E.C.A Boilers Anmeldelser 

I called to sort out some questions I had over the phone about my electric boiler. The engineer Tibs was very helpful and called me back to answer my query the same working day. They have good customer service

⭐⭐⭐⭐⭐ Excellent Service from Start to Finish!

I am extremely happy with the service provided for the installation and servicing of my electric boiler. The whole experience has been excellent, from the initial fitting to the ongoing support and aftercare.

The team is professional, reliable, knowledgeable, and always happy to help. They are incredibly responsive to any questions or queries, providing clear advice and reassurance whenever needed. Their customer service is outstanding, and it is refreshing to deal with a company that genuinely cares about its customers and takes pride in its work.

What really stands out is their continued support even after the installation. They are always available to answer questions and offer assistance, which gives me great confidence and peace of mind.

I would highly recommend this company to anyone looking for electric boiler installation, servicing, and excellent customer support. A truly professional and trustworthy service that goes above and beyond expectations. Five stars without hesitation!

recently had my ECA boiler’s annual service carried out by Mr Ali and his colleague, and I honestly couldn’t be happier with the service.

They were absolutely brilliant from start to finish. They came out over two days and took the time to properly inspect, service and clean the boiler. During the service, they identified a serious issue and immediately reported it to the authorised service centre. They went above and beyond to help me and made sure everything was dealt with properly.

I was particularly impressed by how patiently and thoroughly Ali’s colleague cleaned the boiler. It was clear that they genuinely take pride in their work and care about doing the job properly rather than simply getting it finished quickly.

The level of professionalism, honesty, attention to detail and customer care was exceptional. It is not often you come across people who put this much effort into their work.

A huge thank you to Mr Ali and his colleague for their excellent service. I am extremely happy and would genuinely recommend them to anyone looking for a reliable and professional boiler service.

I’m a heating installer based in Scotland and began fitting ECA electric combi’s a couple years ago. They are brilliant for properties with no gas supply and are simple and easy to install. I’d like to commend one of their employee’s in particular, Marco, who has been absolutely fantastic taking my calls and ensuring any technical/installation questions are answered. 10 out of 10 service. Highly recommended.

Very helpful and friendly people in ECA team i recommend ECA boiler for everyone very good boiler and customer service team is incredible I’m installing different make and models of boilers from last 6years .But i will say ECA BOILER is best boiler

Amazing long lasting boilers that work great in my home!

I installed an eca arcus 11kw combi boiler approx 1 year ago I have tried contacting ECA via email on a few occasions over the past week with no reply. Also I tried the technical no whic re directs you to a mobile no which goes straight to answering service.
As an installer I find this really suspicious does this company still trade or is there technical back up just really poor once I eventually get a reply ( if I get one I will update this review )
Apart from the lack of technical back up it works as expected heats the house no issues hot water not the best but enough to run a shower as I would expect from an 11kw boiler

Eventually managed to get a n contact with ECA for replacement part apparently it was an issue with the email address all sorted now
Replacement part received and an apology so all ok now
Once proper email established communication was easy

Highly not recommended, extremely bad customer service and not any support at all!

They are only popular for their low price

Their technical department it's just one external gas engineer with a very bad attitude.

I had an issue with a leaking safety valve, get a new one directly from them, but it's not the same part and doesn't fit.

Quality boilers with exceptional customer service!

Good quality.

the products are very high quality and the employees are friendly you can trust without any doubt

The technical support center was very good and polite. They responded very fast within 24hrs. I'm happy that we decided on ECA.

ECA boiler was installed 6 months ago. It looks smart and works efficiently. I can say that I have absolutely no regrets, and worth every penny!

It has been operating flawlessly since since the ECA boiler was installed. Unlike our old boiler, this one doesn't produce a lot of noise.

Highly recommend E.C.A. Boilers. Excellent service. Can’t believe the difference the new boiler has made. Easy to arrange from start to finish. Will recommend to all my friends, family and contacts. Thank you E.C.A.

I'm really happy with my new ECA gas boiler! The engineer who installed it did a great job, and the boiler is working efficiently and quietly. I love the touch screen, it's so easy to use. I would definitely recommend this boiler to anyone looking for a new one. Thanks, ECA

So glad we changed our old boiler last week. We were lucky that our installer suggested replacing it with our dear new ECA electric boiler. It's so reliable and I'm glad it will be saving me money from now on.

High quality, Im so satisfied with this product