Cancelled my booking last minute, tried to get in contact to confirm that my rebooking would go through, called and messaged and received no response. I'm not sure they're still operating. But the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Felix came to do a deep clean in my kitchen after having work done and huge amounts of dust mingled with cobwebs on top of my kitchen counters and grease,, very punctual, very pleasant man got to wo... Vis mer
Selskapet har svart
Felix was a true professional and hard working cleaning my apartment for an end of tenancy clean. His attention to detail was outstanding. He was kind and friendly and really made me relaxed as a cust... Vis mer
Selskapet har svart
Everything was amazing! The cleaner arrived right on time and brought all the necessary supplies, including a vacuum and a mop. In just 2.5 hours, they cleaned the entire one-bedroom apartment thoroug... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
eMop is a London based powerful online platform that connects customers and cleaners. We ensure the quality of services, peace of mind and safety for both customers and cleaners alike. We make the cleaning service affordable for everyone by letting you choose according to your exact needs with a “pay as you go” model. The quick, simple and secure booking process allows you to have a high-quality bespoke cleaning service, 24/7.
Kontaktopplysninger
Bayley Street 13, WC1B 3HD, London, Storbritannia
- support@emop.world
- emop.co.uk
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience working with eMop
Great experience working with eMop
Good customer service
I recommend emop to everyone who’s looking for good reliable experience cleaner , eMop is the place.

Svar fra eMop
Booked a "4h Deep Clean"
Booked a "4h Deep Clean", house was left filthy.
Surfaces were barely cleaned, under tables, sofa etc was not even touched. Most windowsills were not even dusted, and neither were the various handles etc.
I was charged an extra £15 to have a cleaner bring a professional hoover, only for her to show up with the tiniest hand hoover possible, hence not appropriate for a deep clean.

Svar fra eMop
Working with emop is a great reward for…
Working with emop is a great reward for me I love how they will take you through the whole process with a great understanding of how everything is done,very friendly people and I would like to thank salta for such a wonderful service you give your a ⭐ .

Svar fra eMop
Would not recommend this service
I Would not recommend this service - Twice the cleaners have tripped my electrics on my stove and today one has flooded my bathroom, to the point where my living room has water coming through!
They constantly book cleaners who are scared of dogs, even though I select the option that I have pets and have added additional comments to the booking. I wouldn't mind, she is a 4 month old pug puppy... but I'm still having to lock her outside for the duration of the clean to accommodate.
eMop do not take the same responsibility for the staff, as they're a 'Booking' service. They've also been unresponsive to my contact attempt twice on their 'chat' channel on the website.
Just utilise someone local and avoid eMop all together.

Svar fra eMop
As a recruitment agent for eMop
As a recruitment agent for eMop, I’ve had the privilege of seeing firsthand the dedication and professionalism that define our team. eMop is committed to delivering top-quality residential cleaning services, and it shows in the positive feedback we consistently receive from our clients.
What sets eMop apart is our attention to detail, reliability, and the genuine care our cleaners put into every job. We ensure that every professional we recruit is not only skilled and experienced but also shares our high standards for cleanliness and customer service.
Whether it’s a one-time deep clean or regular housekeeping, eMop offers flexible, efficient, and affordable solutions that leave homes sparkling. We take pride in creating a clean, safe, and welcoming environment for every household we serve.
If you're looking for a trusted name in residential cleaning—or a rewarding opportunity in the industry—eMop is a company that delivers on both fronts.

Svar fra eMop
eMop Cleaning Services – A Company That Cares
Working with eMop as a recruitment agent has been a truly rewarding experience. The company is built on strong values of trust, reliability, and high-quality service. We specialize in residential cleaning, and our clients consistently praise the professionalism and friendliness of our cleaners.
What I admire most about eMop is the care we take—not just in the homes we clean, but also in the people we bring onto the team. Every cleaner is carefully selected to ensure they meet our standards and treat each home with respect.
It’s clear that eMop isn’t just about cleaning—it’s about making life easier for our clients and creating real job opportunities for hardworking individuals. I’m proud to be part of a company that delivers excellence, both behind the scenes and in every home we visit.

Svar fra eMop
Great customer service
eMop's customer service was really excellent. The booking process was easy and they've been extremely helpful in resolving an issue for us after parts of our clean were missed.

Svar fra eMop
The self employment system is very easy…
The self employment system is very easy and fast. Roxanne was a brilliant person who works with them and has helped me.

Svar fra eMop
Avoid at All Costs
Avoid at All Costs – £160 for a Standard Clean and Extra Charges!
I paid £160 expecting a deep clean, and what I got was a very standard, basic service. The cleaner herself was polite and seemed competent, so this isn’t about her personally – but the service provided by the company is a complete rip-off.
For £160, all they did was mop the floors in 2 bedrooms and 2 bathrooms – nothing else! Even the kitchen wasn’t included, which is absolutely ridiculous for what they call a “deep clean”. I had to pay separately for carpet cleaning. The floor mopping was mediocre at best, and the rest of the flat was left untouched. They didn’t even clear the table – just basic tasks you’d expect weren’t done.
To top it all off, they added an extra £2 charge because the cleaner supposedly worked two hours longer – when in reality she spent about 10 minutes simply talking to me. It felt like they were looking for excuses to charge more.
I’m absolutely shocked. This was not a deep clean by any definition – just a very standard clean with premium pricing. £160+ completely wasted. I would never use this company again and strongly advise others to stay away.

Svar fra eMop
eMop is a coordinated cleaning network…
eMop is a coordinated cleaning network that ensures quality customer services. I have been working with eMop and I can attest to the fact that it's a top-notch and a goto company when it comes to rendering cleaning services
They are open 24hours online and always ready to assist cleaners attend to their needs.
EMop is the best.

Svar fra eMop
I’m delighted to work with emop
I’m delighted to work with emop , their communication skills are amazing and the welfare of their staff is top notch. They are proactive in solving problems .I am excited to be part of team.

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Working with emop is amazing because I am giving every help I needed when ever am in need
Working with emop is amazing because i get to have chance to work and still have time for myself,the staffs are also amazing and friendly and are ready to help anytime you have a question,someone like Roxanne guide me through during my registration and thoroughly explain what I need to know when I am applying for the job

Svar fra eMop
Working with emop has been the greatest…
Working with emop has been the greatest experience I ever had in my life. Their level of listening and understanding is overwhelming and their quick response to complains and solving it is a great experience too. Most of the clients have been having positive outcome on emop. Afolabi

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Emop cleaning is one of the greatest…
Emop cleaning is one of the greatest cleaning companies,their customer service is second to none. I am satisfied with their staff’s professionalism and customer service.

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When it comes to cleaning of any kind
When it comes to cleaning of any kind, emop is the number one because their cleaning process is top notch and their clients are always happy and satisfied with their service. I am very happy working with emop from beginning till date and my special thanks, goes to Roxanne and other emop customer service teams, for always providing helpful support.

Svar fra eMop
The company is Excellent when it comes…
The company is Excellent when it comes to job and their services, I recommend this website and company it can be trusted

Svar fra eMop
Emop company always on point… they’re…
Emop company always on point… they’re top-notch😇

Svar fra eMop
I have worked at eMop for 2 years
I have worked at eMop for 2 years, they are very flexible and supportive.

Svar fra eMop
eMop is efficient and reliable.
eMop has been great not just to me but my family who I managed to support through my earnings. Pre made the recruitment process so easy, she was patient and very helpful. The clients have also been so great, I love how the team deals with issues that arise quickly and efficiently keeping both the cleaner and client happy.

Svar fra eMop
Dette er Trustpilot
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