Received necklace in good time, beautifully packaged, looks good quality. Giving as a gift to someone who wanted something pretty that they could wear everyday doing everything and lasts but not be to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It took 40 days, 12 emails and a trip to the post office to get a complete refund after they sent me the wrong product. It was a shame they messed up the gift I was meant to give meaning I had to rush... Vis mer
Selskapet har svart
I was lucky enough to get the free jewellery item with my order, which has given me a great start to my Christmas shopping. The jewellery is lovely and the presentation is really pretty. This is my... Vis mer
Selskapet har svart
I can't rate these guys highly enough. My daughter's were kind enough to buy me some jewellery for my birthday. Unfortunately, although beautiful, it wasn't my style. I was able to return and exchange... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx
Kontaktopplysninger
bluebell manor, marish lane, UB95DL, higher denham, Storbritannia
- hello@elkandbloom.com
- elkandbloom.com
4,5
Enestående
328 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolute scam
Absolute scam! It cost me £17 to return item which meant to be gold as the main description stated but it was sterling silver. They deducted £10 for some funny admin cost and postage back was on me
15. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Elk & Bloom
Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about your experience - this is not the level of service we ever want for our customers. I completely understand how frustrating this must have been.
I’ll be reaching out to you directly via email so we can hopefully make this right for you. We really value your support and would love the chance to turn this experience around.
Thank you again for your patience, and I’ll be in touch very soon via email xx
First purchase I have made from Elk and…
First purchase I have made from Elk and Bloom and really pleased with the necklace. Great customer service
12. august 2025
Svar fra Elk & Bloom
Thank you so much for your lovely review! It means the world to us to hear how happy you are with your necklace. Please do shop with us again in the future! Love Elk & Bloom xx
Some of the best customer experiences…
Some of the best customer experiences I’ve ever had.
8. august 2025
Svar fra Elk & Bloom
Thank you so much for your lovely review! It was my pleasure helping you with your order and I hope that it is perfect for you! Please do come back and shop with us again! Love Elk & Bloom xx
Customer Service Exceptional
Initially, the item I had purchased did not come through on time as an error had caused them to not have the item they had listed. However - their customer service was exceptional and I was forwarded to the founder of the company to help deal with my issue and ensure the best customer experience. I would be delighted to buy from this company again and advise others to do the same.
12. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Elk & Bloom
Thank you so much for your lovely review. Our customers are most important to us and I am so pleased to hear that we will have you shop with us again in the future! Lots of love E&B xx
Excellent customer services
Excellent customer services! Love my pearl studs, very high quality pearls. Very happy with my earrings.
12. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Elk & Bloom
Thank you so much for your lovely review. I am so pleased to hear that you love your item & hope that you will shop with us again in the future. Love E&B team xx
Svar fra Elk & Bloom
Thank you so much for your review. I really am so sorry to hear that you have had a bad experience with us. I would love to make this right. I have reached out to you on email and really hope to hear back from you soon. Love E&B xx
Svar fra Elk & Bloom
Thank you so much for your lovely review! We are so glad to hear that you love it. Hope to see you back again soon! xx
Beautiful earrings
Beautiful earrings. Bought for my daughter’s 8th birthday, she loves them. Fast delivery.
17. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Elk & Bloom
Thank you so much for taking the time to leave such a kind review :) Please do shop with us again soon!
From all of us at Elk & Bloom 💛
Excellent
Easy to order and good communication. Order arrived on time. I am delighted with my purchase and am wearing it now
16. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Elk & Bloom
Thank you so much for taking the time to leave such a kind review :) Please do shop with us again soon!
From all of us at Elk & Bloom 💛
Extremely disappointed in this company…
Extremely disappointed in this company who have deducted £9.25 from the refund of a poor quality jewellry item I returned in its original condition. They also asked me to take down a negative review of the purchased item, offering me a discount for doing so. This is not an open and honest way of doing business in my opinion. Difficult to trust such traders.
16. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Elk & Bloom
Hello - thank you for your feedback and additional reviews, and we're so sorry to hear you've had a bad experience with us here. We value and take reviews extremely seriously - no matter if they're good or bad and whilst we had hoped that we found a solution for you on email, to improve your experience with us, we do not want you to remove any reviews.
I've also followed up with you via email to clarify this, and to also show the breakdown of your non-refundable additions that were applied to the order, which we are unable to refund, as noted in our returns policies. We hope this makes sense.
We will take on board all of your feedback as we are always continuously trying to be better for our customers, so thank you.
Love the E&B team xx
Svar fra Elk & Bloom
Hello and thank you for your feedback, product quality is extremely important to us and we'm so sorry to hear you've not had the best experience here and we'd love to solve this with you! We've just dropped you an email to find out a bit more information here, if you could get back to us, so we can solve this, that would be wonderful.
Thank you!
Love the E&B team xx
Beautiful jewellery and beautifully…
Beautiful jewellery and beautifully presented in branded suede pouches. Handy for travel.
1. juli 2025
Svar fra Elk & Bloom
We're so glad you love them, and you're right - perfect for travelling! We're so glad you had a great experience with us! Love E&B xx
A beautiful piece
A beautiful piece. Will definitely be buying again. Delivery was good and beautifully packaged.
17. juni 2025
Svar fra Elk & Bloom
That is so wonderful to hear - thank you so much for taking the time to leave us this lovely review, we hope to see you again soon too! Love E&B xx
Svar fra Elk & Bloom
Wonderful, thank you so much for your lovely feedback, it is so lovely to hear and we're so grateful that you love your necklace! Love E&B xx
Very delicate and beautiful designs…
Very delicate and beautiful designs using quality materials, and a lovely owner that personalises the experience.
27. juni 2025
Svar fra Elk & Bloom
Thank you so much for your review - it means the world to us and we're so glad you loved your items! Love E&B xx
Brilliant,Perfect and very fast
Brilliant,Perfect and very fast. The Mary Necklace I ordered is soooo pretty and elegant... I'm very happy
24. juni 2025
Svar fra Elk & Bloom
That is such lovely news to hear - thank you so much for taking the time to leave us feedback, we really appreciate it and are so happy you had the perfect experience with us! Love E&B xx
First class service
I purchased an item for my daughter's birthday . She absolutely loved it . Good quality lovely looking piece and very well presented . First class customer care from Katie . Will buy again .. Steve .
1. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Elk & Bloom
Thank you so much for your lovely review! I am so glad to hear that your daughter loved her item, and it was my pleasure to help you! Thanks for shopping with us :) Katie xx
Exceptional customer service
I ordered a choker necklace and there was a mixup with my initial delivery. After emailing, I had a reply from customer services within a matter of hours. A short while later I had an email from the founder with an apology and promised solution! True to their word, I received the correct order today and am over the moon. The necklace is beautiful! But I'm even more impressed with the exceptional customer service Elk & Bloom showed. The sign of a brilliant company in my opinion. I would definitely buy from them again!
2. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Elk & Bloom
Thank you so much for your review. I am so pleased that we managed to get this sorted for you and hope to have you shop with us again in the future :) xx
Beware of this company!
The jewellery is advertised as 18ct gold, you have to did deeper to read that it’s in fact silver, coated with 18ct gold and when you receive it it looks like very bright cheap gold, you shouldn’t have to dig for the truth after misleading banners for each product. Also they show a lot of reviews around 2021 on their website saying simlilar things. If you dig deeper on trust pilot you can get to the one star reviews. I ordered an anklet for my partner on a Tuesday afternoon paying extra for next day service. I expected it to be sent out on the weds as I hadn’t ordered before midday as advertised in their postage section. I got the anklet on Saturday and they refuse to refund the postage so I now how to try through my bank. All in all not a pleasant experience and they offered me 20% off my next order which is pointless as would never order from them again. They just seem to try and deceive people.
23. mai 2025
Svar fra Elk & Bloom
Thank you so much for your review David, we’re so sorry you haven’t had the best experience here and we’d love to sort this out for you. We’ve just dropped you an email to look into this for you, please could you respond to us at hello@elkandbloom.com so we can sort this out?
Love E&B xx
Svar fra Elk & Bloom
That's so lovely to hear! 😊 I'm so glad she loved it. If you ever need help picking out her next favourite piece, I would love to help you! 💛
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