Bought a license to digitalize my bluray collection. Conversion for most of them did work perfectly fine and I am happy with the quality of the ripped movies and shows. I had an issue with 4k mo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Accidentally deleted the program. Downloaded again , but after a few years, and the license I was given didn't work. Contacted support ans Shelly was right on top of the request. Shelly sent a lin... Vis mer
Shame there isn't zero star. Bought blue ray version (Mac) received email with licence key. Tried to enact software via registration form with provided licence key, kept failing. Contacted support... Vis mer
EaseFab Bluray Ripper is easy to use and I have been happy with it's results. When I lost the program, due to a computer system issue, the EaseFab Tech Support was very patient and helpful about getti... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
EaseFab creates expert multimedia software applications that help consumers simply access, transfer and share their digital contents across different devices that range from PC, Mac, tablets, smartphones, to HD media players, game consoles, and home theaters. Also we provide data recovery solution to help users to get their personal, business data recovered. We have never-ending passion for digital technology as well as patience for suggestion and criticism from each of our customers.
Kontaktopplysninger
No. 89, Cuihua Road, High-tech Zone, 610095, Chengdu, Sichuan Province, Kina
- support@easefab.com
- easefab.com
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Service
Bought a license to digitalize my bluray collection.
Conversion for most of them did work perfectly fine and I am happy with the quality of the ripped movies and shows.
I had an issue with 4k movie ripping and support was fast and provided a working solution.
Now I am able to backup my entire library.
Thanks again to Lily for the nice customer support.
I have EXCELLENT results with both EASE…
I have EXCELLENT results with both EASE FAB VIDEO CONVERTER and DUMBOFAB!
If you want positive results dont hesitate to use these products.
Accidentally deleted the program
Accidentally deleted the program. Downloaded again , but after a few years, and the license I was given didn't work.
Contacted support ans Shelly was right on top of the request. Shelly sent a link, re-downloaded the software and all is great now.
Shelly was great, fast response and most courteous.
EaseFab is… Amazing! This is excellent software!
...just wanted to say EaseFab is amazing, it works so well! Don't think I can remember another software that was so easy... with no problems
Finally I can get my old DVDs converted.
Thank You for a great product!
DJ Mark In The Dark
Portland, Oregon
EaseFab Bluray Ripper is easy to use…
EaseFab Bluray Ripper is easy to use and I have been happy with it's results. When I lost the program, due to a computer system issue, the EaseFab Tech Support was very patient and helpful about getting the program re-installed. I recommend them.
Do not waste time and money on EaseFab software.
I am very disappointed in this company's products. Instructions are poor and technical help is very confusing. I recommend others not to waste money on any of their products. I've tried for weeks to trim and burn a DVD, tried to backup and burn a DVD, and NOTHING WORKS for me. The feedback from support did not work either. I give up! Have asked for a refund.
Contacted EaseFab support
Contacted EaseFab support. Shelley and her team were very responsive. They fixed the technical issue and updated the software to include the fix! Excellent service. I'm very impressed by the support team's professionalism. Give Shelley A Pay Rise, Thanks.
Easy to use and great follow-up service.
Easefab have offered immediate help with an installation error on my end, and their product is efficient and simple to use. Highly recommended.
I've been using their software for a number of years now.
I've been using their software for years and have found it very useful. They continue to provide prompt Tech Support and I would recommend it without hesitation.
It is very simple to use, (no complicated learning curve to get past). It just works.
Specifically: For my needs it is the only software I've found that recognizes the TiVo file type and converts it to either .mp4 or .mkv for editing.
If you download a video and just want the music, it will convert an .mp4 to an mp3. saving a ton of space.
Excellent product
Excellent product! Using it for many years!
Very satisfied.A+++++
Just an awful experience from day one
Just an awful experience from day one, all issues which are ongoing after about 1 month from purchase. Instead of providing a refund after a matter of day's requesting it. I just get the T&C, as a reply, outlining's which are not as clear as the hype and glist they brandish in bold at point of sale. Pointing to their term that if the product is wrong they reserve the right to upgrade it to a product that works. Even after this their software did and does not work as of writting this review for me. They ask you to spend hours waitting for the software to run, burn and damage your blu-ray discs to get a log created. The argument that you get a trail of a few minutes to a full funtion version before buying, is irrelevant as for me the files are longer than that and only at the end of the attempted ripping does the software fail, and error message the task. When and on only 3 file copies to date, did rip they were only 50% of the title in length. I am not sure what the problem is, however, trying to get a refund appears IMPOSSIBLE! (Unless you go via your bank or credit card provider). Really upset and stressed with this from a very poor and despicable company. AVOID AT ALL COST!
UPDATE.
THE COMPANIES REPLY HERE STATES A REFUND WILL BE GIVEN. BUT THEY PRIVATELY CONTACTED ME NOW TO SAY ONLY IF REVIEW IS REMOVED (Words to that affect)! I will now just apply through my bank for refund and WILL not amend this review as I would have if refunded even after 3 times or more of requesting one!

Svar fra EaseFab
Quickly resolved issues, easy to work with!
I had an issue requiring technical service. Service was quick, very helpful, and painless. I'd recommend!
EaseFab customer service is amazing
EaseFab customer service is amazing, thank you for your assistance Shelly 👍👍
The EaseFab Video Converter software is powerful and accurate
The EaseFab Video Converter software is intuitive and powerful. It easily converted our TIVO files to mp4 files. The Batch conversion feature allowed us to convert as many files as you wanted. The software is accurate and fast!
I contacted Tech support first regarding the trial version then for another reason once I purchased the software, they responded promptly and genuinely cared. Highly recommended this software. The software price was a tremendous value!
Product works simply and well, with active support
There's lot of free stuff out there, but Easefab just works AND their support actually gets back to you. I've so far used Video Converter and DVD Ripper. I converted some LARGE H264 to H265, the quality remained perfect. They just work simply and well.
Responsive customer support, great license policies
(Honest review here - no compensation offered or received for my comments...)
I had some proprietary codec issues when testing with the Free trial version. Got a response from customer support within 16 hours. Problem was that the codecs weren't included with my older OS version. Tried again on more current OS system and ProRes422HQ worked great. Ended up buying 5 licenses of Converter Ultimate since the software works on both my older and newer Macs, lifetime licenses are affordable, and everything installs and runs on the computer.
Customer Service is Outstanding!
Customer Service is Outstanding!
Highly Recommended!
I purchased the EaseFab DVD Ripper…
I purchased the EaseFab DVD Ripper based on the 3 minute sample trial. The great video quality and ease of use were it's top features in my opinion. The registration code did take a little over a day to arrive via email and I thought for a moment I may have been scammed. BUT NO - Shelley sent the code and apologized for the brief delay. Works great for a very reasonable price. Thank you!
Switch License
My computer crashed and I was afraid I would lose my license. They were very quick at giving .me the correct code. Very good company service.
Programm startete nicht
Nach der Neuinstallation auf einem neuem PC startete das Programm nicht. Shelley half mir.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







