Emoswimsuits Anmeldelser 

138
•
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’m always hesitant to buy bathing suits online but had a really positive experience with emoswim. I’m looking for full coverage options as a toddler mom and found there were so many cute fits that of... Vis mer

Vurdert til 5 av 5 stjerner

I ordered three swimsuits from Emo Swim and I love all three! The fabric is silky yet strong and the fit is flattering. All the suits have removable padding and modest coverage in the back. The stomac... Vis mer

Vurdert til 1 av 5 stjerner

Do not order from this site. It’s based in China and when you have any issues, in my case a damaged product, they try and fob you off with a partial refund. I’ve been going back and forward with them... Vis mer

Vurdert til 5 av 5 stjerner

I have 3 different swimsuits. Off shoulder 1 piece swimsuit that looks stunning. The cups gives you lift and the straps are adjustable. The other 2 are bikinis. One is a black halter neck staple piec... Vis mer


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

138 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(138)

121 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

DO NOT buy from this company unless…

DO NOT buy from this company unless you’re 100% sure you want the suit, that it will fit correctly, and that there is no doubt in your mind that you will keep. Their customer service is SLOW, and unless you want to lose about 80% of what you pay for the suit, you will NOT get a reasonable refund. They claim that the returns are shipped to China and the customer has to pay for shipping AND taxes, AND “customer clearance issues” (whatever that is).
Fair warming; just be sure you will like the suit and it fits.
Read the Google reviews of this company; I wish I had before buying.

2. juni 2026
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Svar fra Emoswimsuits

Dear Customer,Thank you for sharing your feedback.We're sorry to hear that you were dissatisfied with your shopping experience. Our goal is always to provide quality products and responsive customer service to every customer.We would like to clarify that refund and return solutions are reviewed individually based on each order's circumstances and in accordance with our return policy. We regret that the resolution offered did not meet your expectations.

We encourage you to contact our support team directly with your order information so that we can review the matter again and see whether an alternative solution may be available.We take all customer concerns seriously and remain committed to improving our service.

Vurdert til 5 av 5 stjerner

Good suit for the over 50 group.

I purchased the rose red, high waisted bikini, in a size large. I am very pleased. The material was much heavier than I thought it would be and gave a lot of support. From reading the other reviews, I thought the material would be cheap and flimsy, but it was not. The top has good support. I am a 36D. The bottoms have lines in the front which hide my mommy pouch. Overall, a very nice bikini for mature woman. The color was beautiful.

18. februar 2026
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Vurdert til 1 av 5 stjerner

Took forever to receive swimsuit

Took forever to receive swimsuit. Doesn’t fit. I contacted them to exchange for a different size. No response. DO NOT ORDER FROM THEM !!!!!!

3. juni 2026
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Svar fra Emoswimsuits

Dear Customer,

Thank you for sharing your feedback.

We are very sorry to hear that your swimsuit did not fit as expected and that you were disappointed with both the delivery time and your customer service experience.

We sincerely apologize if you did not receive a response to your exchange request. This is certainly not the level of service we strive to provide. Occasionally, emails may be filtered into spam folders or fail to reach us, but we understand how frustrating it can be when you're waiting for assistance.

We would appreciate the opportunity to make this right. Please contact our customer support team again with your order number, and we will review your case as a priority to help find a suitable solution.

Your satisfaction is important to us, and we value every customer's feedback as it helps us improve our products and services.

Thank you for bringing this matter to our attention, and we hope to have the chance to assist you further.

Vurdert til 1 av 5 stjerner

They do not allow returns

They do not allow returns. Be aware. The website says they do, but that is a flat out lie. They don’t respond to emails and then they tell you to return you have to pay to ship to china and won’t even tell you how so if they don’t for you are screwed. DO NOT PURCHASE FROM HERE

26. mai 2026
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Svar fra Emoswimsuits

Dear Customer,

Thank you for your feedback.

We are sorry to hear that you are unhappy with your experience.

We take customer concerns seriously and would like to clarify that our return policy is publicly available on our website, and return requests are handled according to that policy. Our customer support team strives to respond to all inquiries as quickly as possible, and we regret if the communication did not meet your expectations.

We would welcome the opportunity to review your specific case again. If you contact us with your order number, we will be happy to investigate and assist further.

Customer satisfaction remains our priority, and we appreciate all feedback that helps us improve our service.

Vurdert til 1 av 5 stjerner

I purchased a bikini from them

I purchased a bikini from them, I was not happy with the material or fit and requested a refund. Weeks went by and I never heard back. I contacted paypal and tried to dispute the charge, they finally emailed me back. Then told me "it would be too expensive" to ship back to CHINA! Their warehouse states Colorado... then they try to offer you 5%-15% back instead of a full refund. I contacted my credit card company (Discover) and shared what was happened and disputed the charge. DO NOT BUY FROM THEM!

4. mai 2026
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Svar fra Emoswimsuits

Hi valued customer, we are truly sorry you had such a frustrating experience with your previous bikini order and refund request.
We fully acknowledge our team failed to respond timely and resolve your return issue properly, that was entirely our mistake.
Our Colorado warehouse can accept returns locally with affordable shipping options, we never should have declined full refund unreasonably.
Please send your order number via private message, we will immediately process your full refund unconditionally and cover all return fees.
We sincerely hope we get a chance to make this right for you.

Vurdert til 1 av 5 stjerner

TERRIBLE COMPANY

TERRIBLE COMPANY. I have been trying to return a bathing suit for two weeks now. They take forever to respond & they said they won’t give me my money back. What a scam! Ridiculous!!!

27. april 2026
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Svar fra Emoswimsuits

We are truly devastated to learn you’ve spent two whole frustrating weeks trying to arrange a return, only to face slow replies and refused refund requests.
Delayed responses and denying your valid refund go completely against our service principles, and we take full responsibility for this terrible experience.
Please send your order number through private message directly. We will review your case urgently, approve your full refund and guide you through return steps immediately.
We sincerely hope we can get a chance to correct this mistake.

Vurdert til 1 av 5 stjerner

Plastic bag arrived empty

Plastic bag arrived empty, no assistance from customer service although I sent multiple emails. Obviously a scam site

17. april 2026
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Svar fra Emoswimsuits

Hi there, we are incredibly sorry you’ve spent two frustrating weeks trying to process your return and received such unhelpful replies from our team.
It is never our intention to delay responses or refuse valid returns, and we fully take responsibility for this poor service experience.
Please send your order number through private message right away. We will look into your case immediately, approve your full refund and walk you through simple local return steps at once.
We truly hope to make this right for you.

Vurdert til 1 av 5 stjerner

BUYERS BEWARE!!

BUYERS BEWARE!!! Do not purchase fromThis company! They claim to have 100% satisfaction guarantee - but they ignore emails and will not complete my return - although I fully complied with the return policy. I am now out $103!

13. april 2026
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Svar fra Emoswimsuits

Hi friend, we are extremely sorry to hear you ran into such a terrible return experience and lost
$103 unexpectedly.
We sincerely apologize for ignoring your emails and failing to honor our satisfaction guarantee, this is completely our service error.
You followed every rule of our return policy, so your return deserves full approval without any obstacles.
Kindly send your order number via private message, our manager will personally check your case, sort out your return procedure properly.
We will do everything we can to make up for this awful mistake.

Vurdert til 1 av 5 stjerner

Don’t buy from this supplier

Purchased one style of swimsuit that arrived and I was happy with. Thought I would order another two pairs but when they arrived and style and sizing didn’t suit so I requested a return authority. Now getting the run around, was told it would be a better option for me to accept an exchange because of return shipping costs and international fee charges to return to China. Stay away from purchasing from this company unless you are happy to roll the dice.

3. april 2026
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Svar fra Emoswimsuits

Hi there, we sincerely apologize for the messy return communication and inconvenient suggestions we gave you after your second order arrived.
It was inappropriate to push you toward an exchange just to avoid overseas shipping fees, and we fully understand why this made you frustrated. We have a local US warehouse that can process returns locally without expensive international shipping to China.
Kindly send your order number via private message, we will approve your return request directly and cover relevant return costs completely. We hope to make this right.

Vurdert til 1 av 5 stjerner

Tried to return items per online…

Tried to return items per online guidelines, they've been giving me the runaround about it being too expensive, keep trying to get me to keep the items for a discount, etc. They won't just give me the return label as I've requested twice. I do not recommend.

20. mars 2026
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Svar fra Emoswimsuits

Hi there, we’re sorry to hear there’s been some confusion around your return process.
Our team is always ready to help resolve return requests properly.
If you could send your order number to us via private message, we’ll take a closer look and get this sorted out for you right away.

Vurdert til 1 av 5 stjerner

Very poor quality

Very poor quality. Items not as pictured on the website. Stitches were unraveling, colors were not as pictured, the metal pieces on the swimsuit that I ordered came as silver, and they were pictured as gold on the website. When attempting to return with customer service; incredibly difficult. I sent multiple pictures, but they have continued to dispute. Do not buy from this company!

16. mars 2026
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Svar fra Emoswimsuits

Hi there, we are truly sorry to hear about the poor quality and the issues you faced with your order, and for the difficult experience you’ve had with our customer service.
It’s clear we let you down, and we take full responsibility for this.
Please send your order number to us via private message right away. Our team will personally review your case, look into every detail you mentioned, and work with you to make this right as quickly as we can.

Vurdert til 1 av 5 stjerner

They don’t have zero stars

They don’t have zero stars or else that’s what I would’ve given this company. They are a total scam garbage swimsuits cheaply made ill fitting and then they refuse to give you a refund because in order to ship it back it cost a ridiculous amount of money. They offered me a 5% refund on my suit. Is that supposed to be some kind of a joke? Then they offered to exchange the suit for me. Why would I exchange the suit for another suit when the product is crap. At a minimum they should be giving people a refund of at least half of the price of the suit. Do not buy one single thing from this company. The products are pure garbage.

3. mars 2026
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Svar fra Emoswimsuits

We are truly sorry that our products and service have left you so disappointed. We realize we did not meet your expectations at all, and we feel deeply regretful for all the trouble we caused you.
We would like to communicate with you one-on-one to figure out a proper solution. Please send your order number via private message, and we will follow up with you carefully.

Vurdert til 1 av 5 stjerner

Theft

$44.98 was charged to my credit card on Jan. 28. I never placed an order. This was theft.

28. januar 2026
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Svar fra Emoswimsuits

We are extremely sorry to hear about this unexpected charge on your card. This should never have happened, and we take this matter very seriously.
Please send us your contact details and relevant billing information via private message. We will look into the record immediately and resolve this issue for you as soon as possible.

Vurdert til 1 av 5 stjerner

This company is a scam!

This company is a scam!
I ordered 2x swim suits. One actually fitted fine, the other was about 10 sizes bigger than I ordered and the quality of both was cheap and nasty, not what you see in the photos!! When I requested the information to return the item for a refund, they offered 10% of the initial price saying ‘it will cost me more to return it so I should be happy with 10%’ It was then I realized I was dealing with a Chinese company, not in the US. I refused their offer and they upped it to 20%. I again refused and repeated my request for the return address. They sent me a threatening email that if I returned it they couldn’t guarantee it would arrive. I sent it in Nov 2025 and saw in the tracking that it had arrived in China, left in customs and then returned back to me, unclaimed by them. I am in the process of emailing them for my refund. They have gone unanswered so far.

27. januar 2026
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Svar fra Emoswimsuits

We are truly sorry your order brought you so many troubles and disappointment. We acknowledge there were problems with the item size, quality and our after-sales communication, and we feel regretful for all the inconvenience caused to you.
Please send your order number and related tracking details via private message. We will look into your case thoroughly and try our best to work out a proper solution for you.

Vurdert til 1 av 5 stjerner

They sent me an XL when I asked for a…

They sent me an XL when I asked for a small. I have tried contacting them but to no avail.

14. januar 2026
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Svar fra Emoswimsuits

We are so sorry for sending you the wrong size and the trouble you had trying to contact us. This is our mistake. Please send your order number via private message, and we will sort this out promptly and offer you a satisfactory compensation.

Vurdert til 1 av 5 stjerner

It is impossible to get a refund

It is impossible to get a refund , this company is a disgrace ,do not deal with them . The fabric is terrible , and they just say they will only refund 10% of the price ……..

20. november 2025
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Svar fra Emoswimsuits

We are truly sorry for the unsatisfactory experience. Please send your order number via private message, and we will review your case and try our best to reach a mutually agreeable resolution for you.

Vurdert til 1 av 5 stjerner

SCAM avoid at all costs!

Read a "Gemini" review which was 100% BS and ordered a suit $56. Not true to size and I hated the fit the day it arrived I sent a request for a "free return" more BS! Sent 5 emails no response and filed a dispute with my credit card. Went again to their site and you must pay the return charge to China! The cost to ship it back is more than the suit cost. So I will wait the 90 days for the dispute to run its course with my credit card. This place is awful AVOID AVOID AVOID! Agreed it should have a Zero rating!

8. august 2025
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Svar fra Emoswimsuits

We’re truly sorry your purchase did not go well and caused you so much trouble. We value your feedback deeply. Please send your order number via private message, and we will review your situation and discuss a proper way to resolve this together.

Vurdert til 1 av 5 stjerner

I gave Been emailing them to return…

I gave Been emailing them to return something, they are not replying back to me! I will Never order again

1. august 2025
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Svar fra Emoswimsuits

We are truly sorry for the delayed replies and the trouble this has caused you. Please send your order number via private message, and we will follow up promptly and work out a proper solution for you.

Vurdert til 1 av 5 stjerner

HORRIBLE CUSTOMER SERVICE..SCAM

FIRST OF ALL SIZING IS NOT TO TRUE SIZE. I GIVE THE COMPANY A ZERO BECAUSE WHEN TRIED TO RETURN AND THEY SAID I HAD TO PAY FOR SHIPPING TO CHINA...THEY SAID IT WOULD BE EXPENSIVE. THEY ARE VERY SLOW TO RESPOND TO EMAIL AND NOT FULLY ANSWERING MY QUESTIONS. I KEEP ASKNG FOR THE ADDRESS AND NO RESPONSE. STAY AWAY FROM THIS COMPANY

18. juli 2025
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Svar fra Emoswimsuits

We sincerely apologize for the unsatisfying experience and the delayed replies. Please send your order number via private message. We will check your request and discuss a suitable solution with you.

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