC installed my Air source heat pump…
EPC installed my Air source heat pump and solar panels and battery about 3 years ago. As expected, took a little while to get used to the system and to dial in the settings. But over this period, whenever I have had an issue, they have responded and supported me. Good to see the company still going strong after so many horror stories of installers disappearing in the night. Mark who is our regular service guy is careful and knowledgeable and dependable.

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Professional, knowledgeable & reliable ⭐
Always on time, professional and knowledgable; which is especially handy as we have quite an old ‘Air source Heat Pump’ which a lot of companies do not have the knowledge to offer support and maintenance on (we learnt this the hard way a couple of years back). Their combined expertise has kept our Airsource solution working so would definitely recommend 👌👍🏻

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Experts in Self build advice
EPC have looked after and carried out renewable installations for several of my self build clients. They have been thorough with their reviewing projects, advice and installation designs and actual installs have been carried out efficiently, on programme and to an excellent standard. Their after install service is also excellent always on hand should any problems or queries arise. They are very professional in their approach to each project and I would have no hesitation in recommending them to future Clients.

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Reliable, knowledgeable and responsive
It is good to get the same contact at EPC each time. I have been talking with Marc for several years now. He is very knowledge of the systems EPC create and is always willing to discuss and modify the details.

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Valuable Guidance for Our Commercial Energy Upgrade
EPC provided great feedback on fitting solar and heat pumps to our commercial property. Their advice was honest and balanced giving us the ability to determine the most cost effective route forward. I would highly recommend.

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