Had Dyfed Telecom out to fit a Starlink and out door access point for me. Joe the engineer was great and had it up and running in no time. There were a few teething problems but Joe was on the end of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I felt quite anxious when our internet service cut out this friday morning. I had admin to work on and have two teenagers at home. I got through to Doug on the tech support helpline quite quickly. Unf... Vis mer
Increased my rating from 2 to 4 stars, quite a struggle securing an engineer- more engineers needed to support this company’s customer base. Issues now resolved, thank you
Amazing service enquired about Dyfed telecom on the 11th of march and Joe Kendall came out the next day to do a speed test, got me from 15 mb to 200+ very friendly and helpful can’t recommend joe and... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whether you need faster broadband in rural Wales, the latest full fibre speeds in urban areas, mobile phones and SIMs or the latest phone systems for your business, our team of Engineers and sales specialists based across Wales can help. Here's how: Faster rural broadband If you're fed-up with Netflix constantly 'buffering' or having to reboot your router ten times a day, we feel your pain! There IS a solution though. Our team are experts in finding the right solution for those areas where it's just not possible to get fast fibre or copper cable internet right now. Plus the equipment and installation needed to get you faster internet speeds are available entirely free of charge with an Access Cymru Broadband Grant. Talk to the team for more information. Business Phone Systems If your business depends on its phone system - then talk to us, and move to the latest phone system, at a fraction of the cost of older systems, with no expensive phone system hardware and finance agreements. Talk to the experts in Wales for business phone systems.
Kontaktopplysninger
Unit 3, Waungadog, SA17 4PP, Kidwelly, Storbritannia
- 01267 253134
- hello@dyfedtelecom.com
- dyfedtelecom.com
4,6
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174 anmeldelser
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Impressive Service
Excellent advice and service. Dan Parry our Salesman was knowledgeable and a delight to do business with. Engineer was efficient and we now have amazing broadband speed of over 70Mbps.
17. april 2023
Anmeldelse skrevet uten oppfordring
Poor call out service
Our system went down twice within a few weeks apart. Each time we rang Dyfed Telecom, they made us wait a whole week before coming out to see the problem which is not good enough since my wife works from home.My wife then had to use her holidays unnecessarily until it was fixed. Surly, they should be able to come out within 24h or 48h max if there’s a problem.
I have no complaints against any individuals it’s just the service is not up to standard. Why do the job if you can’t send your people out in good time to fix problems. If we are made to live in a digital world where we depend on WiFi signals, broadband and internet, we need good service! Dyfed Telecom, I’m giving you 2 stars and you need to pull your socks up. 🤷♂️
10. april 2023
Anmeldelse skrevet uten oppfordring
WHAT A TEAM!
What a team! We have had exemplary service from the very onset of this company. Today was no different. Ed arrived as per the appointed time and transferred all out data onto our new phones with professional aplomb. Ed’s personal service at our home followed superb consultation and organisation by Owen.
It goes without saying Dyfed Telecom are a professional team if operators who deliver first class services and meet our expectations (and they are high!).
End to end services are of the highest of standards.
Thank you Owen and Ed! Alistair, you have a twin set right there! Thank you all. J & B. 💐
15. februar 2023
Anmeldelse skrevet uten oppfordring
Fast broadband to the house big thanks…
Fast broadband to the house big thanks to Marc for installing it so nearly.
31. oktober 2022
Anmeldelse skrevet uten oppfordring
Huge thank you to Connor at Dyfed…
Huge thank you to Connor at Dyfed telecom, great customer service, my order was arranged and delivered the same day.,
10. oktober 2022
Anmeldelse skrevet uten oppfordring
WHAT??? - "Customer service at heart, a personal serve, transparency & aftercare are our core values."
Dreadful company to deal with. Don't care, don't answer emails, don't answer the phone. Was without internet, most of the day, for weeks and weeks. I had to forward a payment for £80 before they agreed to send an engineer. Engineer comes so, having paid my £80, which I could ill-afford, was expecting a cure. Did they check the dish, sim, wiring, router ?? Nothing was done except problem made even worse - my remote "location" (where I live alone, as a pensioner and rely on internet) was blamed - "a focus on the agricultural community" ?? Hah. EE to the rescue, - new, free of charge, sent next day, non-wired router to just plug in, problem instantly cured. DT - no explanation offered; no messages responded to. Time and again they inferred that I'd called them out too many times - pity they couldn't offer a permanent fix as EE have done then I wouldn't have had to. I'd like my stolen £80 back please.
31. august 2022
Definitely not a (customer) communications company
We've had terrible connectivity problems with their system and zero communications and technical support. If it works first time you might get away with it!
31. august 2022
Anmeldelse skrevet uten oppfordring
Excellent service yet again!
Excellent service yet again!! Rang Emma ( lovely phone manner) with an internet fault in the morning and Rhys was out within hours to get me back online.
Amazing company with brilliant customer service!
27. mai 2022
Anmeldelse skrevet uten oppfordring
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