Empire89 Anmeldelser 203

Made in Wuhan !The biggest scam ever.Do not buy from them.You will never get your money back

Ive returned this cheep looking chinese four piesces of clothing total low quality - I’ve spend more than 650 dollars for - they didn’t return me my money back.
This company is not worth any of your money!

Total scam, it’s AI generated photos what I got was nothing like on the pictures

Absolute atrocity. I returned 2 orders weeks ago, they received and confirmed that i would get s refund but they have not paid yet. The product was atrocious and completely misrepresented , colors, materials, everything was off! and now im waiting for my money for over a month!!! and still not refunded! DONT go near this brand! Ive been asking fir my regund and no idea when i will get my money back.

Extremely disappointed with Novanta89.

I ordered the Citrus Mist Robe and the Nordic Fox Down Jacket, and neither matched the quality or appearance advertised. I contacted them within the 14-day return window, followed their instructions, and still had my return refused based on technicalities in their policy.

I am a repeat customer, but after this experience I will never order from this brand again. Poor customer service and zero flexibility. Read the return policy very carefully before purchasing — returns are clearly not customer-friendly.

Really bad quality. The real products are Not at all what the pictures look like.

Me he sentido engañado. El producto enviado no funciona y llevo tres meses sin respuesta.

Worst experience! The clothes are nothing like the pictures! Cheap materials! I returned the products and didn’t receive my money back! Probably never will… be very carefull! Don’t buy from them!

Update on my previous order. I am so sorry i cannot add a photo of the dress i ordered .I found the exact same dress only 20 times cheaper on Temu...15 $ only.Unbelievable how this "company" could trick so many customers.Unfortunatelly they are so well constructed that this is the only place where you can place a review and warn others.

Site frauduleux
Annonce non conforme aux articles en ligne venant de Chine
Qualité médiocre
Fuyez et signaler le site

terrible customer service, IT IS NOT FROM SPAIN, it is from WUHAN in China and takes 6 weeks to arrive and it was the wrong colour

Then they want you to pay for your own return!, SCAM! AVOID

Vor 3 Monaten bestellt. Nichts angekommen. reagieren nicht auf emails. sitz gerade auf 300€.
finger weg. weiss jemand wie man die telefonisch erreichen kann?

Non comprate nulla
Truffatori
Hanno ricevuto il reso e fanno finta di non averlo ricevuto truffatori non comprate assolutamente
Inoltre la
Qualità è scadente

Don't even think about buying from this site!!! Delivery time is 1.5 months. No contact with the supplier. The product does not match the image on the website. And I don't know how to return it.

Scammers. They have sent me a completely different product refusing to return, even tho they should have. They are breaking a law. Shipping back is to china, it says it all haha. Ive lost 120euros.

Terrible customer service. Shipping took way too long, and then the order showed up over the course of two weeks, resulting in the inability to return the poorly manufactured clothing due to the 14-day return policy. Don't waste your time on this Chinese-made garbage.

„Zamówienie nr PX1647453804 do mnie nie dotarło — portier potwierdził, że paczka nie została doręczona, mimo że u mnie odbiór odbywa się bez problemu. Sprzedawca twierdzi, że paczka czekała w punkcie odbioru, co jest nieprawdą. Pomimo prób wyjaśnienia, ciągle odmawiają dostarczenia lub zwrotu. Zdecydowanie nie polecam — bardzo zła obsługa i polityka zwrotów.”

This company stole £100 from me and now bombards me with marketing emails despite not responding to my return requests.

A GDPR breach as no option to opt out theiving scammers stay away!

Terrible , not like the pictures!