Electronic Express - Website Anmeldelser 201

TrustScore 4 av 5

4,0

Beliggenhet

Bytt filial

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

A great price on the TV I purchased with excellent communication from the company and fast shipping and a perfect product upon arrival so I am very pleased with my experience! Purchase with confidence... Vis mer

Vurdert til 1 av 5 stjerner

Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated g... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Elektronikkbutikk
  2. Hvitevareforretning
  3. PC- og datatilbehør
  4. Databutikk
  5. TV-butikk
  6. Forhandler av vaskemaskiner og tørketromler

Om Electronic Express - Website

Skrevet av virksomheten

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Kontaktopplysninger

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, USA

  • 1-888-257-7500

4,0

Bra

TrustScore 4 av 5

201 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 86 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

great price and fast free delivery

great price and fast free delivery, but there was a small dent in the freezer front door upon delivery.

30. januar 2026
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Svar fra Electronic Express - Website

Thank you for the feedback! We can solve that dent if you contact our customer service team.

Vurdert til 5 av 5 stjerner

Great communication!

Great communication throughout the purchasing and delivery experience with very helpful and attentive staff.

30. januar 2026
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Thank you for the feedback!

Vurdert til 5 av 5 stjerner

THE 2 INDIVIDUALS THAT DELIVERED MY TV…

THE 2 INDIVIDUALS THAT DELIVERED MY TV WERE VERY COURTEOUS, PROFESSIONAL AND KNOWLEDGEABLE. THEY SET UP THE TV IN MY PREPARED PLACE AND SET EVERYTHING UP MAKING SURE THAT I UNDERSTOOD ALL THE FEATURES WITH BOTH THE TV AND THE REMOTE. I WOULD DEFINITELY GIVE THEM 5 OUT OF 5 STARS. I WOULD DEFINITELY DO BUSINESS AGAIN.

28. januar 2026
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Thank you for the detailed feedback on your TV purchase and installation. We are happy to hear about our installation crew's performance.

Vurdert til 5 av 5 stjerner

Great

So fast, good service

26. januar 2026
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Thank you for the feedback!

Vurdert til 1 av 5 stjerner

I’m very disappointed!!!! DO BETTER!!!

I’m very disappointed with the packaging of my Surface Pro 12. The device was sliding freely inside the box with inadequate internal protection. For a high-end electronic product, this level of packaging is unacceptable.

There was clearly not enough padding or secure fitting to keep the device in place during transit, which raises concerns about potential internal damage, even if it isn’t immediately visible. When paying a premium price, I expect professional, secure packaging that protects the product properly.

Electronic Express needs to do better with quality control and shipping standards for their devices.

25. januar 2026
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Svar fra Electronic Express - Website

Thank you for the detailed feedback. Your feedback has been forwarded to our shipping and handling team for review.

Vurdert til 1 av 5 stjerner

Had to cancel my order

I can't believe a business as large as Electronic Express can't figure out delivery of a single item. I ended up cancelling my order rather than getting another email telling me they were going to deliver my TV at 4 AM.

It had nothing to do with the winter delays. It was the fact that I told your delivery team that my business does not open until 8 AM and they continued sending me delivery notices for 4AM, 6AM, etc...

21. januar 2026
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Svar fra Electronic Express - Website

Thank you for sharing your experience. We sincerely apologize for the delays and understand how frustrating it is without your new TV. The winter ice storm created unusually persistent road and safety conditions across our delivery routes, which impacted scheduling well beyond what we typically experience in Tennessee. While we work hard to meet promised delivery timelines, customer and driver safety must come first during severe weather events. We regret that we were unable to complete your delivery before you chose to cancel and appreciate your feedback as we continue improving our communication during situations like this.

Vurdert til 1 av 5 stjerner

Avoid buying from this company

Dont buy from them online. I cant speak for in stores, but online and their support team are terrible and probably outsourced over seas based on how hard it was for them to understand basic things. They sent me a damaged pc and then gave me a run around on their return policies. Part of it says it has to be un opened to be returned and they were saying to open it and check it out but wanted me to pay return shipping. Even if its through a 3rd party like bestegg .Com, I would avoid buying from this company and save yourself a headache. Not even 1 star worthy. -10/5

15. januar 2026
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Svar fra Electronic Express - Website

We’re sorry for the frustration and disappointment this caused. Receiving a damaged PC and unclear guidance on returns is not the experience we want for our customers, and we apologize for the confusion around our return process and shipping. Your review has been forwarded to members of management for review.

Vurdert til 5 av 5 stjerner

Quick Service

Got my brother his new appliances right away !

3. januar 2026
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Thank you for the feedback!

Vurdert til 3 av 5 stjerner

2 Items, Earbuds are disappointing

Delivery time was reasonable, and the items arrived undamaged. The earbuds were repackaged, obviously tested to ensure functionality, although the package was previously taped and sticky with Scotch tape holding the lid closed. No instructions, had to search YouTube to see how they functioned. Still unable to get them to correctly connect to my laptop, as the connection keeps dropping off, but they work fine for my phone. The Hedgehog Warmie was new and functioned appropriately.

4. januar 2026
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Svar fra Electronic Express - Website

Thank you for the feedback. Please contact our customer service team for a refund on your earbud order. You shouldn't haven't have received them in the condition they were in.

Vurdert til 1 av 5 stjerner

Poor quality, poor service. Too many lies

Went to the physical store in Murfreesboro TN. Had a worker there tell me I could drive straight to there warehouse and pick it up within the hour. Warehouse was very hard to find. I asked one of there office workers and she was lost. Told me I had to wait 3 hours before payment cleared. After 3 days I contacted electronic express just for them to do something to release the hold. Dishwasher wasn't ready for pickup even though I was told it was. I would like a job up there. Money to lie and not know how to do my job. I'm interested. Send me an application. Terrible experience from beginning to end. Was lied to and no employees really knew what to do, they were clueless.

30. desember 2025
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Svar fra Electronic Express - Website

We’re very sorry to hear about your experience, and we appreciate you taking the time to share this feedback. What you described is not the level of communication or coordination we aim to provide, and we understand how frustrating that situation must have been.

To clarify, warehouse pickup timing and payment clearance can sometimes be affected by processing holds that are outside a store associate’s direct control, especially on large appliance purchases. That said, it’s clear that expectations were not set accurately and that internal communication fell short during your visit, which we regret.

Vurdert til 5 av 5 stjerner

Fast service

Fast service. Excellent install

13. januar 2026
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Thank you for the feedback!

Vurdert til 5 av 5 stjerner

Great price, great product

Great price, quick shipping. Product was an exact replacement for an old universal remote, so no 'training' needed.

7. november 2025
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Svar fra Electronic Express - Website

Thank you for the feedback. Happy to hear we had the same univeral remote!

Vurdert til 5 av 5 stjerner

5 star plus!

So happy to have found them. Check out experience was great. Customer service was fast to answer questions and even followed up to make sure everything went right. Well do business with again.

3. januar 2026
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Svar fra Electronic Express - Website

Thank you for the feedback! We look forward to fulfilling your next order.

Vurdert til 5 av 5 stjerner

Very friendly and helpful

Very friendly and helpful, great deal on washer and helpful with set up

18. desember 2025
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Svar fra Electronic Express - Website

Thank you for the feedback! Enjoy your new washer!

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