Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

High quality product that looks amazing in my bedroom and displays my watches whilst keeping them maintained. I went for the 8 watch winder and couldn’t be happy and can’t recommend this product enoug... Vis mer

Vurdert til 5 av 5 stjerner

The quality of the product is great and the customer service is excellent. Had a bit of worry regarding the foam and fitment and they helped solve my queries. Would definitely recommend. Got the 6... Vis mer

Vurdert til 5 av 5 stjerner

The product is very high quality and feels premium. Winder quiet and incases the watch perfectly. I had a package that arrived with the wrong item and customer service was very responsive to fix the p... Vis mer

Vurdert til 1 av 5 stjerner

I received a dukwin watch winder for Christmas 2025. Within 1 day the fingerprint and door latch stopped working. Both my wife and I reached out multiple time to exchange and were given the runaround.... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk for motetilbehør
  2. Elektronikkbutikk

Skrevet av virksomheten

Quality Interior | Elegant Exterior | Best Service Dukwin offers the high quality winders and best service for you in US and Europe. Visit our New Version fingerprint lock winder and get FREE shipping for all orders.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

264 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent customer service, great product

Excellent customer service, had a small issue and they replied to me in no time.
Shipping was fast, packaging excellent, prices combative

Regarding the item itself (watch winder) its excellent quality, very pretty, images doesn't give it justice

Overall excellent experience, highly recommend, definetly will use again

23. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

League of its own!

This product is in a league of its own! I have owned several watch winders through the years. I have never seen anything that compares to this beautiful machine. It’s a joy to come home to or to wake up and look at your beautiful display of watches. The date and times are always spot on. Just grab one of your watches and change it up every day. I love this product. Five stars plus.

1. juli 2025
Vurdert til 5 av 5 stjerner

Best Minimalist Watch Winder

Excellent watch winder !! The minimalist clean design makes its a great display in whatever area you place it. Love that you can position the non winding watches slightly upright so all 8 watches are visible. Silent motor and easy to set up. Quick delivery and great customer support

16. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not buy this Dukwin/Chinese junk

I purchased my watchwinder in October of 2023 and it stopped working in July of 2025. Didn't even last 2 years. Don't waste your money on this Chinese made piece of junk. Their customer service is not much better than their product. I contacted them about the problem with the watchwinder. After several days of communication they offered to ship parts from Hong Kong for $250.00 and they expected me to replace them myself. I was not willing to that without any guarantees that this would fix the issue. I kept pressing for a solution. Dukwin stated that they couldn't offer any discount because I purchased my watchwinder on e-Bay. It is a total lie. After I sent the copy of my credit card statement to them proving that I bought it directly from Dukwin they lowered shipping charges to $200.00. Again with me doing the work and no guarantees that this garbage made in China will last. Stay away from this company they are bunch liars and crooks.

3. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra dukwin.com

Thank you for sharing your feedback. We truly value every customer’s experience and want to clarify the details to ensure transparency.

First, we’d like to note that your purchase was made in October 2023, and our standard warranty period for this product is 1 year. By July 2025, when you reached out, the warranty had already expired. However, despite this, we were committed to assisting you—we offered to provide the necessary parts *free of charge* to help resolve the issue, which goes beyond our standard warranty policy.

Unfortunately, we understand that you have discarded the product, which prevents us from further evaluating or assisting with repairs.Additionally, the required parts were no longer in stock at our local warehouse, so we needed to source them from other locations. As a result, the shipping fee would need to be covered by the customer, a detail we communicated clearly.

We understand frustrations when a product doesn’t meet expectations, and we genuinely wanted to find a solution. However, resolving the issue would have required cooperation—such as keeping the product to identify exact parts or facilitating the repair process.

If you’re still willing to work with us to find a resolution, please feel free to reach out directly. We’re committed to doing our part to assist within the feasible scope. Thank you again for your feedback, as it helps us improve our services.

Vurdert til 5 av 5 stjerner

Beautiful box

Beautiful box. The spinning watch holders are easy to remove and slide watches on and off of. Very quiet compared to the our older watch winder.

20. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very good experience, high quality winder…

Very good experience and a really high quality product. Had a slight issue with a loose screw on one aspect (likely loosened in transit) but very well communicated with their service team and all resolved in less than a day.

Would wholeheartedly recommend both the winder and their customer service as I love mine.

24. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Haven’t had the item long but do far…

Haven’t had the item long but do far here’s my thoughts . You can hear it turning but it’s soft , the light is ambient not bright . I do wish when you opened the door the light got brighter . Also you have to manually turn the knob to stop rotation when you open door to select a watch . My other turner stops when door opens . Over all it holds 12 watches plus 6 on base that don’t turn . I got it on sale so it was worth the price I paid . Not ideal features but it’s working so that’s the main goal .

19. mai 2025
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Svar fra dukwin.com

Thank you for taking the time to leave us your review. Please contact our customer service team who will be happy to help you:support@dukwinwatchwinders.com

Vurdert til 5 av 5 stjerner

Watch winder

The directors and great team of dukin, have gone out of their way to help resolve my concerns and I'm greatful for the out going customer service, I reccomend dukwins watch winder to anyone looking for a luxurious look especially if you are wanting to up your watch game, to name brands like rolex, omega.

17. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I like the construction of this watch…

I like the construction of this watch winder box and its a beautiful piece of functional furniture. The settings were a bit difficult to see and learn, but I must say the company took the time to support me with information on the functionality of my new winder box. It's functioning very well! So far, it is working great!!

21. mai 2025
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Svar fra dukwin.com

Thank you for taking the time to leave us your review. Please contact our customer service team who will be happy to help you:support@dukwinwatchwinders.com

Vurdert til 1 av 5 stjerner

Finger weg!!

Finger weg!!! Nach ca 2 Wochen löste sich eine Schraube, kurz danach ging das Schloss nicht mehr zu bzw auf . Wir bekamen dann immer ein Link wo man sich ansehen kann wie man das reparieren kann. Geht's noch.....das Gerät war 14 Tage alt ... Nein wir wollten es zurück geben!!!! Wir kontaktieren den Händler erneut und jetzt sollten wir dann ein Video machen wo man sieht was kaputt ist, was wir natürlich taten. Der Händler könnte sich das Video nicht ansehen 🤦 wir sollten es jetzt auf einmal über WhatsApp schicken... Also kurz gemacht. Wir haben dann der Käuferschutz von PayPal eingeschaltet und haben jetzt endlich unser Geld zurück bekommen ( Zoll und Porto natürlich nicht).

2. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til dukwin.com

Svar fra dukwin.com

Thank you for taking the time to leave us your review. Please contact our customer service team who will be happy to help you:support@dukwinwatchwinders.com

Vurdert til 5 av 5 stjerner

I purchased a 9 position winder last…

I purchased a 9 position winder last year. Purchase went very well., A few weeks ago the remote control stopped work. I emailed customer service and they immediately responded with some things to try which did not work. Without hesitation they sent me a new remote and a cable that might be the problem, The new remote didn't work but i did not want to take the winder apart to install the cable. No problem they said. They sent me a UPS label to their repair center. I was going away and asked not to return until I got back. I emailed when i got back and within days I had my winder back and all repaired.

What I praise most is their responsiveness to my emails and requests.

5. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great product, excellent service

I ordered a 12 watch winder, but unfortunately there were stock issues. When I reached out to Dukwin the support was amazing. They offered an alternate model that had additional features at no extra cost.
It arrived in 2 days and was extremely well packaged.
The quality seems great and it’s been running perfectly for 2 weeks since it arrived. Very impressed and would recommend them to anyone looking for a good quality product at a reasonable price point.

4. mai 2025

Dette er Trustpilot

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