EllajunelondonAnmeldelser 

I ordered from this site back at the start of April and have still not received my item, although the money was taken immediately. Any advice on how to contact them would be much appreciated.

Ordered 6th April -
Tried to track using tracking number supplied - just says dispatched
Tried emailing support email address several times no reply
Tried chat facility on website no reply
Do not use - scam company

Ordered dress on 4 April, still not arrived despite chasing directly and via Shopify on numerous occasions. I should have read reviews before ordering. Appears to be a scam.

Lots of issues as other reviewers describe, however after multiple emails and informimg i had raised a dispute via my card provider, i did get a full refund.

DO NOT USE THIS COMPANY. Cheap copies of dresses nothing like advertised. Cheap see through material and poorly made. Can’t return as won’t send returns details. Said they would refund monies, still waiting. SCAMMERS.

DO NOT ORDER from this website. It’s a scam. I placed an order on 5th April and nothing has arrived. I’ve emailed twice and there has been no response.

I wish i had read the reviews before i ordered. Shabby product. I want to return it, but they dont answer your emails.

I ordered 4 shirts at the beginning of April. I contacted this company and I was told someone would be in touch. No one has and I’m still waiting a month later. I live in the UK so what’s the problem scammers

DO NOT USE THIS COMPANY IT IS A SCAM THEY TAKE YOUR MONEY PROVIDE POOR QUALITY PRODUCTS THAT YOU CANT RETURN. I AM REPORTING THIS TO MY BANK BUT NOT SURE ANYTHING WILL COME OF IT. AVOID COMPLETELY I WISH I HAD READ THE REVEIWS. TRADING STANDARDS NEED TO LOOK INTO THIS ORGANISATION!

One month on and order not received. No contact number just and email address which there is no response to. Looks like not based in London after all. No response from their customer service enquiry link either. Do not order from this company.

I would do a minus star if i could. Ordered 4th April still not received my order, not even been shipped. Avoid this company.

This cannot be.a real company - fake Chinese scam. A month and still not received my order. I wish I’d checked Trust Pilot first. Chased several times and no response.

Still waiting for my order after 25 days. I wish I’d read reviews first. Obviously not a British company - looks like China? They’re ignoring my emails and the tracking information is no longer operating. I’ve been scammed - fortunately only spent £30 with them. Put It down to experience I Guess

Dont even think about ordering from this company! I wish I had read the reveiws first. !The website gives the impression they are in London, both from the name EllajuneLondon, and from the swanky picture of a beautiful shop which looks like it is in the west end. They are in fact in Shenzhen in China. I ordered a blouse which was very poor quality and I have now returned it for a refund. I also ordered a 2 piece which gave the impression of linen and was beige on their website. It is really poor fabric and pure white. So as it is not what was advertised I should be able to have a full refund. They completely ignore my emails - all 11 of them. I wil refer them to Trading Standards now.

Wish I had read the reviews, saw the company on FB and against my better judgement placed an order. This was 23 days ago and according to the tracker it was shipped. One response to an email claiming that they were extremely busy, other emails have failed to send. Think they have blocked me. Will take it up with my bank on day 30. DO NOT USE THIS COMPANY!

I'd give them zero if I could. Charged over £100 for shoes that aren't even leather as advertised! Coated cheap plastic. Wrong size too, and now won't answer emails. Their "hassle free" returns are anything but. Total scam of a company. I shall be emailing Trading Standards

Scammers. Never received my order, first email response in Chinese, subsequent emails ignored. Item shown on other sites. Not London, China! Avoid!! Don't waste your hard earned money on these people!!

I didn’t want to even give this company a one star,I never received my item E.mails I received over ridged my E.mail so you couldn’t barely read it,the same pictures are on several other websites I would never use again

I ordered 2 tops looked great in the ad. They’re made of the cheapest crap material, nothing like the picture. I paid £22 each Temu have the exact tops priced at £7.50 that’s about all they’re worth. I’d never buy from this company again. Very disappointed

Everything you have read below is true and mirrors my own experience. Items are of poor quality, variable in size (even if they are all marked the same size). The fabric is nothing like that shown in the advert. They are NOT an English company and goods come from China. Any attempt to return faulty or unsuitable items is make impossible by charges to ship back to China. These people are criminals and I would like them to be reported to the police. They are flouting the UK distance selling laws and don't care! PLEASE DONT BUY FROM THEM!!!