The casino itself has such a cool minimalist design and modern feel. You will find hundreds of your favourite games for casino lovers as well as betting functionality for the sporty folk. One thin... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This has to be one of the best sites to bet on. Drew (staff member) was very helpful on numerous occasions, the only down side they are a bit skiney on the prices and a bit shaky if you want a mediu... Vis mer
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Just signed up to this site and deposited £200. Placed a bet, then my account got suspended!! Can’t access live chat due to not being able to log in.. no reply from my email as of yet also. Seems... Vis mer
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Owain was 5 star absolutely the best person in the company helped me a lot, other chat members especially drew was so unqualified didn’t understand any queries and didn’t help at all. They even stoppe... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.
Kontaktopplysninger
Alexandra Gate Business Centre Ltd, 2 Alexandra Gate, Ffordd Pengam, CF24 2SA, Cardiff, Storbritannia
- customerservice@dragonbet.co.uk
- dragonbet.co.uk
3,7
Middels
532 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Just joined been great so far and great…
Just joined been great so far and great customer support from Anthony which is rare on betting sites nowadays.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Thomas, as a family business it's a really important measure for us. Good luck with the site
Easy to use site and quick withdrawal
Easy to use site and quick withdrawal.
I had issues with accessing some games but after talking to Anthony he sorted it out quickly for me.
I don’t play big stakes but happy with the website.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Julie,
Really pleased to hear the issues were sorted. Good luck with the site and if you ever encounter a problem again be sure to jump on the live chat.
First time emailing DragonBet and…
First time emailing DragonBet and thanks to Duncan everything went really well Thankyou duncan
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
That's great Anne, really pleased to hear Duncan was able to help. Feel free to get in touch whenever.
Good luck and thanks for your custom
Spoke with customer support agent…
Spoke with customer support agent Duncan regarding a bet that was settled incorrectly. The replies were instant via email and the issue was resolved within 5 minutes. Thanks again Duncan
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Steski, first of all apologies about the incorrect settlement but I'm glad it got sorted. Thanks for being a customer of ours
Quick to help answer my question
Quick to help answer my question. Duncan J was great. Nice to use a bookie that feels like they care about the punter
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Tara, we genuinely do. Appreciate the support and the review
10out of 10 best gambling site ive…
10out of 10 best gambling site ive played on in years. I won and cashed out £1000 before I even made a deposit and it was instant and I couldn't of spoke to 2 better guys than Duncan and drew
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Wayne, really pleased that the team are reflecting what we as a company set out to be. Best of luck going forward and well done on the win
Great site good slots
Great site good slots and best customer service from duncan and drew
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Claire, thanks for using us and thanks for the kind words
Very quick response
I received very quick responses from Duncan, when using the live help chat feature
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Mo, we're going to have to give Duncan a pay rise with all the praise he's been getting on here!
Thanks for using the site and best of luck
The best casino
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Sarys, don't know if we're the best but we're certainly trying to be
There are lots of markets and also…
There are lots of markets and also quick payouts and the service team available on live chat are always helpful.
Lots of options in casino that I’ve had big wins on
Always seem fair on payout ratio
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Chris, glad to hear we're hitting the mark and you've been paid quickly. We're all about fairness and genuinely pleased you've landed a few wins
Amazing casino I absolutely love it…
Amazing casino I absolutely love it good customer support with lots of choice to choose from
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Hi Brittany,
Thank you very much for the fantastic review.
We’re delighted to hear that you’re enjoying the casino and the games available, and it’s great to know you’ve also had a positive experience with the customer support team.
Providing a friendly service alongside a strong selection of games is something we place a huge importance on, so feedback like this is greatly appreciated by the whole team.
Thanks again for your custom and support of DragonBet.
Live support chat agent Duncan Jones…
Live support chat agent Duncan Jones was vey helpful and resolved my issue very quickly
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks WB - we place a huge emphasis on customer service and we're really glad that Duncan is able to reflect that in his service
Great customer service
Great customer service, Duncan was very helpful and responded fast. Thanks
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks C A best of luck with the site and we'll make sure Duncan get a pat on the back
I highly recommend Dragon bet they are brilliant and Duncan on live chat is great his customer service skills are second to none
I highly recommend Dragon bet they are a five star betting company. Very easy to use site they offer good odds as fast withdrawals. Their customer service is quick and Duncan who I seem to get most times is very very professional he will help you in a timely manner and his manners are first class. I’ve been betting for over 25 years mostly with the so called big firms but I now bet with Dragon bet. I couldn’t recommend them anymore.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Hi Harry,
Thank you very much for such a lovely review and for your recommendation of DragonBet.
It’s really heartening to hear that you’ve chosen to place your trust in us over the larger firms. Feedback like that genuinely means a great deal to an independent, family-run bookmaker like ourselves.
We’re delighted that you’ve been enjoying the site, and it’s also wonderful to hear such high praise for Duncan. We’ll make sure your comments are passed on to him directly — he’ll be extremely pleased to read them.
Providing professional, personal and timely support is something we place huge importance on, so hearing that his customer service “is second to none” is greatly appreciated.
Thanks again for your custom, support and kind words. It really means a lot to the whole team at DragonBet.
Owain was an amazing customer support…
Owain was an amazing customer support employee to talk to. So efficient and a nice person to talk to with a great customer service attitude. Hopefully he gets recognition for this xx thanks Owain x
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
You're not the first person to tell us that, we'll pass on the praise. Thanks for the review and good luck with the site
Duncan was super helpful
Duncan was super helpful. Site is decent. Would recommend
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers John, we're really glad to hear that, Good luck and make sure to jump on the chat if you face any issues
🤬🤬🤬 biggest shambles on the market pure…
🤬🤬🤬 biggest shambles on the market pure money pit when you finally get a bounce it’s pays you next to nothing every body now’s gambling has its ups and downs but this site just takes and takes do not put a penny into this site
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Hi Mr Lopez,
We’re sorry to hear that your experience with the site has left you feeling this disappointed.
That said, we would like to reassure you that all games available on DragonBet are provided by licensed third-party suppliers and operate using independently tested random number generators in accordance with strict regulatory standards. Neither ourselves nor our staff have any ability to influence or alter game outcomes or payouts.
Casino gameplay can naturally involve periods of both wins and losses, and some games are designed with higher volatility, meaning returns may be less frequent but potentially larger when they do occur. We fully appreciate that this can still be frustrating from a customer perspective, especially when the experience feels one-sided.
We are sorry the site did not meet your expectations and appreciate you taking the time to leave feedback. If you would like us to review any specific concerns relating to your account or gameplay, please feel free to contact the customer service team via live chat or email.
Outstanding service
Duncan was very helpful in sorting my query, extremely professional and really friendly. Credit to the company to have employees like him. Thanks again Duncan 😁👍
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
He really is, we'll be sure to let him know about the positive feedback
Duncan was very helpful and friendly
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Andy, good luck with the site
class customer service experience from…
class customer service experience from owain
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks JK we're really proud of our customer service team and the service they deliver. We'll pass on the message
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