Submitted an order for replacement remote control for our whisper fan as our puppy decided they are chewable . It was very easy to order and delivered extremely promptly . Disappointed that it was min... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Breaks quickly I bought a Whisper Flex fan in June 2024 and it's broken just after two years - the fans stop turning. As it's *just* out of warranty, Duux refuse to replace or repair it, and th... Vis mer
Thank you for inventing this fan, the quietest I could find on the market, I’m such a light sleeper and I can’t even hear this on the lower settings. Plus even when it’s really hot it blows out cool a... Vis mer
A big thank you to Duux customer service. I contacted them after an incident at home through which a lead got broken. The replacement was out of stock, but they managed to locate a spare from a retur... Vis mer
Informasjon om virksomheten
Om Duux UK | Designed for better air
Skrevet av virksomheten

Designed for better air
The Dutch brand Duux has been a specialist in the field of air treatment for twenty years. Duux believes in the importance of a clean and healthy living environment for everyone..
Duux products are beautifully designed to blend perfectly into any space. Pure Dutch luxury with an international appeal; our products now help make homes healthier and more comfortable in over 30 countries around the world.
A healthy lifestyle isn't just exercise and a diet. Did you know that many health problems are due to poor air quality? We spend an average of 90% of life indoors, where air quality is up to 5 times worse. Considering that you breathe 20,000 times a day, it is very important to pay attention to the air quality.
Kontaktopplysninger
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Storbritannia
- contact@duux.co.uk
- duux.co.uk
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer experience
Excellent customer experience, easy purchasing process and shipping was so fast I was stunned. I placed the order before noon, it was shipped same day, and delivered next day. Super fast. As an aside to the purchasing experience, I can say that DUUX floor fans are so quiet, I've seen nothing on the market that compares to the silence when they operate. This is my second fan (first one bought 4.5 years ago) and I'm exceedingly happy with build quality and functionality.

Svar fra Duux UK | Designed for better air
Customer services extremely helpful
Lady at call centre was very helpful. I wanted to buy a replacement remote for my fan but couldn’t find it on line. The lady took the fans details and then she sent me a link so I could order it easily. Fab service.

Svar fra Duux UK | Designed for better air
Really great Product so good we…
Really great Product so good we purchased a second one so quite and powerful and excellent build quality.

Svar fra Duux UK | Designed for better air
Great
Great
Placed my order, and it was delivered the next day.
The fan is called Whisper,(you can see why) So if your looking For a new fan look no more. Its a must buy Its so quiet, Fantastic Fan.

Svar fra Duux UK | Designed for better air
Faulty Whisper Flex fan - no goodwill
My Whisper Flex Smart Fan developed a really annoying ticking/clicking noise from the motor, this is at a low fan speed and without any rotation, making it impossible to sleep through. The fan is just two weeks past the 2-year warranty so I was hoping for some leniency/goodwill from the company, particularly given that it is a product that I only use 3/4 months of the year.
However, the response from customer service was to manipulate the fan to try to fix the problem (it didn't work) and a flat out denial of repair or replacement, just told that spare fan motors are available for purchase, not even a goodwill discount offered.
Questionable product quality and hard-line customer services certainly doesn't have me rushing to make another purchase.

Svar fra Duux UK | Designed for better air

Svar fra Duux UK | Designed for better air
I’m a bit of a fan addict
I’m a bit of a fan addict. There can’t be a model I haven’t tried. This is totally silent and excellent wind velocity. Perfect for all night. Five stars from me.

Svar fra Duux UK | Designed for better air
Certainly quiet and reasonably powerful…
The fan is fairly expensive compared with other similar sounding products. However it is certainly quiet and reasonably powerful, especially on it highest setting and I would buy again. It is also easy to move around.

Svar fra Duux UK | Designed for better air
Comfortable sleep at last!
Quick and efficient delivery. At last I can sleep with the fan on as it’s super quiet (my bedroom is like an oven when it’s hot!). Reasonably priced and just as good as the most expensive brand - would highly recommend.

Svar fra Duux UK | Designed for better air
Very quiet
Nice product, nicely packaged in recyclable materials. Fan is very quiet, we can't hear it at all on the low settings l, love this fan. As my wife said: why aren't all fans this quiet!

Svar fra Duux UK | Designed for better air
The product is excellent but the…
The product is excellent but the instructions for assembly were woeful. Tiny diagrams with no clear indication of where items should be installed.
Dodge managed to deliver to the wrong address ( two streets away) and I had to collect the heavy box myself.

Svar fra Duux UK | Designed for better air
Excellent product
Excellent product - probably the best and quietest fan I have ever bought yet it moves substantial volumes of air. Great service with next day free delivery

Svar fra Duux UK | Designed for better air

Svar fra Duux UK | Designed for better air
Great product for a good price
Great product for a good price, delivered quickly with no fuss or delivery charge.

Svar fra Duux UK | Designed for better air
Easy to erect and use
Easy to erect and use. Very quite for these hot nights in the bedroom excellent product.

Svar fra Duux UK | Designed for better air
Great experience
A very quick delivery on both fan items. The stand alone fan is amazingly quite at low speeds and quite at high, love the remote that came with both items. The desk top fan is quite at low speeds and slightly noisier at higher but has great all round circulation of air,I use this in the bedroom. A very good experience,delivery and solid made items.

Svar fra Duux UK | Designed for better air
It's ok
It's ok. It's a fan heater at top end price, does the job no better or less than cheaper fan heaters

Svar fra Duux UK | Designed for better air
Easy to use website
Easy to use website, full description of range.
Was looking to go to the next level with our next fan and pleased to say I’m glad we did it with Duux, excellent fan loads of settings with our model well worth the money

Svar fra Duux UK | Designed for better air
A fantastic piece of equipment
A fantastic piece of equipment.
Very quiet and very cooling.

Svar fra Duux UK | Designed for better air
Delivery was appalling
Delivery was appalling. Received text from DPD at 05:30 on Sunday morning stating my order would be with me by 22:00. Waited in all day, no delivery until Monday afternoon. Would have been happier without the very early morning text!

Svar fra Duux UK | Designed for better air
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