Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I liked the price. But after I left eztaxreturn($984 federal refund) I did this one and only got $888. Anyways, the instructions on CONTINUE are a bit less easy to understand than eztaxreturn cuz it... Vis mer

Vurdert til 5 av 5 stjerner

I experienced some difficulty in choosing the correct items to use. I called the help line provided by E-File and spoke with an extremely helpful person named Sadiqua (hopefully I spelled correctly).... Vis mer

Vurdert til 5 av 5 stjerner

Where do I began, my federal form was filled out incorrectly by me; not being experienced this happens. So, I received multiple rejections notifications from the IRS. In the many attempts I made to co... Vis mer

Vurdert til 4 av 5 stjerner

Free does not mean free. However, it is cheaper than other options, especially if you find coupon codes which seem to be common online. Also, they seem to be able to file online more easily than oth... Vis mer

Informasjon om virksomheten

  1. Ligningsprogram
  2. Skatterådgivning
  3. Ligningsrådgivning

Opplysningene stammer fra ulike eksterne kilder

Authorized IRS e-filing software to help taxpayers file their tax return faster and with fewer errors. Start your return for free with E-file.com.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

384 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Very easy and fast service

Very easy and fast service; however, my impression when I signed on was it was free to file but I ended up paying around $92 to file federal and state so I was confused at the cost. I guess I would rather pay for a good service than risk filing them with a truly free, but bad service.

15. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I spent hours going down rabbit trails

I spent hours going down rabbit trails. Free cost quoted was 27 dollars. First attempt rejected by IRS. E-file said no worry correct at no additional cost. Finally got it accepted. But can not print a copy of return. Checked my credit card and noticed two separate charges, one for 27 and one for 40 dollars. Terrible experience won't be back, they sucker you in with false promises.

12. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E-file.com

Svar fra E-file.com

It appears that your first transmission was rejected because the information that you entered did not match IRS records and thus, to protect against fraud, the IRS required you to correct and retransmit it. There was no additional fee to correct and retransmit this return. We looked at your account and it appeared as though you manually added our amended tax return software and when you were correcting your return paid for this as well, this resulted in the second charge that you mentioned. Amended tax return software is used if you need to modify a tax return after it has already been accepted by the IRS. You do not need to amend your return if you are correcting and retransmitting a return that was initially rejected. I do apologize if you thought you had to amend your tax return in order to retransmit it. If you do not plan to use the amended return software, we can certainly refund you, simply contact our support team from within your account and let them know that you accidently purchased this. Support can also assist you with obtaining a copy of your tax return. I’m not sure exactly why you are having trouble downloading a copy but it does look like you are using outdated versions of the Windows and Firefox browsers so this could be causing the problem.

Vurdert til 5 av 5 stjerner

Great

Absolutely loved using this especially since it’s free and easy to use. Makes it so much more simple than going somewhere else then paying. My only issue is the layout needs to be improved to be a bit more simple; however, this is isn’t that big of an issue.

5. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolute crooks

Absolute crooks! They linked themselves to Tax Act, while completing my return unbeknown to me I went from Tax Act to e-file.com, site will not allow me to disable!

10. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E-file.com

Svar fra E-file.com

It sounds like you may have clicked a link to E-file.com from the Tax Act website. Now, please understand, we have no control over the links that Tax Act chooses to place on its website. I am sorry if you were confused by this. Now, we requested information from you to assist with disabling any account that you may have created with us, but since you have not responded my suggestion would be to submit a support ticket requesting your account be disabled and our support specialists will be happy to assist you with this.

Vurdert til 5 av 5 stjerner

Easy to use

Easy to use; I never thought I needed help to finish my own tax return. This was my first and a long way from my last! E-file is a great "Taxes for Dummies" guide that beginners can use to understand the whole process.

1. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I am disabled and on SS

I am disabled and on SS, I am recently Widowed, and I had 1 hell of a time filling it out, and rejected n such. Also charged $. On a 0$ refund! So much for free

1. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til E-file.com

Svar fra E-file.com

I am very sorry if you had difficulty with your return. Our support team is aways available to assist when you have questions. Your account should be eligible for telephone support in addition to our online and email support options.

Vurdert til 5 av 5 stjerner

Excellent Place to File your taxes with support.

We very much liked the straightforward method of E-File and we had a great response anytime we needed to call in with a question. We were particularly impressed with E-File.com Support #01180-3493: this individual took the time to review our return and clarify what looked like any error in it and write a statement unless any confusion would occur to help us feel at ease. Our overall impression of E-File is that it is an excellent online place to file your taxes!

4. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Free does not mean free

Free does not mean free. However, it is cheaper than other options, especially if you find coupon codes which seem to be common online. Also, they seem to be able to file online more easily than others which say they will but then make you print out your taxes and mail them in anyway. Not happy that I couldn't download a copy of me tax form immediately but hopefully within 12-24 hours? Probably a good service with those with SIMPLE tax forms.

2. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very easy to complete taxes using IRS…

Very easy to complete taxes using IRS e-File. They just gather the info and then decide on the correct form when you file. I chose this because I don't believe I should have to pay to pay my taxes or pay to get my refund. Very Excellent! Thank you to the IRS for FINALLY making this available to taxpayers.

28. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Classic bait-and-switch

Classic bait-and-switch. Tried to do my taxes with 3 W-2s, no deductions/credits/etc. Tried to force a "Deluxe" upgrade before it would let me print or file, with absolutely ZERO warning before the very last step prior to filing, meaning you can either pay them or you've wasted your entire effort. Absolutely no reason/description given of what exactly was requiring the upgrade, just a vague "one of the services you have selected does not qualify for the free option".

I will literally do my taxes on paper and send them in the mail before I pay you. Get absolutely bent, e-file.

31. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til E-file.com

Svar fra E-file.com

I am very sorry if you were not able to use our free basic software. It appears that your account was upgraded to our deluxe software so that you could take advantage of the retirement savings contribution credit which was calculated based on the figure you entered from box 12 of one of your W-2s. While there is a cost associated with our deluxe software ($27.99) the credit you would receive was greater than this cost. Now, if you would like to remove this credit and proceed with our basic free software please contact our support team using the "Help & Support" link inside your account and our support specialists will be happy to assist you further with this.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv