Banner for Emerald Cruises UK

Emerald Cruises UK Anmeldelser 

656
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

So pleased we tried the small yacht experience. Even though we normally travel on smaller cruise ships of around 700 people, Emerald was different again. Very intimate and friendly with lovely touches... Vis mer

Vurdert til 5 av 5 stjerner

The liberte has a great atmosphere, with staff , friendly, efficient, organised. The food was delicious and varied. The tours each day were lovely and the places they took us were interesting witho... Vis mer

Vurdert til 5 av 5 stjerner

We really enjoyed the trip. Although the water levels mean that the itinary had to be changed ,we visited really interesting places that we thoroughly enjoyed. The food and wine were excellent and the... Vis mer

Vurdert til 3 av 5 stjerner

The good: there was water in the rivers, so the cruise ran to schedule. The guest chef evening in Avignon, followed by the classical trio concert in a church was a highlight. The cruise director wa... Vis mer


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

656 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(656)

220 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Almost perfect

Cannot fault anything. Food ,drink ,service and cleanliness was very good except for our flight home. Our transport to Zurich left the ship at 8.30 but our flight to Manchester was after 17.30, this meant this left us 8 hours to kill after the 1 hour transport time.This was on a day when temperatures hit 38 deg c. Not good for 80 year olds to be left so long.

27. juni 2026
Vurdert til 5 av 5 stjerner

Memorable journey

The onboard service was excellent, staff friendly and helpful, the tours were well managed and interesting with excellent guides. On board catering excellent.
Stateroom cool and comfortable.
Captain Radoslav Bura was courteous and gave a welcome to visitors in the wheelhouse, ready to show the controls and explain the details of the journey

19. juni 2026
Vurdert til 5 av 5 stjerner

The ships

The ships, the staff, the excursions, the atmosphere. Can't remember how many trips we have done with you but we are running out of rivers ...

10. mai 2026
Vurdert til 5 av 5 stjerner

A week of relaxation

The ship was clean, expertly run and we were very well looked after, both by those who cleaned the cabin and by the crew in general. It helped that we, especially my husband, spoke several languages, although all spoke English. Daily activities were clearly advertised and explained and tours were well run. My only criticism was the way in which our duvets were tucked in at the outer lower corners of the bed which necessitated untucking them in order to have adequate and comfortable cover when sleeping. We had not had that before!

6. mai 2026
Vurdert til 4 av 5 stjerner

We had a good holiday experience

We had a good holiday experience. The boat and crew were all great. The trips felt a bit lacking compared to other cruises we've done.
Main complaint was the booking process and in particular the branding of the drinks package. A Premium drinks package that doesn’t include spirits is NOT premium. Also hiding the definition in the multipage booking conditions meant it wasn’t clarified until we got on board. Scenic/Emerald you could do better.

20. mai 2026
Vurdert til 5 av 5 stjerner

Third time all were lucky Emerald River Cruises!

This was my third Emerald River Cruise.
October 2024 Amsterdam to Basel,
April 2025 Passau to Budapest, and
April 2026 Bucharest to Budapest.
Each cruise was exemplary in terms of value for money and service. Easy to book with telephone support in the UK. All staff members look as if they genuinely enjoy their duties and were very accommodating to all guests.

24. april 2026
Vurdert til 5 av 5 stjerner

Lovely Week on the Douro

Emerald excelled on this cruise along the Douro. We have been on two other trips in France and what they bill as ‘The Splendours of Europe’. This was the best all around experience. Emerald staff are always great in our experience but this time there were little personal touches that made all the difference. We have never had a poor meal and the local wine offering was very good. Keep it up!

16. mai 2026
Vurdert til 4 av 5 stjerner

Emerald cruise…

We have done several Emerald cruises over the years and felt this was not quite up to previous cruises, we think there was insufficient staff at meal times and the choice appeared more limited.

3. mai 2026
Vurdert til 5 av 5 stjerner

Danube Delights River Cruise

First time on a river cruise and it was a fantastic experience. Booking experience was straight forward and staff on board were very friendly and extremely efficient. Food was of a very high standard and choice of drinks was good. Highly enjoyable trip from Regensburg to Budapest along the Danube - one which we will no doubt be looking to repeat in future.

15. mai 2026
Vurdert til 4 av 5 stjerner

Staff and food was good

Staff and food was good , service very good, tours where good, the in room water in refill bottles was my only criticism, not sure it was that or swimming pool water which gave us a upset tummy 🤔 could be any thing but I stopped swimming and drinking the water in the room 24hrs fine no symptoms

24. april 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv