Ordered two engraved Dartington crystal Swarovski gin glasses. They arrived within the two day period promised. One of them was smashed to pieces, probably by Royal Mail. Customer service replied pro... Vis mer
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Ordered pocket watch engraved for my son’s wedding day present. Package arrived via Royal Mail and cardboard packaging empty, either came out during delivery process or taken? Inside apology bag from... Vis mer
We've had a few personalised engraved gifts from this company. The gifts are gorgeous, engraved beautiful. Presentation boxes wonderful. . I would highly recommend this company. They kept me informed... Vis mer
There was a small error in the engraving on a personalised photo frame ordered for my daughter's wedding gift. Maddie in Customer Services very promptly replied to my email and was most apologetic, of... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting
Kontaktopplysninger
London, Storbritannia
- hello@engraversguild.co.uk
- engraversguild.co.uk
Har svart på 66 % av de negative anmeldelsene sine
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Seriously surprised
I don’t usually write reviews but I thought I had to for this company. I used them three times within 2 weeks for wedding gifts. I was worried about delivery lead times and I was ordering very fragile items so I was worried they would arrive damaged. All three orders arrived within 2 working days and the packaging was so professional. I was seriously surprised about the quality of the items and how much effort went into packaging them. Thank you Engravers Guild. I now have a trusted company I will be using for future gifts.
Excellent Service
We've just had great service from the Customer Service at Engravers Guild. Unfortunately, after placing a last minute order for delivery in the next 2 days, (hopefully) I had to request an amendment to the engraving detail. Because I emailed straight away I received a very helpful email telling me the information had been changed and was there anything more they could help me with - amazing! The final product was beautifully presented and arrived as promised in the 2 days. Thank you Engravers Guild.
Great item and excellent customer service!
Great item and the customer service was second to none. Quick delivery and despite a small issue this was resolved very quick and favourably. Would recommend
First class service
I organized a silver photo frame for our 25th anniversary
I was worried it might not arrive in time so i contacted them and they made sure it was expedited
The produce was excellent and was a big hit with my wife
The service was excellent and I have no problem in recommended this first class company
Personalised cuff links
Last weekend was my nephew’s wedding in Cheshire, it was a beautiful day for the happy couple.
One very important and beautiful person was missing the grooms mother and my dear sister. She sadly passed away 20/4/24 after an 8 week diagnosis of pancreatic cancer after no initial symptoms.
I got the idea of the personalised cuff links with her name engraved on the Thursday night prior to the wedding and I paid for the next day delivery. I never told anyone about my purchase until her name was mentioned at the wedding to which I said she’s here on my wrist. I can’t tell you how many positive messages and lovely comments I received so a huge thank you for the quality of your work and promptness getting them to me in time. The way they were presented in the gift box was also very special.
I would definitely recommend to friends and family.
From a very satisfied customer
Very impressed
I don’t usually write reviews but the service from this company was so good that l have made an exception. Super fast completion and delivery of order, excellent presentation, coupled with a personal message from the founder on placement of order, combine to make shopping with this company a pleasure
Beautiful engraving, great customer service
I was a bit dubious when ordering two silver engraved frames from a company I didn't know, but oh my goodness they are so lovely, beautifully engraved, and the packaging is well worth the upgrade it really makes them such a special present! I had some queries so emailed them and they were very quick to reply! It's not often I feel like writing a review, but I had to!
Superb quality! Would use them again for sure!
We hadn't used Engravers Guild of London before. We wanted a gift for our Son's 50th Birthday and chose a glass tumbler in an English Pewter base. We weren't quite sure what to expect but it's absolutely superb quality and beautifully engraved! It's also wonderfully presented in a soft black bag, within a great presentation box, which itself also screams 'quality'! Even the gift card, embossed with our message, within an envelope, are all of high quality paper, not the cheap and nasty stuff one usually finds. We can't wait for the weekend, when our Son will open it! We just know he is going to be mightily impressed, just as we are.
We've not used you before but you are now top of our list should we need any more gifts like this.
5+ stars!
The communication received throughout the order process was excellent and personable.
My order arrived quickly and I was notified on the progress of delivery at each step of the way.
Packaged well, item is as shown / described. A quality, bespoke necklace, ordered as a gift for my son - I'm sure he'll love it!
Exceptional service from start to finish.
Absolute perfection
I ordered a personalised pocket watch for my son's 40th birthday - it arrived today, it is perfect - absolutely beautiful. Thank you so much. I strongly recommend Engravers Guild.
Beautiful gift for my granddaughter she…
Beautiful gift for my granddaughter she loved it it was in a lovely gift box all wrapped Beautiful and a special written gift card I would recommend this small company to all my friends and family 5 star service and the delivery took a matter of days 😀 😊
Such quality
Such quality. Delighted with the engraved glass I ordered. Excellent communication, speedy secure delivery and beautiful packaging making it a special gift.
Excellent Communication
I initially reached out to ask about custom engraved beer glasses for a hen do and received a response in minutes. I exchanged a few emails with the lovely Gilda who was able to very quickly provide me with a mock up of the design I wanted. I was very impressed with the swiftness of the responses and clarity of communication. I will definitely be coming back for any future custom glassware.
Silver photograph frame for my Granddaughters Christening…
Silver photograph frame for my Granddaughters Christening. It was also engraved free of charge to my own specifications. Beautifully packed and presented and arrived when it was scheduled.
Everything about the purchase was easy and streamlined even for an old codger like me.
Very impressed with everything to do with this company and will definitely buy from them again.
Thank You So Much for a wonderful service.
Easy to navigate website
Easy to navigate website
Well packaged, fast delivery
Beautiful engraving on chosen unusual shaped glass
Perfect
Thank you
Outstanding service
Once again, outstanding service. I’ve ordered two gifts from Engraver’s Guild. A wine glass and a silver plated photograph frame. Both had engraving.
My two friends were both thrilled with their gifts. The packaging was great; delivery well within the time and the gifts up to a high standard.
I had a difficulty (my fault) and emailed whilst I was still on the website and received a reply almost immediately. I highly recommend this company for their beautiful gifts.
Stunning quality tankard!!!…
Ordered an engraved tankard which arrived today. It is absolutely stunning and beautiful quality. It comes in an elegant presentation box which is perfect as this is for a special anniversary present. Highly recommend this company!!!!.
Incredible experience!
Incredible experience!
I had a specific idea of what I wanted to be engraved onto a set of pewter tankards for a friends’ housewarming gift, but it wasn’t quite fitting into any of the standard forms on the website. I contacted the customer service team, and within a matter of hours, they’d mocked up a design image of EXACTLY what I had in mind, including a special font that wasn’t on the site! Even better, they’re able to ship it the same day, arriving the following, so it’ll be here well in time for the housewarming party on Friday. Honestly, completely beyond any expectations I had - possibly the best service experience I’ve ever had. Thank you, Gilda - you’re a star!
Excellent customer service & beautiful…
Excellent customer service & beautiful frame! Thank you.
I purchased a pewter hip flask and had…
I purchased a pewter hip flask and had some initials put on for my nephew's 18th.
The hip flask was of lovely quality, however, I was very disappointed in the drink funnel which came with it - very cheap and nasty. In fact, I went and bought one from somewhere else to replace it so that the whole present was of decent quality and I am so glad that I did!
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