The agents I've interacted with were very willing to help solve problems I encountered and were very friendly. The application process through ehealth is pretty simple. Most problems I've had were wit... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I talked to multiple people but the one,Denise Anderson, helped me the most. She's a very helpful, nice and knowledgeable person.
Selskapet har svart
My agent, Steve G., made it so easy for me to enroll in a new dental plan that will save me money and give me more benefits than my other plan that I had through my federal voluntary benefits. I am g... Vis mer
Seemed like a great site and signing up was effortless. Would have given 5 stars, except after I enrolled in my plan after your site told me that my oncologist was in-network. I specifically compared... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Founded in 1997, eHealth is the nation’s leading private health insurance marketplace. Millions of individuals, families and small businesses use our top-rated tools to compare and purchase health insurance from leading insurers like Aetna, Humana, Kaiser Permanente and Wellpoint. In addition to health, dental and vision insurance products, eHealth also provides powerful online and pharmacy-based tools to help Medicare beneficiaries navigate Medicare health insurance options, choose the right plan and enroll in select plans online. Headquartered in Santa Clara, eHealth has offices in San Francisco, Gold River, Austin, Salt Lake City and Xiamen, China, as well as remote employees across the globe.
Skrevet av virksomheten
Customer Promise
1) To Be Your Advocate
2) To Have the Best Prices
3) To Offer the Largest Selection Online
4) To Be Available
5) To Charge No Fees
6) To Remain Unbiased
7) To Make it Simple
Kontaktopplysninger
Santa Clara, CA, USA
- ehealthinsurance.com
3,6
Middels
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Hope Ferrufino was absolutely amazing
Hope Ferrufino was absolutely amazing! She was so nice and caring and was able to make the experience for my mom easy. She answered every question and knows her jobs very well. This company is lucky to have her.
10. februar 2026
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Terrible service I was told multiple…
Terrible service I was told multiple times a supervisor would get back to me and never did and also can inform me that my insurance was active or not
3. februar 2026
Svar fra eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Arthur is a super star!
I'm leaving a review for Arthur, the agent I worked with at eHealth. He was incredibly helpful and responsive! He worked quickly and made sure to keep me informed of the process. It took longer than expected but that was the fault of the insurance company, not him.
After reading other reviews here, I was very worried because our experience with eHealth prior to connecting with Arthur was not the best. That's why there is only 4 stars. But once he was on our account, we were helped tremendously! One small piece of feedback is letting clients know that you will be closed on December 31st and January 1st - I didn't know and had a small panic attack because our insurance application was pending.
Thanks again Arthur - you're doing great things and I wanted your team and manager to know!
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra eHealth Insurance
Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!
Julianne Hall is awesome; antiquated forms are not!
Julianne Hall and her team were very helpful in fixing my policy cancellation by BCBS. However, the form that triggered this cancellation caused an avoidable error in my opinion. So, overall, I pleased with the outcome but disliked the hassle to get there. That said, everyone with eHealth is professional, kind, and helpful!
16. januar 2026
Svar fra eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
E-Health bugs you
E-Health bugs you. They want you to change your Medicare. Claiming they can get you more benefits. How did they get my number? I don't appreciate the constant phone calls. This Ai is very annoying and the devil. They call starting at 5:00am until late at night. Very rude people. This is my work number and they are constantly calling. I have blocked so many numbers and they are still calling. I have insurance that I am pleased with. Stop all the annoying phone calls.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
They want you to change your Medicare…
They want you to change your Medicare plan for their benefit. You will most likely gain nothing and waste an hour or more on the phone. Don't bother.
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Annual enrollment questions
Picked up call quickly, explained how the payment for ICHRA plans worked and made sure I had the payment properly set up in my health plan.
14. januar 2026
Travis was great
12. januar 2026
Terrible customer service
This is another outfit that will spam call you like crazy. Then when you let them sign you up you can't get them on the phone again. I would not recommend. Terrible customer service. Terrible phone skills.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
They fired 100 people one of them being…
They fired 100 people one of them being my mom for no reason horrible company they only care about money even though the people who’s making them money are the ones they fire so f you Ehealth
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Mark Pierson is an excellent Broker
Mark Pierson is an excellent Broker. Knowledgeable, Professional & Ethical. He eased us through a very difficult process that has become overwhelming in the toxic political environment Health Insurance choice tutning into a complete game of chess! Compliments to EHealth & Mark Pierson!
16. desember 2025
Inphiniti was patient and knowledgable
Inphiniti was patient and knowledgable. Really appreciate her help!
13. desember 2025
Your representative was fantastic!
11. desember 2025
The agents were very helpful 👌 and got…
The agents were very helpful 👌 and got me the right insurance coverage
5. desember 2025
Svar fra eHealth Insurance
We're happy to hear that our agents were helpful and provided you with the right insurance coverage. Thank you for your positive feedback!
The process was great and easy
9. desember 2025
Svar fra eHealth Insurance
We're happy to hear that the process was easy for you. Thank you for your positive feedback; we appreciate it.
They lied to me about dental coverage
They lied to me about dental coverage
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra eHealth Insurance
We regret that there was a misrepresentation regarding your dental coverage. We will investigate this issue thoroughly.
Ehealth takes too long to reply…
Ehealth takes too long to reply regarding acceptance of health plan. I hadn't heard from them, so I called the insurance company direct. I had been accepted but Ehealth never informed me. Additionally, I wasted time having to answer questions from a robot. The robot transferred my call to a live agent. I waited so long for an agent, I gave up and disconnected the call.
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra eHealth Insurance
We appreciate you bringing this to our attention. We're sorry our communication about your health plan acceptance was delayed, and for the difficulties you experienced with our phone system. We're reviewing our processes to improve our response times and call handling.
Great experience- very knowledgeable…
Great experience- very knowledgeable representative and white glove service
8. desember 2025
Svar fra eHealth Insurance
We're happy to hear that you found our representative knowledgeable and appreciated the service provided. Thank you for your positive feedback!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.