Sent 2 parcels that were bought on Vinted and both got lost. One of the buyers said they refused to give her the parcel, and the other said the package wasn’t there even though the tracking says deliv... Vis mer
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Avoid! Used drop2shop to collect a Vinted parcel, shop keeper had nothing delivered and the their support chat is the worst I’ve ever used! Took a whole day for someone to reply to 1 message and now i... Vis mer
Absolutely USELESS. Turn them off as an option on your Vinted account and save yourself the time and hassle. I had issues with 3 out of my 4 parcels, one is still missing. One buyer attempted to colle... Vis mer
Selected Drop2Shop on a Vinted order, however I never received a QR code to collect the package once it arrived. Thankfully the girl in the shop just asked for ID and gave it to me but I've heard this... Vis mer
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Went back to Spar
Went back to Spar, Montrose to pick up a parcel. It was missing. No surprise. It’s the 2 parcel to go missing in 2 weeks. The staff just shrug. I still haven’t got my money back for the missing parcel from 2 weeks ago. Avoid!!!!
Truly awful service
Truly awful service. I posted something through Vinted a month ago and it's since been lost but D2S claim it's at the collection point. So the buyer can't get it and I can't get paid.
Horrible
Sent 2 parcels that were bought on Vinted and both got lost. One of the buyers said they refused to give her the parcel, and the other said the package wasn’t there even though the tracking says delivered. They are both now supposedly getting returned to me. Everyone’s time and money is being wasted.
Avoid at all costs!
Avoid! Used drop2shop to collect a Vinted parcel, shop keeper had nothing delivered and the their support chat is the worst I’ve ever used! Took a whole day for someone to reply to 1 message and now it’s been 3 days since their “investigation” with the delivery driver. I’m out of money because it was technically “delivered” and i can’t prove otherwise on Vinted
Absolutely USELESS
Absolutely USELESS. Turn them off as an option on your Vinted account and save yourself the time and hassle. I had issues with 3 out of my 4 parcels, one is still missing. One buyer attempted to collect her parcel 5 times!! Shocking. Customer service are great at replies but they are just fobbing me off rather than helping find the missing parcel. Avoid and use An Post or DPD.
Never in my life time of shopping…
Never in my life time of shopping online have I ever witnessed a worse company got a package took absolutely forever to come with zero tracking updates then when it arrived in store I went to the store and they said they got rid of drop2shop weeks ago that they dont receive package and haven't in weeks that they dont even have the gun to scan to say it had arrived so obviously someone scaned it somewhere to say it had arrived? They have zero number to call just an email who is automated robot who you have to explain over and over the issue and never got resolution
scam
scam! Avoids at all costs! I dropped a vinted parcel and it was lost. I spoke to the manager of the shop where I left, and they told me that this is very common for this carrier, they never scan the items and just load to the van which ends to quite a lot of them being lost. They don’t give any type of receipt that you had left the parcel with them. I removed as option for delivery on. So if you’re a buyer, please buy with an post.
Never received QR code
Selected Drop2Shop on a Vinted order, however I never received a QR code to collect the package once it arrived. Thankfully the girl in the shop just asked for ID and gave it to me but I've heard this is a huge issue for people. Won't bother next time, will stick to An Post!!
Terrible service ....9 days and still…
Terrible service ....9 days and still no delivery !
Avoid Avoid
Sitting in shop after 4 days
Slow delivery
Slow delivery, loose parcels, zero customer service, parcels delivered to wrong destination. I have disabled this delivery option in Vinted.
Would give no stars if possible
Would give no stars if possible! Do not use drop to shop for vinted, your item goes missing! Posted a ghd and the tracking showed it delivered to the shop, buyer claimed they didnt have it, was given nothing but the run around from drop to shop, im sorry but a tracked package does not just disappear, someone either took it who works in the shop or they handed it out without scanning it, its possible people have friends or family working in these places that do this, or a dodgy shop owner has signed up so they can help themselves to youre stuff and then all you get told is oh its just missing!!!! Not good enough at all, and let's call it what it really is, THEFT!!!!!! Its absolutely disgusting, perfect set up for theft!!!!! Please remove it as an option save yourself the head ache of dealing with drop to shop staff who do nothing but delay the whole process claiming they are getting someone to look for it!!! And they all tell you different things and do nothing in the end, they blame vinted, im sorry but the parcel was physically sent through you, you responsible for it being stolen , which is 100 percent what has happend!!!!! And of course the tracking still has not changed from saying its at the shop, FRESH in SMITHFIELD, clearly they like to steal people's stuff, disgusting shop and disgusting courier service !!!!!!!!
Terrible, multiple parcels lost back to back
Terrible, lost two of my parcels posted within 24h of each other. When I contacted customer service I was told to liaise with the buyer of my Vinted items even though they have the customer email and phone number so it was unprofessional to ask me to do their work when I had no obligation after posting the item. First it was in store, then it was in the warehouse. It didn't seem like they actually knew the whereabouts of the parcel. I've turned off drop2shop as a courier option and I would advise everyone to do the same if you don't want your parcel to go missing and becoming an extra customer support employee.
Waiting over 4 weeks now.
Waiting over 4 weeks now.. package is lost.. avoid at all costs
Horrible service shop refused to use…
Horrible service shop refused to use their service my parcel was brought back to warehouse tracking not updated and customer service non existant. Would never use them again.
Terrible
Terrible! Stuck in some sorting facility for a week. Ordered things from Vinted. 3 parcels , Ireland to Ireland delivery. It has been 9 days now and still in sorting facility. Didn't move! Ridiculous! Avoid!!!!!!
Awful. Avoid if possible.
Awful! Avoid if possible. Had to use as part of paid return service to helly hansen. No change in status over 7 days. Called the return location (independent of drop2shop/coll8) and packages have not even been picked up in the past 2 weeks. Customer care chat is the slowest I've experienced, hours for a response. Theyve said it is in transit and that my tracking would update soon even though I know it hasnt even been picked up yet! Worried it will miss the return window. Never again, would prefer to pay for my return. Looking at other reviews now im really worried.
"It's due for delivery tomorrow"...
"It's due for delivery tomorrow" is the copy and paste response, followed by no delivery... Currently, the package has been in transit for almost 4 weeks, 18 business days.
Useless!
Useless!! I used drop2shop to return a large order to Next 4 weeks ago and it was delivered today, way past the return date. Thankfully Next issued evouchers but I really needed the refund to pay off my credit card. I will never use drop2shop again!!!
pathetic service
I used drop2shop.ie for return of items to Zara. A delivery that could have happened overnight. It took 13 days and a number of follow ups from me, to finally get the package delivered. Reading the reviews, it looks like I am one of the lucky ones. I'll never use this most unreliable & inefficient service again.
Not a good experience
Used this company recently and package sent on 14th May did not arrive at its destination until 4th June. The refund has still not been processed. Never again. would recommend A Post instead.
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