Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I don’t really do reviews,, but I’m feeling this guy deserves one,, I’ve a e-go Olympus bike, a very strong built bike I may say. Well I had a error 10 code. I was at my wits end struggling to fix my... Vis mer

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Vurdert til 5 av 5 stjerner

Διαβαζω τοσα καλα λογια για το ποδηλατο ... Τοσες καλες κριτικες . Ομως δεν είδα πουθενα ποσα στοιχιζει ? Ποση ειναι η μεγιστη ταχυτητα που μπορει να αναπτυξη σαν μιτοσυκλετα . Βρισκομαι στην κυ... Vis mer

Vurdert til 5 av 5 stjerner

Excellent fast service, including a nice surprise added in (thanks again Glenn). Family business has prevented us getting any miles in just yet, apart from a short test ride, but the bikes seem to be... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great service -Glenn cares about customers (not found customer service as good). First time of contact a long time ago saddle post lock fell out - Glenn explained I had not fitted properl... Vis mer

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Informasjon om virksomheten

  1. Sykkelbutikk

Skrevet av virksomheten

Electric bike seller.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

395 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent fast service

Excellent fast service, including a nice surprise added in (thanks again Glenn). Family business has prevented us getting any miles in just yet, apart from a short test ride, but the bikes seem to be very well put together, with minimal user assembly required. Many miles to be done next week, I'm sure, when we take them to Northumberland for their first proper test. So far I'm very impressed, and very happy.

31. mai 2022
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Svar fra E-Go Bike

Many thanks Steve, good luck on your Northumberland trip

Vurdert til 5 av 5 stjerner

Excellent service all round

Excellent service all round. I had several queries ahead of my purchase decision which were answered promptly. The bike arrived safely in good packaging. It had it first run out at the weekend 20km to put it through its paces and I pleased to sayI'm very pleased with my purchase.

23. mai 2022
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Svar fra E-Go Bike

Hi, many thanks for taking the time to post a review, it's great that you're pleased with your purchase.
All the best

Vurdert til 5 av 5 stjerner

Fantastic Fun Electric Bikes

Bought 2 x E-Go Max+ bikes after spending a very long time looking for the right bike online. I got caught up and generally confused with all the different options out there, folding, non folding, size, wheel size, motor size, etc, etc. I was a bit sceptical about buying an e bike without ever having tried one out.
Eventually I took the plunge and got 2x E-Go Max+. . . . . Wow!!! They are truly amazing. Great looking and a quality made product too. Followed up by great customer service with an instant response time.
I needn't have worried about the weight of the bike or the fat tyres and wheels either. . . .
I am 6ft, "middle aged" and 100kg. . . These have instantly put the fun back into cycling for me. I can ride it like a normal bike if I'm feeling fit or have pedal assist if I'm not but most importantly for me they have made going out on the bikes enjoyable again. It doesn't have to be about being "lazy" as a friend put it, I think he's just jealous :-) there's no more boring trips, we go further than before and if we want to we can get there quicker and enjoy every second. When we're done, they fold up and go in the back of our camper van and then off we go again. Best purchase and lifestyle change I've made in a long time!!!
If you're not sure weather to take the plunge. . . . then my advice is, just go for it!!!!

16. mai 2022
Anmeldelse skrevet uten oppfordring
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Svar fra E-Go Bike

Hi Simon, many thanks for your great review, all the best.

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service.
Very happy with my bike and all the help received with set up and aftercare.
This company were quick to deliver and to to respond to any questions. A big
thank you Glen and the team.

10. mai 2022
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Svar fra E-Go Bike

Hi Natalie, many thanks for your generous review, despite a bumpy start, we got there in the end, all the best

Vurdert til 5 av 5 stjerner

Folding bike Lite+

Well worth the 5 stars the advice by the staff was really helpful good communication through the transaction and the product is really well built with all the safety features required of a folding bike delivery was very speedy item well packed. Only problem mudguards a bit fiddly but kept me entertained for an hour or more. Would highly recommend

10. mai 2022
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Svar fra E-Go Bike

Hi Alan, many thanks for taking the time to review your bike, agreed, mudguards are fiddly, unfortunately, they would get damaged during shipping if the arrived fitted, any problems/ questions pleaser let me know

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. My bike arrived in the North of Scotland very quickly in spite of a bank holiday weekend.
Support to affix the rear mudgyard available even after 8.00 in the evening. Have only had my bike a couple of days but very happy with it.

6. mai 2022
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Svar fra E-Go Bike

Hi Elaine, many thanks for your review, glad we managed to help you, all the best.

Vurdert til 5 av 5 stjerner

Purchased e-go Max bundle - excellent service

Purchased e-go Max bundle, order placed on a Thursday and bikes delivered fully assembled the following Monday. Did online chat with Glenn at e-go who answered any questions I had, ordering was straightforward and I was updated with delivery status, even given a one hour time slot on expected delivery ETA.
After delivery one of bikes needed a couple of minor adjustments again online chat advice provided by Glenn soon sorted things out. Very pleased with the bikes and excellent service from Glenn and team at e-go.

2. mai 2022
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Svar fra E-Go Bike

Hi Terry, many thanks for taking the time to leave your review, it makes a big difference, all the best

Vurdert til 4 av 5 stjerner

It’s my second e-go lite

It’s my second e-go so love the bike and the order came quickly and I really like the lighter version. But I wasn’t aware that I’d have to finish attaching the mudguards and lights etc so that was fiddly and took most of the morning.

21. april 2022
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Svar fra E-Go Bike

Hi Sheoko,
Sorry you found assembling the mudguards tricky, if we send by courier these parts would get damaged if fitted, glad you are happy with the bike, many thanks for the order.

Vurdert til 5 av 5 stjerner

Brilliant little bike

Ordered an ex demo e-go bike via my works cycle scheme and it arrived next day! Had a play then did an 8mile bike ride that weekend and was fab!!! Easily got up a steep hill but then I fell off on the level - before my next trip out decided best read the manual properly and discovered it had cruise mode where you don't even have to pedal once you've got to a speed you wish to maintain (tested this on Blackpool prom - nice and flat!) totally love the bike and easy to fold once I'd watched uTube video. Brilliant bike so easy to use - just read manual and watch video then again properly just to be sure - saves getting covered in bruises 😂

20. april 2022
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Svar fra E-Go Bike

Hi Elaine, great that you like the bike.
All the best

Vurdert til 5 av 5 stjerner

Purchase of bike storage bags

Purchase of bike storage bags, and thumb throttles for our two E-Go max+ bikes. Excellent service as always from Glenn and the team, a pleasure doing more business with you.

11. april 2022
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Svar fra E-Go Bike

Many thanks Mark, glad you're happy and good to see you back and that E-go is still represented on the Isle of Man.

Vurdert til 5 av 5 stjerner

Love my ego max

I've had excellent customer service from Glenn at e-go bikes. I have done over fifty miles so far on the e-go max its great fun. I have all so found that on the flat I can cycle like a normal bike.The battery power up the hills is really good.I'm 78 if your a older person thinking about buying a electric bike .

4. april 2022
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Svar fra E-Go Bike

Hi Roy, Great that you are enjoying your bike, many thanks for your review!

Vurdert til 5 av 5 stjerner

Fantastic bikes (Max bundle)

Fantastic bikes (Max bundle). Bit heavier than expected but go like the clappers! Bought two and one of the derailleur cages was bent in transit but soon straightened and adjusted so all good. Bikes were despatched immediately and came next day. Would highly recommend.

29. mars 2022
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Svar fra E-Go Bike

Many thanks for your review, John, they really help.

Regards

Vurdert til 5 av 5 stjerner

Very pleased with our max bikes which…

Very pleased with our max bikes which we've had for nearly a week.. Here in west Wales it's quite hilly and the bikes cope well with this. We've fitted the pet carrier to the front of one for our little Jack Russell who loves it. Thanks for the excellent and efficient service too! This is my third ebike and great to have a more powerful battery that goes so much further. Looking forward to more adventures on our e-go max bikes.

24. mars 2022
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Svar fra E-Go Bike

Hi Elaine, great that you are pleased with your purchase, many thanks for your kind review.

Vurdert til 5 av 5 stjerner

Helpful team, would recommend both bikes!

My wife has an e-go lite and I have a Max+
The people at e-go are quick to reply and are very helpful.

The e-go lite has been great, no issues at all. Brakes need regular tightening, but the bike is light, folds small and build quality is great. Really good for a short person too.

My bike has also been great when its working.
I did get a puncture in the 4inch tyres in the first 2 weeks of ownership.. and found that the huge tyres have basically zero puncture protection or much thickness. So probably worth spending a bit to add some tyre protection on the inside.

My front brake pads bedded in nicely, but my rear pads got worse and very very loud. I let ego know, and they immediately sent me 4 new pads, great service for something out of warranty.

The team have been helpful resolving any warnings and questions I had throughout the last few months. Thanks for the support.

11. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra E-Go Bike

Hi David,
I'm sorry you have had a few issues with your Max+
I'm not aware that we have ever had a conversation about brake pads and if we had I can assure you "tough luck" would not have been my response, would you please let me know the purchase date so I can investigate this matter further.

Vurdert til 5 av 5 stjerner

Awesome

Awesome

I looked at a few folding e bikes, i was concerned that they had small wheels so would be a nightmare in ruts / potholes etc.

I then saw the e-go max + fat tyre version, ordered and have no regrets, comfortable, mean looks and glides over bumps and is really accomplished off road, went through some very wet and muddy sections around Centre Parcs and also made my day to day commute to the car park a pleasure.

Fits in my Golf R with seats up, hiddent from view, it ticks all the boxes, shame we are stuck with 250W, i can imagine the USA version is great fun with 1000W!

5. mars 2022
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Svar fra E-Go Bike

Hi Greg, glad you like it, it's a very popular bike, accept what you say about 250w but that's the current law!
All the best.

Vurdert til 5 av 5 stjerner

Excellent all round service

Excellent all round service, support and door open if any further queries. Thank you for the great customer experience.

5. mars 2022
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Svar fra E-Go Bike

Hi Carole, many thanks for your kind review, any problems, you know where we are.

Dette er Trustpilot

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