EAMA Group Auctions Anmeldelser 152

Swift and fast response
I love the service

After buying of goods they only look after sellers not bother buyers, I got this experience three times

Good comms and great support

Good range of products. Postage is very reasonable (not like some other auction sites) and delivery is quick

Customer service and admin top marks.
Very helpful and always reply promptly.
I have dealt with many auction houses and EAMA are best so far

Haven’t used EMMA Auctions much. My only negative was I wanted to know the delivery charge before I bid on a pallet of slabs but was unable to find out this information. I took a chance and won the lot. From there on Victoria.was very helpful sorting out best price for delivery. Was a small problem but was sorted properly. On a whole with fees and delivery very pleased.

The experience was good and business like,and helpful

Victoria was amazing and made my purchases easy and stress free with her respectful approach and clear messages.

As a first time buyer on EAMA platform, Victoria responded swiftly to all my questions on payment details and collection details.
Victoria's communication were clear, concise and on time.

Straight forward bidding online, payment and delivery. Great!

Terrible company purchased goods and paid for but no collection date given and company very threatening avoid this company

Excellent experience. Good price for delivery, better than other auctions! Thank you

Victoria made the experience much more smooth, excellent service thank you, would recommend.

Victoria is amazing and answers all the questions quickly, goes above and beyond to make clients experience great 😊

Easy to use not to expensive you need these sort of thing to get you along in life because someone has to win and it just might be YOU

Super helpful consultant. Quick responses to emailed queries. Precise information returned back.
She was on point!

Straight forward easy process from start to finish

This company is a nightmare to deal with they ignore most of your messages, apon collection the guy on site told us openly they take alot of the good stuff out the pallets and sell them self,There threaten to bill you 3k if you leave them a bad feedback the complete experience with this company is terrible,
Guys save your money..

My experience with EAMA Auctions has been one of the worst purchasing experiences I’ve ever had.

I purchased a Franke A600 coffee machine that was advertised and pictured as a complete system including a milk fridge. After paying, I was then told that part of the system was not available. What followed was months of delays, poor communication, and constantly changing explanations about what would actually be supplied.

I repeatedly had to chase basic information. Emails went unanswered, phone calls were unhelpful, and I was even cut off by reception when trying to resolve the situation. The machine was purchased for a business opening, which was delayed because of the ongoing issues.

When I eventually received the machine, it still did not match what I believed was being advertised at the time of purchase. Instead of resolving the issue professionally, EAMA then sent me emails threatening legal action and demanding around £3,000 in alleged “breach of contract” charges because I posted a review about my experience.

Being threatened financially for leaving honest feedback is completely unacceptable in my opinion. I have reported this matter to Trading Standards and the auction platform provider.

I am still attempting to resolve the situation, but the entire process has been stressful, time-consuming, and deeply disappointing. Based on my experience, I would strongly caution anyone buying through this company to get everything confirmed in writing before bidding.

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