Don't know how trust pilot works, but I can assure easyfurniture.co.uk, does not sell beds, so I am unsure how these reviews relate to this company. Maybe someone from trust pilot can contact me to l... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From my first inquiry to the delivery of my new table and chairs, the staff was incredibly helpful. They patiently answered all my questions and even offered design tips that transformed my dining a... Vis mer
Same problem like all other reviews, a pity I didn't read them before buying a bunk bed, parts missing, cero screws and no instructions. Fortunately my husband speaks german and he could help me calli... Vis mer
The most amazing customer service! Replacement parts required for a bed that is a couple of years old, after one email to the customer services department the parts were dispatched and received within... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
The best range of carver and dining chairs imported from around the globe. Order securely online today.
Kontaktopplysninger
Rydding Lane 7, B71 2EU, West Bromwich, Storbritannia
- easyfurniture.co.uk
3,8
Bra
22 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Still no delivery, terrible customer service
I ordered a shelving unit over a month ago - not a bespoke item that needed to be made for me, just an off-the-shelf flatpack item. The company took my money immediately but as yet the item I bought is still not delivered and I have no idea where it is.
I have had to chase them on a daily basis just to get a tracking link - which shows only that the item has never been handed to their delivery couriers. Whenever I email them, it takes them at least 24 hours to respond; they simply don't respond at all at weekends. They are now claiming that the courier 'brought the item back' and would I like it delivered 'again'? They still cannot tell me a delivery date - only estimate that it will take over a week.
I have no trust in this company at all. Their website is misleading in the extreme - I thought I was buying from a UK-based company because they have a website written in English with a .co.uk domain name, but it is fact a false front for a German/Austrian company and as soon as you place an order you have to deal with reps who speak a strange inaccurate English and are clearly based abroad. There is no UK telephone number and every email address forwards to the same German/Austrian one. Their website is plastered with claims that they are a reputable company and have loads of positive feedback but there is no way of checking this and they seem to have no social media presence at all. I cannot recommend using this company to anybody.
6. august 2018
Anmeldelse skrevet uten oppfordring
Missing parts on bunk bed
Recently bought bunk bed with chute attached. Items delivered and once erected there were no screws or parts to connect the chute to the bunk bed. Contacted easy furniture and realised that although it was a .co.uk web address it transpired it was somewhere in Europe and took a few emails to clarify the parts were missing and to have them sent on. I was offered a discount and to get the parts myself! Unsure how I was supposed to do that considering I had no idea where this bed was manufactured. The parts were sent out and no screws and items didn't fit together properly. As my granddaughter had been waiting nearly 6 weeks to get her chute my son manipulated the parts to fit and sourced appropriate screws. I scanned and sent through the instruction manual page and marked the parts missing. I am very disappointed in the service and would advice anyone purchasing one of these to make sure you ask the company to check thoroughly the item prior to dispatch as difficulty in having them sent on later due to language barrier. The quality of the bed is really good but quality control letting them down.
29. april 2018
Anmeldelse skrevet uten oppfordring
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