Beautiful necklace for my Granddaughters Birthday. She loved it. Its well made and dainty, which was exactly what I wanted.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have to admit I saw this beautiful necklace and knew straight away a young girl who would appreciate it, however I have never been this early before but it's going yo be a Christmas present so a few... Vis mer
Arrived on time Well presented in their gift pack Both pairs beautiful. Thamkyou will definitely purchase from you again
The earrings were lovely but I wasn’t happy with the “luxury” packaging. Although the little suede envelope was quite neat, the earrings inside were in a clear plastic bag which made them look cheap t... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.
Kontaktopplysninger
11 Halidon Road, SR2 9JW, Sunderland, Storbritannia
- shop@ella-mae-jewellery.com
- ella-mae-jewellery.com
4,7
Enestående
167 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly recommended
Great quality jewellery and very helpful team. I ordered the wrong earrings at first. Got in touch with them and Steve was most helpful. The earrings were exchanged and they even sent next day delivery to make sure I had them in time for Christmas at no extra cost. So refreshing to deal with a company that cares about their customers! Thank you so much.
20. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Ella-Mae Jewellery
Thanks for the lovely review, glad we were able to help.
Awful Customer Service
Ella-Mae contacted me late last night after reading my trust pilot review!
They were apologetic and refunded me they have changed suppliers so worried products not up to standard so rather not replace . Until problem with suppliers sorted if u have sensitive skin please be careful .
I purchased jewellery sets after being assured was real silver . However it is not ! Allergic reaction straight away . Tried emailing and messaging the company have received no response ignored all communication. Remove all my attempts at trying to contact them via FB . Terrible customer service.
26. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Ella-Mae Jewellery
Hi Helen, our social media team are working today and will have responded to you via FB messenger. There may be a slight delay in responding to emails over the Christmas holidays (usually within 48 hours) but all FB messages have been responded to and the team will be happy to help resolve any issues you may have if you would like to respond to their message.
Svar fra Ella-Mae Jewellery
Thanks for the great feedback, glad you love your Ella-Mae earrings.
Svar fra Ella-Mae Jewellery
Thank you for the lovely feedback. And thank you for your orders.
Absolutely thrilled with my purchases
Absolutely thrilled with my purchases - easy to order online, confirmation received promptly and my earrings arrived so soon afterwards.
Highly recommend Ella-Mae Jewellery - outstanding 🌟
26. november 2024
Svar fra Ella-Mae Jewellery
Thank you so much for the lovely review Nicola. We are so glad that you love your Ella-Mae jewellery.
Svar fra Ella-Mae Jewellery
Glad you are happy with your Ella-Mae purchase :)
Beautiful necklace which my daughter…
Beautiful necklace which my daughter will love. Thank you.
4. november 2024
Svar fra Ella-Mae Jewellery
Glad you are happy with your purchase Janice. Thanks for sharing.
Quick and efficient
4. november 2024
Svar fra Ella-Mae Jewellery
Thanks for the lovely feedback Carrie.
Beautiful necklace and matching…
Beautiful necklace and matching earrings at a really good price. Correspondence and delivery time were both excellent. Would certainly recommend this company.
1. november 2024
Svar fra Ella-Mae Jewellery
Thank you so much for your lovely review Christine. Thank you for sharing.
Necklace is gorgeous- arrived quickly…
Necklace is gorgeous- arrived quickly and carefully packaged.
29. oktober 2024
Svar fra Ella-Mae Jewellery
We are so glad you love your necklace Lorraine. Thank you for sharing.
Great items - I will be back xx
I purchased ear rings and a bracelet from Ella-Mae. They arrived quickly and were beautifully packaged.
Both items are fabulous, very detailed and look amazing on.
Very pleased with them and will definitely be purchasing again x
27. oktober 2024
Svar fra Ella-Mae Jewellery
Thank you for the lovely feedback Claire. We are so glad that you love your Ella-Mae purchases x
Svar fra Ella-Mae Jewellery
Thank you for the lovely feedback Sandra. Glad you love your Ella-Mae earrings.
Earrings lovely - packaging not so good..
The earrings were lovely but I wasn’t happy with the “luxury” packaging. Although the little suede envelope was quite neat, the earrings inside were in a clear plastic bag which made them look cheap to give as a gift. There was also no information as to what the earrings were made of etc which would be helpful when it is a present. However I would reiterate the actual earrings were lovely and I wouldn’t hesitate to buy more if it was just for myself and not as a gift.
3. oktober 2024
Svar fra Ella-Mae Jewellery
Hi Karen, I see we have responded to you via email also. The pouch is exactly as shown in the images on the website and we sent you the details from our product care instructions which highlights the best way to stop silver jewellery from tarnishing is to keep it in the airtight plastic pocket which we provide then keep it in the pouch. So it is intentional to put them in the little plastic pocket. Full details of the product are on the website, we wouldn't usually print this out and put it in with the order. We have also confirmed that you are more than welcome to return the order within the refund period if it is not what you wanted. Our customer services team will be more than happy to assist you.
Fast delivery
Fast delivery
Absolutely lovely item
Couldn’t be happier
I brought two of the love heart bracelets one for my daughter and so glad I did cause we love them! They gorgeous - very happy
3. oktober 2024
Svar fra Ella-Mae Jewellery
Thank you for the lovely feedback Gill. We are so glad you love your Ella-Mae bracelets.
Lovely jewellery just my thing
They were very nice earing just what like andwillbe ordering some more .
2. oktober 2024
Svar fra Ella-Mae Jewellery
Thanks for the great feedback Brenda, we are so glad you are happy with your Ella-Mae purchase.
I excellent value for money…
I have just received the beautiful heart bracelet. It’s stunning and the small pouch it came in was beautiful
4. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Ella-Mae Jewellery
Thank you for the great feedback Janine. We are so glad you love your Ella-Mae purchase.
Super quick delivery
Super quick delivery, great stylist earrings, excellent quality and value.
28. september 2024
Svar fra Ella-Mae Jewellery
Thank you for the lovely feedback Jan. Glad you love your Ella-Mae purchase.
Svar fra Ella-Mae Jewellery
Glad you love them Dorothy and thank you for your feedback. We appreciate it.
Svar fra Ella-Mae Jewellery
Thank you for your order Elaine, glad you love it.
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