Love our omnifizz however not loving the C02 exchange. We returned 4 cylinders which were received by Drinkmate on the 14th September, proof provided by Yodel and we are still waiting for our voucher... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I love the machine, it’s perfect, allows me to make whatever drink I want and fizz it rather than than just having water as the only option to fizz and no electricity needed, it’s brilliant
I decided to try a Drinkmate machine after a friend recommended it. The online shopping was easy and quick. The delivery time was short. The product is one of the best things I have bought. It saves l... Vis mer
A company is only as good as how it responds when something goes wrong—and Drinks Mate absolutely delivered. I had an issue with my order, and their customer service was excellent from start to finish... Vis mer
Informasjon om virksomheten
- Drikkevaredistributør
- også i
- Brusleverandør
- Brusutsalg
- Leverandør av flaskevann
- Leverandør av mat og drikke til catering
Skrevet av virksomheten
At Drinkmate UK, we’re all about putting the fizz back into your drinks - literally. Whether it’s water, juice, wine, or even cocktails, our Drinkmate OmniFizz lets you carbonate just about anything, right at home. It’s easy to use, totally mess-free, and doesn’t even need electricity. Just fizz, sip, and enjoy. We’re proud to offer a more fun and flexible way to enjoy sparkling drinks without being locked into sugary sodas or boring flavours. Plus, with our CO2 Exchange Program, you can swap your empty cylinders for fresh ones and help reduce waste while saving a bit of money too. Based in the UK and backed by a global brand, we’re here to make your drink game a whole lot more exciting, one fizzy glass at a time. Whether you're a sparkling water lover or just want to experiment with new bubbly creations, we’ve got you covered.
Kontaktopplysninger
Storbritannia
- contact@drinkmate.uk
- drinkmate.uk
3,7
Middels
89 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No customer service response
No customer service response.
Website processed an order without me clicking confirm.
Phone number on website doesn’t work.
Sodastream is better
20. november 2023
Anmeldelse skrevet uten oppfordring
Things went wrong. Drinkmate customer service made things right.
I put a lot of value in companies that deal properly when things go wrong. Drinkmate were very good to me when that time came.
I have a Drinkmate OmniFizz. I ordered some extra bottles. The expiry date was within a year of purchase (expiring much sooner than the bottle that actually came with the OmniFizz), which was annoying to say the least.
I emailed to complain and ask for resolution. Without going into specifics, they customer service was fast and extremely helpful. In the end, I didn't get the resolution I was after (bottles that have a much better expiry date) but they did give a very good alternative solution so I was very happy with them overall.
Not many companies I've dealt with have been so easy to deal with so thanks to whomever at Drinkmate helped me out.
1. mai 2023
Anmeldelse skrevet uten oppfordring
Slow CO2 exchange service.
I keep 5 CO2 bottles so that I always have one full one when I’m exchanging 4 empties. However this latest time I returned bottles it took 5 days to be issued the return coupon (which I had to chase them for) and the order processing and shipping now takes another 6 days.
I think they need to change the way this services works to reduce replacement time.
Addendum: The CO2 was delivered in 4 days (including the weekend), and not as per DHLs shipping notification.
I still feel that there is room for improvement on the CO2 exchange system so that reorders can be processed with returns.
8. august 2022
Anmeldelse skrevet uten oppfordring
Prices are different and more expensive in the EU
I like the product but it sells for 79 UK pounds. In ireland where I was based it cost nearly 120 euro, and where I ended up buying it was 89 dollars.
It is a better mousetrap, but until they streamline their prices, and stop playing the FX game, people will go to sodastream which is cheaper.
2. april 2022
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.