Ordered two engraved Dartington crystal Swarovski gin glasses. They arrived within the two day period promised. One of them was smashed to pieces, probably by Royal Mail. Customer service replied pro... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered pocket watch engraved for my son’s wedding day present. Package arrived via Royal Mail and cardboard packaging empty, either came out during delivery process or taken? Inside apology bag from... Vis mer
We've had a few personalised engraved gifts from this company. The gifts are gorgeous, engraved beautiful. Presentation boxes wonderful. . I would highly recommend this company. They kept me informed... Vis mer
There was a small error in the engraving on a personalised photo frame ordered for my daughter's wedding gift. Maddie in Customer Services very promptly replied to my email and was most apologetic, of... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting
Kontaktopplysninger
London, Storbritannia
- hello@engraversguild.co.uk
- engraversguild.co.uk
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great, helpful, kind and accommodating service! :)
Engravers Guild were so kind and helpful and the product was so great and the delivery time. I want to thank the team so so much for their help.
I received the parcel the less than 5 days after ordering and it’s so perfect! I had made an error on my engraving and they sorted it out for me all in time, so grateful for your great customer service.
Really really appreciate the work from this team.
Thank you! I will definitely recommend this company to my friends and family and make a purchase again in time myself.
The team
The team, especially James, could not do enough to correct the special order for my Grandson’s 18 birthday present. The beautifully engraved bracelet arrived the next day. I will definitely be using this business again.
Thank you so much to the team.
🙂🙂
Wow what can I say
Wow what can I say, amazing service for order to delivery and the personalised glass tanker is exceptional quality. Highly recommend if you are looking for something a little different.
Absolutely first class service
Absolutely first class service. I ordered engraved cuff links for my son’s 60th.birthday. An excellent gift, lovely gift box, well packed and delivered on time.
A great pleasure to deal with seller.
My son's 50th birthday engraved beer…
My son's 50th birthday engraved beer tankard arrived & it was exactly what I wanted for him. Arrived well wrapped and even a Happy 50th birthday wish on a separate card..
Absolutely fabulous
Absolutely fabulous. I ordered an engraved glass for my son in laws 40th birthday. It arrived in good time but unfortunately the royal mail decided to throw it over a locked gate and although the glass survived the box didn't. I emailed engravers guild and they replied very quickly and posted out another box. The customer service is amazing. Thank you
A great product and incredible customer service
This is a company that I can highly recommend for not only supplying a great product but also for their excellent customer service!
I purchased in April 2025 a set of monogrammed silver cufflinks for a special 21st gift. They arrived in a beautiful presentation box with a personalised gift card (that I happily paid extra for). We were delighted with the cufflinks and engraving, they were much better than we expected or hoped for.
However, I made a typo when ordering the birthday year on the gift card :(. I contacted EGL offering to pay for a replacement card and postage. They generously replaced the gift card and sent the item almost immediately free of charge!. What an absolutely amazing company, thank you EGL
Pocket watch
Thank you so much the beautiful engraving and pocket watch I ordered. Stunning and my Son in Law loved it. Highly recommended.
This is a brilliant company
This is a brilliant company, which I would highly recommend for both the quality of the item I purchased, plus the excellent customer service I received. I emailed to enquire about purchasing an engraved photo frame, for a colleague who was retiring. I wanted a frame I'd seen on their website, but for it to be landscape and then for the engraving to match the orientation (both not standard options for the frame I wanted, due to the design). After a few back and forth emails and fast responses from their customer service team (Guilda, specifically), I was instructed to order via their site and to then email the additional orientation/customising details across. Just a few hours later, I received another email from Guilda confirming that my order had been completed, packaged and shipped. It literally arrived the very next day and was perfect, all details executed perfectly. I will most definitely order again! Thank you ☺️
Lovely necklaces bought for my…
Lovely necklaces bought for my daughters to remember their nan that had passed away.
Next day delivery as promised.
I will recommend and be using again.
Fantastic fast service
Fantastic fast service, lovely product customised exactly as specified!
Thank you.
What a lovely company to buy from
What a lovely company to buy from. I ordered a necklace which has just arrived. Beautifully packaged, beautiful piece of jewellery and it arrived super quick! Really pleased with it and I would highly recommend and I will definitely be using them again 😊
Beautiful gift.. excellent service
I purchased a engraved Valentines Rose for my partner.
Due to wrong address on package the item was returned to seller.
Seller sent it back out & gave me a refund, which was extremely kind of them.
Rose itself was beautiful & my partner loved it.
Will certainly buy from Engravers Guild again & highly recommend them.
I bought a locket in November 23 and…
I bought a locket in November 23 and had a problem with it and although the guarantee was well out with no hesitation they sent me a new one without even asking for the original one and received it within. 3 days from.my complaint James also tool the time to sent me a lovely email
I have no hesitation to recommend love lox if you are thinking of buying jewellery service is excellent and will certainly be using them again.
Thank you James and team
Purchased a personalised engraved glass…
Purchased a personalised engraved glass tankard for a special gift & extremely happy with it. Product was just as described, very good quality, lovely weighty tankard with perfect engraving. Contact from seller was great, with timely postage and good packaging. Unfortunately, the corner of the box had been damaged, but as soon as I brought this to the attention of Engravers Guild, I received a very courteous reply & apology with an offer of a new box, which was received very quickly. I would definitely recommend this company and product, excellent customer service and after sales. Thank you 😊
Wow is all I can say !
I was blown away with the pocket watch I ordered . It’s for a gentleman who is retiring and you will make an old man very happy ☺️
The engraving is beautiful.
I ordered on the Tues night and received it on the Fri . Beautifully packaged in a lovely case inside a presentation box . I’m speechless at how stunning it all looks . Thank you so much , he will absolutely love it ☺️
I had a great experience with the…
I had a great experience with the Engravers Guild.
From looking at the website, picking the glasses I wanted and previewing my engraved messages it was easy.
They were delivered very quickly and look beautiful.
The packaging was excellent and made these gifts even more special.
Thanks Engravers Guild.
Amazing
Amazing! I was late for getting my secret santa and wanted something lovely and personal and these guys made and delivered my gift just in time. They updated me every step of the way even in the busy festive period. So thank you so much you really are amazing.❤️
What a fab company
This company are so helpful. I had a few questions before I ordered and they were able to help.
I ordered an engraved necklace with a disc. It's so lovely and I'm really pleased with it.
I will definitely be recommending them.
Happy customer 😊
I ordered a whiskey glass for my…
I ordered a whiskey glass for my husband for Christmas. Unfortunately when arrived it had a fault, so I emailed the customer service team. They responded within a few hours, were very apologetic and sent a replacement which I received the next day. The replacement was perfect! Thank you for being so prompt and professional. Would definitely recommend!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








