Ener-J Anmeldelser 

Customer service does not exist. They don't respond to online chat, WhatsApp msg, phone call (or return voice messages) and no response from email either. Absolutely shocking!

I ordered a camera which didn’t arrive and Heema was very helpful in initially trying to trace it and then sending me a replacement when there was no response from courier.

DO NOT USE!!!I work for a very well known Electrical Wholesaler. This is the worse supplier i have used.

We paid for next day carriage, rang up to confirm with supplier.
We've been told complete lies, goods were never dispatched, constantly passed to a new person every time we tried chasing the order.
There are plenty of other alternative suppliers.
Use kinetic instead, much better customer service

The switches and receivers look and fit well. But the service is appalling . I ordered via Amazon if you wish to return anything- it’s a night mare . There is no answer if you phone them . Had to send an email - reply after 2 days . Pathetic set up .

The customer service is useless.

I bought a hexagon LED light from this company via a third party. The light is supposed to be an LED changeable colour. It only allows me to use the cool white setting. If I wanted one that was just white I could have saved £100+

I've contacted the company over 5 times now with 3 times being promised for a call back with a resolution on the same day.
Not once have they called me back, now they won't even answer my calls.
Don't waste your time

Ordered a pair of led batten lights and they were delivered within a couple of days. The lights were that good that I ordered another two. Would definitely recommend.

Bought smart radiator that does not work with voice assistant as advertised. Customer support is doing nothing to solve issue

I am thoroughly impressed with Ener-J. They offer a fantastic range of products, and their commitment to customer satisfaction is evident. My family, who lives in UK, recently encountered an issue with a faulty unit, but the after-sales team provided an immediate resolution and handled the collection seamlessly. A special mention to Aishwarya from the returns team for his exceptional support. Keep up the excellent work, Team Ener-J!

Tried to call customer service as police gave me a video doorbell. On hold with a load of ads for their products.
Will probably disconnect doorbell as its driving me nuts

The stuff I got was ok , my main grip was the web page say spend another £ x and get free shipping ,I spent another 60 but no free shipping appears at checkout , I would be a bit weary of any company that uses dirty tactics

They have the best kinetic switches, wide range of design options you can choose fromm.

Amazing products and superb customer service. Really happy with this brand

Doing business with Enerj is always a good experience not just the products but their after sales service is also excellent.

Got outdoor wall lights for my new home and really impressed

Good products line good customer service

We’ve had a very positive experience with ENER-J. From the initial enquiry through to delivery, everything has been smooth and well organized. Ordering is simple, timelines are clear, and the products arrive well packaged.
What really sets ENER-J apart is the support. The team is approachable, knowledgeable, and quick to respond, whether it’s technical guidance, product recommendations, or after-sales help.

Simple to install affordable and fit for purpose

Purchased a few lights and they were delivered in a couple of days. Quality has mentioned

Really happy with purchase of my bathroom mirror panel. Absolutely gorgeous.