Ordered the above from Dry Verge and Roofline Direct. Very happy with the service provided, quick to dispatch goods. Good communication from business. Did’nt arrived on the day indicated by the cou... Vis mer
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Se hva andre synes
The website was easy to use and the range of products was more then enough for my requirements. Although my experience with dry verge and roofline dircet was brilliant, there couriers were not so grea... Vis mer
Ordered materials for 2 dry hips over Christmas when they were closed for the holidays. Order arrived promptly in the new year with one item missing. After a couple of emails and an apology the missin... Vis mer
I made an error when ordering which was spotted by Marc who then chased up to ensure I got what I really needed. Excellent customer service, quick delivery and saved me quite a bit of money as well... Vis mer
Informasjon om virksomheten
- Taktekkerbutikk
- også i
- Butikk med verktøystilbehør
- Byggevareforhandler
- Forhandler av isolasjonsmaterialer
- Gjør-det-selv-butikk
- Oppussingsforretning
Om Dry Verge And Roofline Direct
Skrevet av virksomheten
Specialists in Dry Verge and Roofing Materials
Dry Verge and Roofing Direct are proud stockists of industry leading suppliers such as Klober, SAMAC, European Plastics, Clear Amber and many more- meaning we only supply the best roofing materials. With convenient and competitively priced roofing products that meet customers needs & exceed expectations, you can trust us to deliver high quality service that supports you & your project, saving time and money.
First Class Customer Care
We pride ourselves on efficient, effective and personal customer service. With a specialist team contactable on a range of platforms and almost 24-7 we will support you and your project. We know that issues sometime occur, but believe it is how these are responded to and dealt with that really matters – we guarantee a quick, human and personal response-something that can be rare in the modern, online world!
About Dry Verge & Roofline Direct
We began in 2020 as a small, family run business in Kent and have since expanded into a leading online roofing merchant. As a specialist in dry fix, with an ever-growing product range and constantly evolving list of suppliers, we are sure to have what you need.
Our business constantly adapts to face current challenges and meet customer needs. With an understanding of the difficulties with high energy costs, the cost of living, the fast paced modern world and with a passion for high quality service, our team of experts will support your project.
With competitive prices, that we are constantly updating and comparing, as well as options for express delivery, we are sure to get quick and quality roofing products to your door: site or residential.
For all of our products in one place, have a look at our interactive brochure! With an ever-growing product list; if we do not have what you need on the website, we can contact suppliers and find what you require.
The Dry Verge and Roofline Direct team hope you enjoy our products as much as we enjoy offering them to you. If you need any further support, don’t hesitate to contact us.
We have a range of platforms to do this, offering an almost 24-7 customer service with our online chat service.
VISIT OUR WEBSITE
CONTACT US
Kontaktopplysninger
The Oast, ME19 6BJ, Kent, Storbritannia
- 01622 296228
- info@dryvergeandrooflinedirect.co.uk
- dryvergeandrooflinedirect.co.uk
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Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service and all…
Excellent customer service and all questions answered quickly.
13. januar 2026
Congratulations for new baby born 🎈.
Congratulations for new baby born 🎈.
The team was great and delivered as promised.
One of the best. Merry Christmas 🎄 and happy new year 🎊.
10. desember 2025
Porch Roof
Perfect product to finish off the edge of our porch roof and the company went above and beyond to ensure we received the goods!!
8. desember 2025
Professional,easy and quick…
Professional,easy and quick service.Delivered in scheduled time.Will shop here in the near future. Thanks
4. desember 2025
Very helpful staff
Very helpful staff, unfortunately my parcel arrived with item missing but I think this was down to a mess up at DHL, plus its Christmas time so they must have a high demand. Dry verge rectified the problem as soon as they could.
7. desember 2025
Wrong items, then right items arrived broken!
Sent me the wrong items. I contacted and they dispatched the correct items. Eventually the correct items arrived but in a box that had allowed them to get squashed and broken by the courier. I contacted them about the state of the items - no response.
I’ve since had a response, amazingly very shortly after this review went live. It seems now that their inability to package a pair of relatively delicate dry verge connectors well enough to survive transit is being pointed at the courier, not their inability to package goods well.
I’ve explained I was relying on the parts to sort the roof above my daughter’s bedroom.
It seems they feel I’ve been unreasonable in posting a negative review to here. Now resulting in them becoming somewhat rude and sarcastic in their response on here.
I had responded to an offer of a refund or yet another replacement - I’d told them I’d hoped superglue would sort the damage. I was trying to be nice so they didn’t have to refund or replace again, despite the experience so far. For me doing that, they got nasty and sarcastic in their latest edit to their response here. I’ve written back, expressing my disappointment at their behaviour, and have requested a refund now.
I trust future potential customers will make their own minds up. All I wanted was to fix my roof above my daughter’s bedroom. This is what I got.
4. desember 2025
Svar fra Dry Verge And Roofline Direct
Hi Chris,
I’m disappointed to read this edited review, as it still doesn’t reflect the full picture.
You asked where your items were, and I replied the very same evening — despite my baby being born on Tuesday morning at 7am. In that reply I confirmed the correct replacements had already been prioritised and resent, and I provided the DHL tracking number.
The second set arrived damaged due to compression on one side of the box, which is consistent with courier handling. We send thousands of these items using the same packaging without issue. I hadn’t replied to your message about the damage yet because we were still at the hospital with a newborn, but normally customers give us the opportunity to resolve courier damage before posting a negative review — which we always do.
For clarity, I have offered you both options:
• A refund for the connectors (as you mentioned you can superglue them), or
• Replacement connectors.
You have not confirmed which you want
At this stage, it feels more like a fuss for the sake of making a fuss. The original issue was corrected, you have the parts you needed, and you have been offered two solutions and contacted out of hours
I fully welcome reviews — good or bad — but at 8pm on a Friday evening, I will be spending time with my firstborn rather than debating a situation that has been offered a solution
Great suplliers, rubbish couriers
The website was easy to use and the range of products was more then enough for my requirements. Although my experience with dry verge and roofline dircet was brilliant, there couriers were not so great. I ordered on a sunday and was told it would arrive tuesday AM. Eventually it arrived on a friday, i had to delay window fitters and scaffolders in order to allow for this upsetting alot of people in the process. 5 stars for suppliers and no rating for the couriers
23. november 2025
It was delivered on time& a very…
It was delivered on time& a very competitive price compared to at her roofing suppliers
14. november 2025
Svar fra Dry Verge And Roofline Direct
Thank for the kind review
Hoping we can be of service in the near future
Svar fra Dry Verge And Roofline Direct
Thanks Rob
Hoping we can supply you in the near future
Svar fra Dry Verge And Roofline Direct
Hi there,
Thank you for the great feedback — really glad you had a good experience with us!
If you ever need anything else, we’re always here to help.
Good website order sent out promptly
Good website order sent out promptly. Dry verge arrived bent and broken in some places.
11. november 2025
Svar fra Dry Verge And Roofline Direct
Hi Dan,
Thank you for the feedback and I’m really sorry to hear that some of the dry verge arrived damaged.
I’ve checked our messages and I can’t see any record of this being reported to us — if we’d known, we would have sorted this for you straight away. We’re always happy to replace
items damaged in transit.
I stupidly made two orders when one…
I stupidly made two orders when one should have covered - they refunded one set of postage.
11. november 2025
Svar fra Dry Verge And Roofline Direct
Hi there,
Thank you for the feedback! No problem at all — glad we could get that extra postage refunded quickly for you.
If you ever need anything else or make any changes to an order, just drop us a message and we’ll always help.
Love the product not expensive easy to…
Love the product not expensive easy to use many thanks
11. november 2025
Svar fra Dry Verge And Roofline Direct
Hi John,
Thank you so much for the great review! Really glad to hear you love the product and found it easy to use — that’s exactly what we aim for.
Many thanks again, and if you need anything at all, we’re always here to help.
Happy with product and delivery 👍🏻
4. november 2025
Svar fra Dry Verge And Roofline Direct
Hi Mick,
Thanks for the great review! Really pleased to hear you’re happy with both the product and the delivery 👍🏻
If you need anything else, just give us a shout.
Fantastic product
Fantastic product, quick and easy to fit.
Fast delivery, but just a little confusion as all four boxes didn't get delivered on the same day.
4. november 2025
Svar fra Dry Verge And Roofline Direct
HI Mark,
Thank you for the great review! Really pleased to hear you found the product fantastic and easy to fit.
Apologies for the slight confusion with the delivery — sometimes multi-box orders get split by the courier and arrive on different days, but everything should always reach you. Glad it all arrived safely in the end.
If you need anything else, we’re always here to help.
Very fast delivery
27. oktober 2025
Svar fra Dry Verge And Roofline Direct
HI Chris,
Thank you for the review! Glad to hear your delivery arrived nice and fast.
If you need anything else at all, we’re always happy to help.
Svar fra Dry Verge And Roofline Direct
Hi Cara,
Thanks for the great review! Really glad to hear everything was easy to order and the delivery was nice and quick.
If you ever need anything else, we’re always here to help.
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