Really, they are providing a good service. I was in difficulty situation to cancel my hotel booking. Wirex and Entravel understood my concerns and acted immediately through email and got me the refund... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
“I was initially skeptical about using this third party to book hotel rooms, as I wasn’t familiar with them. But I’m so glad I took the chance. Adebola Adeleye went above and beyond to help me secure... Vis mer
Just booked my Seychelles trip through Entravel and was genuinely impressed. The price was noticeably better than other platforms — same resort, same dates, much cheaper. What really stood out wa... Vis mer
Got a wonderful hotel at a very good price but alas had to cancel due to an accident. I emailed to explain the situation. They called me from Denmark to reassure me not to worry they were working o... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Luxury hotel booking with up to 60% discount. The catch? Entravel is a closed members club. You can only become a member if you are invited. 1m+ hotels at deeply discounted prices.
Kontaktopplysninger
Poststrasse 14, 6300, Zug, Sveits
- +4536987765
- trustpilot@entravel.com
- entravel.com
Refund and Service
Really, they are providing a good service. I was in difficulty situation to cancel my hotel booking. Wirex and Entravel understood my concerns and acted immediately through email and got me the refund. Really, happy with their service.
Got a wonderful hotel at a very good…
Got a wonderful hotel at a very good price but alas had to cancel due to an accident. I emailed to explain the situation. They called me from Denmark to reassure me not to worry they were working on getting me a refund .
Lovely people and can’t wait to use them again when I’m back on my feet .
Amazing priced hotels try them .
Great service
Service was great, support was super helpful when needed, highly recommend.
Unexpected A+ process
“I was initially skeptical about using this third party to book hotel rooms, as I wasn’t familiar with them. But I’m so glad I took the chance. Adebola Adeleye went above and beyond to help me secure amazing prices on highly sought after rooms. He called me multiple times, sent detailed emails, and didn’t stop until my hotel confirmation was completely secure. What really impressed me was that he even provided me with the hotel’s contact name and internal booking number so I could follow up directly if needed. Adebola’s professionalism and dedication to customer service completely won me over. Highly recommended!”
By far the best travel platform WORLDWIDE
By far the best travel platform in the WORLD! I'm a Genuis Level 3 at booking and highest tier at Hotels.
I've never experienced anything like Entravel - the service is outstanding. As if you had your own concierge - the customer help desk is responsive 24/7 on WhatsApp and Telegram. The prices are MUCH cheaper than any other platform!
And I've now onboarded 10+ friends to the platform who has been using it consistently for 1+ years. Everyone is so happy with it.
Last, but not least. What really stands out here - in times of challenges (such as the recent Iran/US/Israel war), Entravel refunded even non-refundable bookings. Not in a matter of weeks, or days. But in a matter of hours. Literally had refunds processed in 20 minutes from putting in the request.
OUTSTANDING!
very fast response to my issue
Our issue was resolved even though the mistake was on our side.
The customer service team handled our concerns with great care and attention to detail. They took the time to understand the issue and responded in a professional and efficient manner. Communication was clear and timely, and all questions were answered promptly.
The payments were processed without delays, which gave us confidence in the reliability of the service. The entire process was transparent and easy to follow through the app. The interface is convenient and the overall experience was smooth.
Based on this positive experience, we will continue using the app and will gladly recommend it to our family and friends.
Very good Service
Quick responses, fast processing, helpful, friendly, good service, very accommodating
Entravel Customer Service goes the extra mile
Entravel were extremely flexible, responsive and went the extra mile to ensure your travel was as smooth as possible.
Excellent all around
Excellent all around. I needed help with a correction to my reservation (my booking mistake) and the team was able to sort it out for me. Though the entire process, they were super communicative and polite.
Voté con 5 estrellas porque la solución…
Voté con 5 estrellas porque la solución al final fue buena, y mejor de lo que esperaba.
En cuanto al resto, llevó muchos idas y vueltas, demasiado, y se tardó más de un mes en llegar a la solución, en el medio tuve que hacer llamadas yo al hotel para que no abandonen el reclamo.
Remarco como positivo los tiempos de respuesta y que nunca dejaron de contestarme, eso me mantuvo con esperanzas.
You are the best service
I would like to share my absolutely sincere review of Trustee Travel. I travel a lot and have used many different travel agencies, but I have never experienced this level of service anywhere.By mistake, I entered the wrong travel dates and booked a non-refundable rate. I understood perfectly well that it would be almost impossible to change anything, but I still decided to try and wrote to the Trustee travel support team. I honestly expected a standard reply: “You confirmed a non-refundable, non-changeable rate. Unfortunately, there is nothing we can do.”
But the way the Trusteetravel team handled my situation genuinely shocked me. For five days, they stayed in touch with me, writing almost every hour, reassuring me, explaining every step they were taking, and telling me not to worry. I have never received this level of attention and care from any company.
And I want to repeat: the rate was non-refundable. They had every right to simply tell me that nothing could be done. But instead, they made the impossible possible, they changed the booking dates, personally called the hotel, checked whether everything went through successfully, confirmed that the hotel was ready to welcome me, and only after receiving a written guarantee from the hotel did they send me the final confirmation. They worried about my trip more than I did.
I am incredibly grateful for this. I sincerely recommend everyone to use Trustee.
First, they truly have the best prices.
And second, the level of customer care regardless of the category of the hotel you book is exceptional and rare.
Thank you once again. You are a team that can be trusted 100%.
Muy buena plataforma en su conjunto
He reservado un par de hoteles con ellos y la verdad que ningún problema, además se nota que están trabajando por mejorar su plataforma día a día.
Just booked my Seychelles trip through…
Just booked my Seychelles trip through Entravel and was genuinely impressed. The price was noticeably better than other platforms — same resort, same dates, much cheaper.
What really stood out was the ability to pay with crypto, which made the whole process super easy and flexible. Everything went through without a hitch, and the confirmation came quickly.
If you’re looking to book luxury travel and want better prices plus crypto options, Entravel is definitely worth checking out.
You save a lot!
This app is the most revolutionary that has happen in the travel business for many years (!!!).
I have saved a lot of money on my vacation to The Maldives. I got some extremely good prices on five star hotels In high season, that was 25-30% less in price compared to the hotels own website.
And we are talking well-known international hotel chains.
I asked 3 travel agents, that I have used many times before, if they could make the same deal and they could not.
The service is also amazing.
I liked the experience of the platform…
I liked the experience of the platform (game), I highly recommend this "AirDrop" top 10 👌🏾👏🏾👏🏾👏🏾
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







