Easy Light Bulbs Anmeldelser 

269
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Ordered on 13th Dec, order acknowledged but I heard nothing more. Having then read other Trust Pilot reviews I left both email and voicemail messages on 21st Dec. No response but received an email o... Vis mer

Vurdert til 5 av 5 stjerner

A confusion on my part over the number of bulbs ordered was treated with immediate help and advice by your member of staff James Smith who sorted out my error. I have now received exactly what I wante... Vis mer

Vurdert til 5 av 5 stjerner

Extremely helpful gentleman called and asked me had I ordered right bulbs of course I hadn't !! He sent me the correct ones thank you great services

Vurdert til 5 av 5 stjerner

I needed an unusual type of bulb and Easy Light were able to supply it, delivered within a few days, well packaged. This is the third time I’ve ordered this, thanks Easy Light for stocking this item.... Vis mer

Informasjon om virksomheten

  1. Lyspæreleverandør

Skrevet av virksomheten

We are a family owned British company, with over 23 years experience in the lighting industry; established to provide a reliable, cost-affordable and high quality one stop shop for lighting. We’ve come a long way since we started out specialising in torch bulbs and miniature lamps but many of our dedicated and knowledgeable workforce have been here throughout. Today we are proud to offer over 30,000 different product lines with stock levels of over 2 million at any one time, worldwide delivery and even our own brand of lighting, Casell Lighting, which offers great quality at realistic prices. Couple this with the best in customer service and unmatched stock and delivery systems, and you can see why Easy Light Bulbs are the leader in its field. Easy Light Bulbs can deliver, whatever your need.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

269 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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3,9

Alle anmeldelser

(269)

38 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

My transaction couldn’t have been any easier… made my selection. Placed the order and sat back. Delivery was next day - order arrived superbly wrapped and in great condition. Highly recommend.

7. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered a bulb costing £14 on 6th…

I ordered a bulb costing £14 on 6th February 2025, I have sent various emails, without any response and have still not received this item. I will also now be reporting this company as fraud to my bank as per last reviewer. DO NOT USE THIS COMPANY.

6. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I waited over 2 months for my bulbs

I waited over 2 months for my bulbs. I sent 2 emails asking for news and I received no reply. I reported it to my bank as fraud and I then got an email to say it had been dispatched!!

What a complete waste of time this has been. Customer service is free, and all it would have taken would be a return of my email to explain they’re very busy. I’m so disappointed.

31. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The package was delivered to the wrong address

The package was delivered to the wrong address.

Be careful with your delivery address on checkout. On my order it defaulted to an address I add set for another company (I think because they use Shopify). I deleted the address on my order and set the correct address and continued to pay.

I didn't thoroughly check the confirmation emails and later found the package was delivered to the default address, even though I changed it on the order.

Company support were un-helpful. They told me to re-order.

I won't order again because I can't trust their system.

Shame.

15. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Easy Light Bulbs

Svar fra Easy Light Bulbs

Hi Ian, I am taking a look at your order. I can see that the billing address has been updated and not the shipping address - that may be why your order was still sent to the previous shipping address. As your order was delivered to the correct shipping address provided on your order, a refund can't be actioned unfortunately. An order confirmation email and a email including the Royal Mail tracking was provided. If we heard from you before Royal Mail delivered, we would have happily contacted Royal mail to send your items back to us.

Vurdert til 2 av 5 stjerner

Some issues, but they are trying to improve

I ordered a Philips T9 circular fluorescent tube, listed as in-stock. Two weeks later a Navara T5 tube was delivered.
During these two weeks, my emails remained unanswered, and no updates were sent until the item dispatched.
Item sent well packaged, but is not the item purchased.
UPDATE: Following this review Callum phoned to apologise and sent the correct item for delivery next day. He advised that they are struggling to answer emails.
Easy Light Bulbs appear to have some issues, but it's reassuring they are trying to resolve these and improve.

14. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Easy Light Bulbs

Svar fra Easy Light Bulbs

Hi James, this seems to have been a shipping mistake from our team. I will get them to contact you. Apologies about the inconvenience caused.

Vurdert til 3 av 5 stjerner

The order was processed swiftly and I…

The order was processed swiftly and I was kept informed of its progress. The lights arrived in a good state. However an order I started before this order for linear light bulbs, was for LEDVANCE 18W LED 4000K which was order No EO46136 has not arrived and apart from receiving an email to say that the order had been received and was being being processed ready to send out but that is the last I have heard about it, thus a low score given.

12. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very good service from this company for…

Very good service from this company for difficult to find items. My telephone calls have been answered quickly and attentively when I have called to follow up on my orders, with clear information offered. I would use this company again. Call them first to understand shipping timing if this is critical.

13. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Let down by slow delivery

I was in no hurry for the fluorescent tubes that I ordered on 23rd February. Just as well because I sent a chasing email on 4th March followed up by a phone call on 10th March which prompted delivery two days later.

Customer service on the phone was excellent. The tubes were extremely well packed and exactly what I ordered. Had the initial response been quicker I would have given a five star review.

12. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very slow

Very slow, ordered 3 bulbs which their website listed as in stock (implying 3 to 5 days for delivery) and it then took 3 weeks for them to ship them from their warehouse, Royal Mail then did their bit and delivered in 2 days. No response to my emails querying the delay. I have serious doubts about the veracity of the 4 & 5 star reviews on their website.

5. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Order never delivered

Order never delivered. Ordered, confirmation e-mail received. No sign of goods. Two chaser e-mails to customer service and nothing. 1 star is too generous.

5. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

How are you still in business!?

I SO wish I had looked on here before ordering anything… I paid for two bulbs a month ago, chased the order up repeatedly. I had one automated email asking how my order/delivery went. A: WHERE are the bulbs!? One came. I’m still chasing the other (their despatch note detailed only 1 of 2 was sent, but no explanation). No one replies to emails. When you get the automated reply that says they’ll be in touch within 48 hours, it’s fiction. I’m really trying extra hard not to order from Amazon because of Bezos, but JFC… how hard can it be to know what stock you have, and send it out!? NEVER AGAIN.

3. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Maybe don't bother

Maybe don't bother. Long wait, then the Kosnic spiral bulbs I received were from a faulty batch and smoked on installation. No response when emailed. NVM.

30. november 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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