Ordered the above from Dry Verge and Roofline Direct. Very happy with the service provided, quick to dispatch goods. Good communication from business. Did’nt arrived on the day indicated by the cou... Vis mer
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Se hva andre synes
The website was easy to use and the range of products was more then enough for my requirements. Although my experience with dry verge and roofline dircet was brilliant, there couriers were not so grea... Vis mer
Ordered materials for 2 dry hips over Christmas when they were closed for the holidays. Order arrived promptly in the new year with one item missing. After a couple of emails and an apology the missin... Vis mer
I made an error when ordering which was spotted by Marc who then chased up to ensure I got what I really needed. Excellent customer service, quick delivery and saved me quite a bit of money as well... Vis mer
Informasjon om virksomheten
- Taktekkerbutikk
- også i
- Butikk med verktøystilbehør
- Byggevareforhandler
- Forhandler av isolasjonsmaterialer
- Gjør-det-selv-butikk
- Oppussingsforretning
Om Dry Verge And Roofline Direct
Skrevet av virksomheten
Specialists in Dry Verge and Roofing Materials
Dry Verge and Roofing Direct are proud stockists of industry leading suppliers such as Klober, SAMAC, European Plastics, Clear Amber and many more- meaning we only supply the best roofing materials. With convenient and competitively priced roofing products that meet customers needs & exceed expectations, you can trust us to deliver high quality service that supports you & your project, saving time and money.
First Class Customer Care
We pride ourselves on efficient, effective and personal customer service. With a specialist team contactable on a range of platforms and almost 24-7 we will support you and your project. We know that issues sometime occur, but believe it is how these are responded to and dealt with that really matters – we guarantee a quick, human and personal response-something that can be rare in the modern, online world!
About Dry Verge & Roofline Direct
We began in 2020 as a small, family run business in Kent and have since expanded into a leading online roofing merchant. As a specialist in dry fix, with an ever-growing product range and constantly evolving list of suppliers, we are sure to have what you need.
Our business constantly adapts to face current challenges and meet customer needs. With an understanding of the difficulties with high energy costs, the cost of living, the fast paced modern world and with a passion for high quality service, our team of experts will support your project.
With competitive prices, that we are constantly updating and comparing, as well as options for express delivery, we are sure to get quick and quality roofing products to your door: site or residential.
For all of our products in one place, have a look at our interactive brochure! With an ever-growing product list; if we do not have what you need on the website, we can contact suppliers and find what you require.
The Dry Verge and Roofline Direct team hope you enjoy our products as much as we enjoy offering them to you. If you need any further support, don’t hesitate to contact us.
We have a range of platforms to do this, offering an almost 24-7 customer service with our online chat service.
VISIT OUR WEBSITE
CONTACT US
Kontaktopplysninger
The Oast, ME19 6BJ, Kent, Storbritannia
- 01622 296228
- info@dryvergeandrooflinedirect.co.uk
- dryvergeandrooflinedirect.co.uk
4,6
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562 anmeldelser
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Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly recommended
I made an error when ordering which was spotted by Marc who then chased up to ensure I got what I really needed.
Excellent customer service, quick delivery and saved me quite a bit of money as well.
Highly recommended.
27. mai 2025
Anmeldelse skrevet uten oppfordring
Great service and arrived on time thank…
Great service and arrived on time thank you very much
8. juni 2025
From ordering to delivery very prompt…
From ordering to delivery very prompt ,could not be better,as for the goods one word excellent
21. mai 2025
A very good service and delivery was…
A very good service and delivery was very quick
Well done
21. mai 2025
Great service
19. mai 2025
Svar fra Dry Verge And Roofline Direct
Hi Chris,
Thanks for the great review! We're really glad you were happy with the service — always here if you need anything else.
Best regards,
Marc and the Dry Verge Team
Svar fra Dry Verge And Roofline Direct
Hi Mr Kilpatrick,
Thanks for your kind words! We’re pleased to hear the gear got to you quickly and everything was spot on. Appreciate you taking the time to leave a review.
Cheers,
Marc – Dry Verge & Roofline Direct
Roof supplies
Excellent service had what I needed at a good price delivery was fast so can get my job done perfect thanks.
13. mai 2025
Svar fra Dry Verge And Roofline Direct
Hi Steven,
Thanks for the great feedback! Glad we had what you needed and helped keep the job moving — always happy to support good roofers getting the job done.
All the best,
Marc
Svar fra Dry Verge And Roofline Direct
Hi Christine,
Thanks so much for the lovely review! We’re really pleased to hear you were happy with the service and delivery speed. If there's anything else we can help with in the future, don’t hesitate to get in touch.
Best regards,
Marc – Dry Verge & Roofline Direct
Great products
Great products, delivered on time with great updates on ETA.
Good price and fair delivery charges.
14. mai 2025
Svar fra Dry Verge And Roofline Direct
Hi Dave,
Thanks so much for the great review! We’re really pleased to hear everything arrived on time and you were happy with the updates and delivery charges. We work hard to keep things running smoothly, so it’s always great to hear it’s appreciated.
We look forward to helping you again soon!
—The Dry Verge & Roofline Direct Team
Svar fra Dry Verge And Roofline Direct
Thanks for the review — glad to hear you’re happy with the pricing! If there’s ever anything we can improve on or help with, don’t hesitate to reach out.
—The Dry Verge & Roofline Direct Team
Brilliant help and fast service
8. mai 2025
Svar fra Dry Verge And Roofline Direct
Thanks, Ross! Really appreciate the feedback — glad to hear the service was fast and helpful. Always here if you need anything else.
—The Dry Verge & Roofline Direct Team
Damaged by courier?
Dry verge packaged OK by vendor. Appears damaged by courier who admitted using a van that was too small. Deep scratches on visible face plus end broken off
Product does not have peel-off film
Vendor says replacement on its way
12. mai 2025
unfortunately we received our delivery…
unfortunately we received our delivery late and the delivery was also wrong. We ordered internal corners and received external. Due to our schedule we had to cut all the corners received and adapt them. Generally though the product is a great product and I would use the company again
8. mai 2025
Svar fra Dry Verge And Roofline Direct
Hi Tommy,
Thanks for your honest feedback, and we’re really sorry to hear about the delivery issues and incorrect items — that’s not the standard we aim for. We understand how frustrating that must have been, especially with your schedule.
We’re glad to hear you were still happy with the product and would use us again — we’d love the chance to make it right next time. Please feel free to get in touch directly if there’s anything we can do to follow up on this.
—The Dry Verge & Roofline Direct Team
Svar fra Dry Verge And Roofline Direct
Thanks so much for the kind words! We’re really pleased to hear you had an excellent experience and would use us again — that means a lot. We look forward to helping you on your next project!
—The Dry Verge & Roofline Direct Team
Delivered on time no hassle
8. mai 2025
Svar fra Dry Verge And Roofline Direct
Thanks, Craig! Great to hear everything arrived on time and without any hassle — that’s exactly what we aim for. Appreciate you taking the time to leave a review!
—The Dry Verge & Roofline Direct Team
Svar fra Dry Verge And Roofline Direct
Thanks so much for the feedback! Glad everything arrived quickly and well wrapped — we do our best to make sure your order turns up just as it should. Appreciate the review and hope to serve you again soon!
—The Dry Verge & Roofline Direct Team
Although the service over the phone good
Although the service over the phone was very efficient
The over priced parcel service they used are not only super slow but also liars
14. april 2025
Svar fra Dry Verge And Roofline Direct
Hi TC,
Thank you for your feedback. We’re glad to hear the service over the phone was efficient — we always aim to be as helpful as possible. We’re really sorry to hear about your experience with the delivery service. We understand how frustrating delays can be and are currently reviewing our courier options to ensure better reliability going forward.
We appreciate your honesty and hope to provide a smoother experience next time.
—The Dry Verge & Roofline Direct Team
Ordered was delivered to the wrong…
Ordered was delivered to the wrong address. People in the address refused the parcel. Which was only one street over. Courier then sent email saying delivered with photo on the photo you could see the right address clear as day. Still waiting for my parcel now. Phoned the dry verge company they told me they would get back to me in an hour still waiting now that was Thursday it’s now Monday. Package was needing for Wednesday
16. april 2025
Svar fra Dry Verge And Roofline Direct
Dear Adam,
Thank you for your review. We’re sorry to hear about the delivery issues you’ve encountered.
To clarify, you contacted us on Thursday morning, just before the Easter bank holiday weekend, during which our offices were closed on both Friday and Monday. Unfortunately, with such limited notice ahead of the long weekend, our ability to intervene was restricted.
Based on the courier’s tracking information, the parcel was scheduled for redelivery on Saturday. We’re sorry to hear that it did not arrive as expected.
We will be following up with the courier first thing Tuesday morning to resolve this as a priority and will keep you updated.
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