Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
3,6
7 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Enorm blij met mijn aankopen. Snel bezorgd ondanks dat er bij sommige comments anders word aangegeven. Vergeleken met andere sites ook erg scherp geprijsd! Dus zeker een aanrader. Ik ben blij dus enorm bedankt. Hier kom ik zeker bij terug.
Ordered a Pokemon booster box last friday and got delivered today.
Great and clear communication on the status and progress. Package was properly packaged!
Will order here again.
Thanks!
Second experience.
The delivery is slow (4-5 days from ordering), but products are arrived CORRECTLY. If you dont need running with pockets, i recommend it. Great price, great products.
Communicatie is niet belangrijk. Helaas want al paar keer besteld.
Betrouwbare verkoper. Bij afname van 6x doosjes is me een case gegund en die zijn vaak duurder. Enorm vriendelijke verkoper en goede service!
I never recieved my order and still havent got the money back 1 month after. I would not recommend anyone trading with them. After a while they promised i would get my money on my account but they never showed and then they wrote that unfortunately they didnt have the money to cover the loss. Everything they write is a lie.
Svar fra Emvy Tcg
*Update,*
Again, this is simply not true. It’s disappointing to see another negative review being posted instead of first waiting for a response or discussing a possible solution together.
We provided the full amount as store credit because this is clearly stated in our general terms and conditions. Our standard policy is to issue refunds in the form of store credit.
Also, the review was posted only one minute after your email was sent, without giving us any reasonable time to respond.
I completely understand that not receiving your package is frustrating. However, the package was unfortunately lost during transit in Denmark, which was outside of our control. We also did not receive compensation from the shipping insurance. Despite that, we still offered the full order value back in store credit as a gesture of goodwill.
Had you simply contacted us in a respectful and normal way to ask whether a direct refund was possible instead of store credit, we would have been open to discussing that as well.
We always try to find fair solutions together with our customers.
***I am in my right to get the money back on my account, not as store credit.
I will have to turn the case over to the police. Im one of the biggest traders in DK and i will make sure to do everything in my power to give your buisness a very bad reputation, both to my partners in denmark and other countries.***
Hello,
We actually already resolved this some time ago by adding the amount as store credit to your account.
Unfortunately, the package was lost in transit, and I’m truly sorry that this happened. It’s also a difficult situation on our side, as we had to cover the loss as well.
That said, we still wanted to offer a fair solution, and I hope you find the store credit satisfactory.
If you feel that the issue has been resolved appropriately, we would truly appreciate it if you would consider updating your Trustpilot review and rating.
Thank you for your understanding and support.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
