The casino itself has such a cool minimalist design and modern feel. You will find hundreds of your favourite games for casino lovers as well as betting functionality for the sporty folk. One thin... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This has to be one of the best sites to bet on. Drew (staff member) was very helpful on numerous occasions, the only down side they are a bit skiney on the prices and a bit shaky if you want a mediu... Vis mer
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Just signed up to this site and deposited £200. Placed a bet, then my account got suspended!! Can’t access live chat due to not being able to log in.. no reply from my email as of yet also. Seems... Vis mer
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Owain was 5 star absolutely the best person in the company helped me a lot, other chat members especially drew was so unqualified didn’t understand any queries and didn’t help at all. They even stoppe... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.
Kontaktopplysninger
Alexandra Gate Business Centre Ltd, 2 Alexandra Gate, Ffordd Pengam, CF24 2SA, Cardiff, Storbritannia
- customerservice@dragonbet.co.uk
- dragonbet.co.uk
3,7
Middels
532 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Owain made my process easy for…
Owain made my process easy for verification and a seamless chat experiance when any issues arise,
Gameplay is fast and best odds on majority of horse racing is good too
14. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Sam, we do our best!
Excellent customer service
Excellent customer service. Spoke to Owain and after putting the wrong welcome bonus in he sorted it me out with the correct one.
Good range of sports with competitive pricing.
14. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thank you Shane, we're pleased to hear that you got there in the end. Best of luck and thanks for being a customer
Duncan Jones was very helpful
Duncan Jones was very helpful. Great customer service.
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Kuda
A really cool betting site
A really cool betting site! And the tech support is fantastic! Special thanks to Duncan Jones for his quick help!
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thank you Anne, best of luck with the site
Very good customer service
Very good customer service
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Jason, it's a really important part of out business.
Appreciate the review and appreciate you being a customer of ours
I strongly advise people to stay clear…
I strongly advise people to stay clear of yet another poorly run fraudulent low grade betting site...I was registered one hour before they randomly log me out suspend my account with no explanation why,along with money of mine in the account....only way of contact is via email which is embarrassing considering its the 21st century...in the process of contacting there ADR and gambling commission to get resolved
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Hi Chris, sorry to heat that this is your view and experience. We have a live chat facility open from 9 am - 10.30 pm please feel free to jump on that and we can discuss why the account was suspended and how we can help rectify that.
Owain was a great help
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
That's great to hear, if you ever face any issues just jump on the live chat
Their live support chat is extremely helpful!!!!
Their live support chat is extremely helpful, real people not AI nonsense. Duncan Jones especially helped me out with an issue and had it resolved within minutes. Couldnt recommend enough!
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks you Josh, really appreciate you taking time to leave a review
Excellent service from Duncan Jones
Excellent service from Duncan Jones, very fast and knowledgeable about sign up offers
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Daniel, Duncan is a star and we'll pass on the praise
Great site best around Duncan also very…
Great site best around Duncan also very helpful
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Scott! Be lucky!!!
What can I say about dragon bet other…
Whar can I say about dragon bet other than amazing ? Amazing choice of games , super fast payout and had some good wins .
What makes it amazing ? The staff ! The staff are not like other casinos and actually care , they are friendly and helpful .
Special thanks to Duncan who went above and beyond ! Honestly he was so friendly , professional and helpful and it really brightened my day ! Give the man a pay rise ! Keep hold of him as he is just amazing !
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Jonathan, we place a huge amount of importance on our team. It's really important as a growing business to have people who understand and care and we're really glad to heat they are hitting the mark.
Thanks for the review and thanks for using DragonBet
Great kind customer service by Duncan…
Great kind customer service by Duncan James thank u kindly
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Daniel and thanks for being a customer of ours
Brilliant site I made an error with the…
Brilliant site I made an error with the promotion contacted them they got back to me quickly and gifted the free spins. Thank you so much!
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
No probs jess, hope the free spins worked out for you
Very bad experience opened account of…
Very bad experience opened account of course they let me deposit and right after suspended account now they refuse to refund my deposit which I haven't got chance to use. They require documents even I'm not holding active account with them. Very bad better to avoid it
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Hi Patka, we're very sorry that this is your experience and view.
To be clear, we would never and never have, held onto money that is not ours.
There are occasions however, when documentation is required to ensure that fraudulent account activity hasn't taken place in line with the terms and conditions agreed to upon sign up. If you get in touch with the customer service team they will be able to assist in helping you provide what is needed to release the funds.
Very good.good custemer servıce thank…
Very good.good custemer servıce thank you very much
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Hakan, and thanks for being a customer of ours
Owain was extremely helpful and…
Owain was extremely helpful and friendly on live chat
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Tommy, glad to hear Owain is representing what we're about as a company
Anthony was a great help and resolved…
Anthony was a great help and resolved my query
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks Paul, appreciate you taking the time to write this. Anthony and all our customer service team are excellent (well we think so anyway)
Appreciate you being a customer and jump on the live chat if you ever need anything
Excellent service by Duncan Jones in…
Excellent service by Duncan Jones in customer services 👍🏻👍🏻
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Mark, he's a superstar and hopefully represents what we are about as a family run business
Great support service from Ducan
Great support service from Ducan. He resolved issues very quickly. Great site and games
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Cheers Scott, he's been getting a lot of praise lately and rightly so!
Thanks for the review and thanks for being a customer of ours
Duncan really helpful and quick and…
Duncan really helpful and quick and good to chat too
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DragonBet
Thanks for taking the time to review and for being a customer of ours. We'll let Duncan know you gave him a shout out
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