DHS | Dream Home Store Anmeldelser 

3 151
•
TrustScore 5 av 5

4,8

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Se hva andre synes

Vurdert til 4 av 5 stjerner

The furniture is affordable and has a nice look. Great for our son's current needs. I am giving 4 stars because we have furniture from other companies that are sturdier but more expensive of course.... Vis mer

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Vurdert til 5 av 5 stjerner

Absolutely in love with my new bed . Amazing quality , really surprised as the price very low . Delivered in time , Just 2 days after order . Amazing driver ( Ignas V ), keept updated all the time. Be... Vis mer

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Vurdert til 5 av 5 stjerner

Great products. The beds i ordered for my children were perfect, not too hard to assemble, First time ordering from this site and I've ordered more, the delivery service was great, they kept me in the... Vis mer

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Vurdert til 5 av 5 stjerner

Sivra was very polite and accommodating. Very professional and we had multiple messages of expected time of arrival. Made us aware that they were half an hour away. Fantastic service and put the del... Vis mer

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Informasjon om virksomheten

  1. Møbelbutikk
  2. også i
  3. Barnemøbelbutikk
  4. Butikk for hagemøbler
  5. Butikk med stuemøbler
  6. Møbelprodusent
  7. Soveromsmøbler

Skrevet av virksomheten

Welcome to Dream Home Store – your ultimate destination for premium Furniture and Lighting. We’re committed to offering you the perfect blend of quality, durability, and affordability to transform your home effortlessly. Why Shop with Dream Home Store? ✔ Superior Quality – Enjoy premium furniture backed by a 30-day money-back guarantee and a 1-year warranty—no conditions attached! ✔ Fast & Free Delivery – Get your order delivered the next day across the UK (delivery times may vary for heavier items). ✔ Flexible Payment Options – Shop with confidence using secure payment methods, including Buy Now, Pay Later. ✔ Guaranteed Satisfaction – We prioritise your happiness with dedicated customer support from 8 AM to 5 PM, Monday to Saturday. Upgrade your home with style and ease – Shop Now!


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 98 % av de negative anmeldelsene sine

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4,8

Alle anmeldelser

(3 151)

1 892 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service, delivered on time will be ordering again from This site.

Delivery - most people deliver to the wrong address and just leave it there, but our driver Stass made a point of contacting me and getting it to my front door. Best delivery service we have received since living here

7. oktober 2026
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Svar fra DHS | Dream Home Store

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that your order was delivered on time and that you had such a brilliant experience with us.

It’s especially wonderful to hear that Stass took the time to contact you and make sure your delivery reached your front door safely, rather than simply leaving it elsewhere. 🌟 We’ll be sure to pass your kind words on to Stass!

Thank you for your recommendation and for choosing Dream Home Store. We look forward to serving you again! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Stass was very kind and helpful.

My delivery driver Stass was very lovely and helpful. He kept me up to date of the time of arrival and even carried my delivery into my house as was too heavy for me to lift. Would recommend. Thank you

7. oktober 2026
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Svar fra DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that Stass was so helpful and kept you updated throughout the delivery.

It’s wonderful to know that he went the extra mile by helping carry your delivery into your home. 🌟 We’ll be sure to pass your kind words on to Stass!

Thank you for recommending Dream Home Store and for choosing us! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Great experience from placing the order…

Great experience from placing the order to the delivery, delivered on the selected day, and the delivery driver Stass was friendly and very professional. I would recommend ⭐️⭐️⭐️⭐️⭐️

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

Thank you so much for your fantastic 5-star feedback! ⭐️⭐️⭐️⭐️⭐️ We’re delighted to hear that you had a great experience from placing your order through to delivery.

It’s wonderful to know that your order arrived on your selected day and that Stass was friendly and professional. 😊 We’ll be sure to pass your kind words on to him!

Thank you for recommending Dream Home Store and for choosing us! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Shiva, great service

Shiva delivered my parcel, lovely man. Great service

7. oktober 2026
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Svar fra DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that Shiva delivered your parcel and provided such great service.

It’s wonderful to know that you found him so pleasant and friendly. 🌟 We’ll be sure to pass your kind words on to Shiva!

Thank you for choosing Dream Home Store! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Fast delivery service and good quality…

Fast delivery service and good quality wardrobes. I would like to thank Mareks for the great delivery.

28. september 2026
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Svar fra DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with the quality of your wardrobes and that you received such a fast delivery service.

It’s fantastic to know that Mareks provided a great delivery experience. 🌟 We’ll be sure to pass your kind words on to him!

Thank you for choosing Dream Home Store! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Shivva was a fantastic delivery man and…

Shivva was a fantastic delivery man and helped and was polite and hardworking

7. oktober 2026
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Svar fra DHS | Dream Home Store

Dear Customer,

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that Shiva provided such a fantastic delivery service and was helpful, polite, and hardworking.

We’ll be sure to pass your kind words on to Shiva! 🌟 We truly appreciate your support and kind words.

Thank you for choosing Dream Home Store! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Excellent delivery service

Excellent delivery service. Shiva was very friendly and polite, delivered my parcel safely and brought it right to my door. Very pleasant experience and great communication. Thank you very much, Shiva! - Agnieszka

7. oktober 2026
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Svar fra DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you had such a pleasant delivery experience and that Shiva was friendly, polite, and communicated so well throughout.

It’s fantastic to know that he delivered your parcel safely and brought it right to your door. 🌟 We’ll be sure to pass your kind words on to Shiva!

Thank you for choosing Dream Home Store! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Tracking was spot on called ahead…

Tracking was spot on called ahead delivered to where it was required Shiva was spot on
Thanks

7. oktober 2026
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Svar fra DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that the tracking was spot on and that Shiva kept you informed before delivery.

It’s great to know that he delivered your order exactly where it was required and provided such excellent service. 🌟 We’ll be sure to pass your kind words on to Shiva!

Thank you for choosing Dream Home Store! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 1 av 5 stjerner

This is a long one as iv been in a…

This is a long one as iv been in a battle with this store for three weeks.I bought bunk beds and a mattress for my kids and was happy but then everything went downhill.The first thing was the delivery driver said I had given the wrong address (who dose that)but infact he just couldn't find me.They then asked if I had another address to deliver to so I gave my friends address and had to go back and forth with them in the car as the boxes are big.So i started building the beds and got nearly to the end and there was bolts missing to complete the build.On top of this they sent a single mattress instead of the double I paid for so I contacted them and got alot of bad attitude,they told me the mattress is a double im mistaken but it did not fit the bed so that was the first battle and they just would not listen to me.They then said replacement bolts had been sent out and id receive them in 48 hours but no bolts came so I requested they just come and collect the beds for a refund.They did say they would collect them but had conditions,I had to pack the beds in the exact state they arrived and send photos to prove to them I had put every peace exactly as it arrived in the box before they would send a courier to collect the item.Its impossible to get every peice exactly as it came in the box but I said id make sure they were packed well.They said no it must be how we say or we won't send a courier (they know this isn't possible)so I had to go to my credit card company for a dispute which could take months!Im now sitting with incomplete beds that my children can't sleep in as bolts are missing and no money to purchase more as I had saved up for these.I also have a bunch of very rude and unprofessional wattsapp messages were I was telling them my children are distressed sleeping on a mattress because of this to which I got a thumbs up emoji 👍 as a reply and replys 4 and 5 days later so yes 3 weeks in and still no resolution just a bunch of cheek from the company so dont do it to yourself.
Think twice and go somewhere else dont be tempted by the price its not worth it!!!

Update in regards to the reply iv received,no attempt has been made to contact me all I have it very cheeky replies to wattsapp messages with thumb up emojis and similar things ......

18. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

Dear Customer,

We sincerely apologise for the disappointing experience you have had with your order and for the frustration and inconvenience this situation has caused you and your children.

We have made several attempts to contact you to obtain your order details so that we can investigate the matter and work towards a resolution. Unfortunately, we have been unable to locate your order information, and we have not received a response to our previous requests.

We genuinely want to look into your concerns and assist you further. Could you please provide your order number and the email address used to place the order? Once we have these details, we will be able to investigate the matter and review the available options to help resolve this for you.

We are sorry again for the inconvenience caused and appreciate the opportunity to look into your concerns.

Kind regards,
Customer Service Team

Vurdert til 5 av 5 stjerner

Fast delivery very poor aftercare …

I ordered a shoe cabinet which arrived on time , however I have emailed and tried to call customer service as some parts are missing and unable to complete the assembly,

Failed to respond to emails and phone number unable to get through

Having left a negative review they reached out to and delivered the missing parts

6. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

We are pleased to hear that you have updated your feedback. We are glad that the missing parts have been delivered and that the issue has been resolved. Your satisfaction is important to us, and we sincerely appreciate your patience and understanding.

Kind regards,

Vurdert til 5 av 5 stjerner

Ordered on Friday evening came Monday…

Ordered on Friday evening came Monday pm, delivery guy Stass great kept me in the loop at all times regarding delivery status .could do with more delivery drivers like Stass all in all great service start to finish

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that your order arrived so quickly and that you were happy with the service from start to finish.

It’s wonderful to know that Stass kept you fully updated throughout the delivery and provided such great service. 🌟 We’ll be sure to pass your kind words on to him!

Thank you for choosing Dream Home Store! We truly appreciate your support. 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

The delivery was swift and Shiva was…

The delivery was swift and Shiva was really amazing at his job. Thank you for your services

6. oktober 2026
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Svar fra DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that your delivery was swift and that Shiva provided such an amazing service.

We’ll be sure to pass your kind words on to Shiva! 🌟 Thank you for choosing Dream Home Store and for your kind support.

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Brilliant service and deliver driver…

Brilliant service and deliver driver Shiva was very helpful wish they were all like him and your delivery services thank you

6. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you received brilliant service and that Shiva was so helpful during your delivery.

We’ll be sure to pass your kind words on to Shiva! 🌟 It’s fantastic to know that he made such a positive impression and that you were happy with our delivery service.

Thank you for choosing Dream Home Store! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Great customer service

Although DHL were idiots when it came to the delivery DHS dealt with the issue brilliantly with lots of quick feedback until it was resolved.
The box I bought is of excellent quality for the price. I will definitely use them again on the future.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

Thank you so much for your honest and wonderful feedback! 😊 We’re sorry to hear about the issues you experienced with DHL, but we’re delighted that our team was able to step in, keep you updated, and resolve everything quickly.

We’re also pleased to hear that you’re happy with the excellent quality of your purchase for the price. 🌟 Your kind words and decision to order from us again mean a lot to us!

Thank you for choosing Dream Home Store! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Excellent delivery service

Excellent delivery service - driver Eduards Nesterovs was very helpful!

5. oktober 2026
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Svar fra DHS | Dream Home Store

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you received an excellent delivery service and that Eduards Nesterovs was so helpful. 🌟

We’ll be sure to pass your kind words on to Eduards! Thank you for choosing Dream Home Store and for your support. 💫

Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Helpful driver

I’ve purchased a lovely wardrobe for my daughter’s room and delivery driver Eduards Nesterovs was really helpful and polite.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you’re happy with the wardrobe for your daughter’s room.

It’s wonderful to know that Eduards Nesterovs was so helpful and polite during the delivery. 🌟 We’ll be sure to pass your kind words on to him!

Thank you for choosing Dream Home Store! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 4 av 5 stjerner

Bought a budget double wardrobe from…

Bought a budget double wardrobe from DHS. Our chosen delivery date was honoured. Items were extremely well packaged. Tracking app was excellent. Easy assembly with clear instructions.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

Dear Customer,

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that you’re happy with your double wardrobe and that your chosen delivery date was honoured.

It’s great to know that you appreciated the secure packaging, excellent tracking service, and clear assembly instructions. 🌟 We’re so pleased everything went smoothly from delivery to assembly!

Thank you for choosing Dream Home Store and for your support! 💫

Warmest regards,
The DHS Team 💫

Vurdert til 1 av 5 stjerner

Called today 05/10/2026 at 8.47am three…

Called today 05/10/2026 at 8.47am three times and still spoke to the same person, said her name was patricia. I needed help placing a order with a discount code ai was kindly emailed from the company. Firstly a really bad language barrier when i spoke with adviser, then when I asked to speak to someone else as she wasnt trying to help nor listen she said no managers were able to assist. She explained that i should sent the email i recieved to the sales email address and they will call me. I asked how if she did not even bother to take a number name email address or nothing so i said this to her and she said she has my number on screen. She hung up the phone. I called again spoke with her again she knew who i was hung up again. I explained all calls are recorded and i was not rude nor difficult i would like to make a complaint. I will be taking my. Custom somewhere else but first would like to complaint about her conduct. Ir you simply do not understand your customers here within the uk its common practice to get someone who can help within your department, not hang up on customers. Rude staff member.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

We sincerely apologise for the experience and any frustration caused during your calls with our team. We understand you were enquiring about a discount code; however, we have confirmed that no order had been placed by you at that stage, which is why no order details were requested and the conversation was handled accordingly.

The discount code you were enquiring about was available for a limited period, as stated in the promotional email you received. The same information was shared by our colleague, who also offered you a currently available discount code.

If there is anything else regarding this matter that you feel we should be aware of, please contact us at sales@dreamhomestore.co.uk so we can review it further.

Warmest regards,
The DHS Team

Vurdert til 5 av 5 stjerner

Bed is lovely comes with everything you…

Bed is lovely comes with everything you need to build it would definitely recommend and Arthur was lovely

5. oktober 2026
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Svar fra DHS | Dream Home Store

Dear Customer,
Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you’re happy with your new bed and found that everything you needed for assembly was included.
It’s wonderful to know that Arthur was lovely and made your delivery experience even better! 🌟 We’ll be sure to pass your kind words on to him.
Thank you for recommending Dream Home Store and for choosing us! 🛏️💫
Warmest regards,
The DHS Team 💫

Vurdert til 5 av 5 stjerner

Delivery brillaint driver polite helpful

Delivery brillaint driver polite helpful

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DHS | Dream Home Store

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you were happy with the delivery and found our driver polite and helpful. 🌟
We truly appreciate your kind words and support!
Thank you for choosing Dream Home Store! 💫
Warmest regards,
The DHS Team 💫

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