Drivevision Anmeldelser 140

TrustScore 4.5 av 5

4,4

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Se hva andre synes

Vurdert til 5 av 5 stjerner

The customer service was first rate! I had the start recording/stop recording issue pop up so purchased a new SD card as recommended by Drive Vision. The problem still existed and then the 12v power s... Vis mer

Vurdert til 5 av 5 stjerner

The product arrived very quickly, the product was easy to set up and use, Ive had other cameras previously constantly suffering dropouts etc. The drive vision camera has been fantastic for us. Id happ... Vis mer

Vurdert til 5 av 5 stjerner

I bought a front and rear set of cameras after watching the advertisement on Facebook and have to say the video quality is excellent. I hardwired the system and was very straightforward to do. Ended u... Vis mer

Vurdert til 4 av 5 stjerner

Cam was installed in the vehicle for less than 12 months before it began to randomly say Stop Recording . . . Start Recording, sometimes less than 2 minutes into the journey. All the lights stay on... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

140 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

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Vurdert til 5 av 5 stjerner

Great camera and easy to use

I am very happy with both my purchasing experience and with the equipment supplied by Drivevision.
Placement of online order was easy. Product arrived in good time and was easy to install.
I can easily view the video both through the APP or by taking the memory card from the camera and plugging it into my laptops card reader.
Love the camera and would recommend it to anyone

12. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Drivevision

Thanks so much, Ron! We’re thrilled to hear everything from ordering to installation went smoothly, and that you're loving the camera and its features. Really appreciate the recommendation and support!

Vurdert til 5 av 5 stjerner

Really great product and service

Have read some of these negative comments and can confirm that I had a great experience. It is a really good product. My new dashcam working very well. It's super clear and easy to use. FAQs on site answered every question I had. The business that hardwired this for me commented that it was great value having installed a lot of cameras. Quick delivery and professional company to deal with. Highly recommended.

30. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Drivevision

We really appreciate you taking the time to share your experience, Anne. It’s great to hear your installer was impressed too. Glad the FAQs helped and everything’s running smoothly. Thanks for the recommendation!

— The DriveVision Team

Vurdert til 4 av 5 stjerner

Great camera

Great camera, easy to install using the 12 volts connector. Once in, it boots up with the car's ignition; the app is a bit tricky, particularly finding the stored videos, but once mastered, with practice. everything is smooth.

8. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Drivevision (front only) 4K Dashcam

Although there was a delay (supply issues), my purchase arrived in good condition and as desribed. I had the camera hard-wired by my auto-electrician and as I have never owned a dashcam before was a little short of knowledge. Althought there is a user guide I found it very limited in information and I think it would be good to have a user manual that takes you through the start-up steps and what to expect once it's switched on.
The camera itself worked really well and switches back and forth from parking mode to driving mode with ease, letting you know when its on, off and on again. Quality footage and clear sound makes this camera a value for money purchase compared to more expensive brands on the market. It offers more than other cameras in a similar price band.
The compact design makes it easy to install on the windscreen and doesn't clutter up the view. It sits neatly just below the 'rear view mirror and sensor console' on my Triton.
I had no trouble connectiong to the Vidure App or adjusting the settings which seem to me, in the most, self expanalatory. Connecting from phone to camera was quick and easy as long as you switch off or are away from other wifi connections that can connect with your phone.
All in all a good solid and well made camera that can do what it's designed for.

7. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Drivevision

Thanks for the detailed feedback, Murray, really helpful for others reading too! We’re glad to hear you're enjoying the quality, performance, and ease of use. We’ve taken feedback like yours onboard and have since improved our setup guides. You can check out the updated step-by-step walkthrough (including a full video install guide) here:

👉 https://drivevision.com.au/pages/help-center?hcUrl=%2Fen-US%2Fhow-to-install-your-drivevision-4k-dash-cam-1163555

Appreciate your patience with the delay and your thoughtful review!

— The DriveVision Team

Vurdert til 5 av 5 stjerner

Great Value & Service

Web Site is to navigate, purchased a bundle with Front & Rear & Memory Card. Had issue with rear camera not working and customer service did awesome with support and couldn't fix issue sent a replacement straight away. Best part customer support was there step by step and followed up with new unit. Great Value & Service

4. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Drivetrain dash cam.

Ordered front and rear camera on Sunday and received goods on Thursday. Installed both and downloaded app and put card in,used cig lighter for power and worked straight away. Happy with purchase so far.

30. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What an amazingly brilliant camera.

What an amazingly brilliant camera.
Clear vision, easy to install and great phone app.
I've used a few dashcams in the past, however this camera is far superior.
Couldn't recommend this camera enough.
But it, you would be disappointed.

2. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy install and simple setup

Purchased front and rear cameras. Installed myself with the hard wire kit. Found the process easy and had no issues. Also found things easy to set up in the app. Early days but so far no issues at all.

1. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommend

Took a while for my order to arrive but was very pleased with this dash cam.
After a few months I had an issue with the cam shutting down after 15 minutes.
Contacted support and was pleasantly surprised with their willingness to assist me. They replaced the unit without any reluctance and I have now replaced the camera and am happy to see it’s working perfectly.
Yes I’d highly recommend the camera and the support drivevision provided

17. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Happy with product.

I did have to wait a lot long for Das Cam,s ( out of stock). When I send a Email asking where are my Das Cam,s . I received a Email straight back . Very happy with the product.

30. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to use website

Easy to use website, their customer service replied very promptly to my questions. Items were sent very quickly and received on time was promised.

Would recommend Drivevision to anyone looking for a dashcam system

15. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No acknowledgement of complaint

When I ordered the dashcam I paid for express shipping, which is noted on the website to be within 1-3 days (note, nowhere does it say business days) so I expected the package would arrive by at least day 4. Day 4 came and went and I had not even received a tracking number, much less the actual product. I went through their "Contact Us" section and advised that it was pat the 3 day mark and no product had arrived. I received no response. By day 6, I lodged a complaint and requested that they refund my express shipping. By day 7 I had a tracking number, and the product has since been delivered. However, there has been no acknowledgement of either of my contact attempts, or of my refund request. I would say I'm disappointed in the customer service, but there has to have been some customer service to be disappointed in it.

21. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Money Grab Service

Delayed shipping. Emailed them and was told they were awaiting new stock to come in. Finally got my products many weeks later. The postage box was opened and resealed with yellow duct tape. The plastic wrap around the product was cut out in the back. The camera itself was damaged. Appeared to have been pried open with a screwdriver. Countless attempts to go through customer support with no answer. I genuinely suspect I receceived a priory returned product that was resealed and sent to me or that it was used to put drugs in to smuggle. Regardless, don't give these guys your money. They're scammers.

12. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stay away

Like all the others I had a similar experience.
Poor communication and customer service, lied about the refund and because I've been too pushy now they do not reply any more.
I think all the positive reviews are fake, and they've paid for comparative studies on the different websites

22. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Drivevision

Hi there,

We’re really sorry to hear about your experience and would like the opportunity to look into this further for you. We take all refund and return requests seriously and have a dedicated returns portal in place to make the process easy and transparent for all customers.

We do not ignore customers or refuse refunds, if there’s ever an issue, we’re here to help resolve it. Please reach out to us directly at contact@drivevision.com.au or via our contact page: https://drivevision.com.au/pages/contact and include your order number so we can assist you promptly.

As for our reviews, the most accurate place to view real customer feedback, including photos, videos, and dash cam footage, is directly on our website here: https://drivevision.com.au/products/drivevision-dash-cam. We send automated requests for reviews after purchase, and never pay for or filter them.

Unfortunately, platforms like Trustpilot often become an outlet for negative feedback, and since we don’t actively ask customers to leave reviews there, the overall rating doesn’t reflect the vast majority of our happy customers.

We hope you’ll give us the chance to make things right, we’re always here to help.

Best regards,
The DriveVision Team

Vurdert til 1 av 5 stjerner

Poor communication

Poor communication, said they would refund a unit that keep saying start recording stop recording repeatedly. Went ghost and I just can’t be bothered, I’ll throw it in the bin and move on.

4. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Drivevision

Hi Dean,

Thanks for bringing this to our attention. I'm really sorry for the communication issues you experienced. We did receive your initial unit, sent out a replacement, and have now processed a full refund for you. I completely understand the frustration caused and apologise for any inconvenience.

We've reached out privately as well, but please know we're here if there's anything more we can do to help. Thanks for your patience and understanding.

Best regards,
The DriveVision Team

Vurdert til 1 av 5 stjerner

Poor communication

Poor communication, product not in stock, possible scam. Positive reviews seem to be from staff and they don’t respond to request for refund. Responded to their email immediately so they definitely received it. Stay away!

10. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Drivevision

Hi Adam,

We're genuinely sorry to read your feedback and understand your frustration regarding the order process.

To clarify publicly, when your order was placed on April 4th, we had a clearly displayed pre-order notice under the 'Add to Cart' button indicating the product was temporarily out of stock, with an expected wait of 1-2 weeks. We sincerely apologise if this wasn't as clear as it should have been.

Regarding your concern about our returns or warranty processes, we responded promptly, within 24 hours, to most of your communications, both before and after your public review was posted. Your refund request was actioned immediately upon your final confirmation on April 13th.

We always strive to provide timely and transparent communication, and although it's disappointing this didn't meet your expectations, we hope our swift response and refund action demonstrate our genuine commitment to customer satisfaction.

We've also reached out to you directly via phone and email to resolve this further and ensure your concerns are fully addressed. If there's anything else we can do for you, please don't hesitate to let us know.

Best regards,
The DriveVision Team

Vurdert til 1 av 5 stjerner

Terrible service

Terrible service.
Online order placed. 11 days later. Order still not processed, no date when it will be shipped and they charge for express shipping.

22. mars 2025
Anmeldelse skrevet uten oppfordring

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