Over my time at boardriders, we onboarded dot digital about halfway through. Dot digital onboarding was seamless. the onboarding team were very efficient and skilled with handling briefs and building... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Over my time at boardriders, we onboarded dot digital about halfway through. Dot digital onboarding was seamless. the onboarding team were very efficient and skilled with handling briefs and building... Vis mer
Selskapet har svart
Highly capable platform, but key areas of the user interface could be improved. During my time I've used Klaviyo, Hubspot, MailChimp and Netcore. Where Dotdigital stands out is the level of segm... Vis mer
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Dotdigital's platform is top-notch, the product and the professionalism behind it really set them apart. On top of that, they've been an amazing partner. We've also collaborated on several events toge... Vis mer
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We migrated one of our retail brands' CRM platform 2 years ago (and subsequently 2 more of of brands). The platform is really user-friendly with great tools that constantly get updated too. Our... Vis mer
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Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your teams create connected, personalized experiences across every marketing channel. You can bring all your customer data together, understand your audience, and automate cross-channel journeys that drive real results. With AI-powered insights from WinstonAI, built-in personalization, and integrations with platforms like Shopify, Adobe Commerce/Magento, and your CRM, Dotdigital makes it easy to deliver timely, relevant messages across email, web marketing, SMS marketing, WhatsApp, chat, push, social, ads, and more. Over 4,000 brands worldwide use Dotdigital to scale engagement, boost conversions, and build stronger customer relationships. We’re headquartered at London Bridge, UK with 450+ employees helping customers across the world including the UK, US, Europe, and JAPAC regions. We’re proud to be the world’s first carbon-neutral marketing automation platform, and we hold ISO14001, ISO 27701, and ISO27001 certifications.
No.1 London Bridge, SE1 9BG, London, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super useful networking event. Met a lot of like minded individuals

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I've had a great experience with Dotdigital's customer service so far. Wonho Kim has effectively helped my team review and optimize our email campaigns and automated programs, and understand how to best utilize Dotdigital's features.
Thanks Wonho, you're the best!

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Michel da Cruz Gomes has been an amazing help to our firm and is highly professional and efficient in his work.

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The DMA team and I had a great time at the Dotdigital Summit! The speakers were engaging, and the networking opportunities were fantastic. A massive well done to the Dotdigital team for their efforts and managing the event so well. Also a special mention to the food provided. The only negative was the smouldering heat (no fault of the team) but providing ice coffees throughout the day was a welcome addition to try and combat the heat.
I'd also like to thank Frank and Beth for including us in the event and working relentlessly behind the scenes to ensure the event was a success. Look forward to attending 2024!

Svar fra Dotdigital
DotDigital is by far the best email marketing platform I have ever used (and I've used a lot). Not only is the general user interface adaptive, but Wonho, our dedicated Customer Success Manager, is an absolute pleasure to work with. As we meet with him biweekly, he's become an tremendous asset and resource to our team. Won often identifies integral consumer 'Segments' to utilize and ways to improve automations. We really can't thank him enough.

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I recently attended the Dotdigital Summit in London and found it a really insightful and enjoyable experience. The guest speakers, including Tim Peake and Rory Sutherland in particular, were really good. The venue was in a good location and I look forward to attending again next year!

Svar fra Dotdigital
I recently attended the Dotdigtial summit and it was a brilliant day of networking and sharing best practice. The morning consisted of inspiring speakers and in the afternoon we were able to attend smaller talks most relevant to our areas of work. I learned so much from the day and left feeling optimistic about the opportunities of email and digital marketing in my current role. And the food was really good. Would highly recommend!

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The summit was a great experience, really well organised, lots of interesting sessions and keynotes. I would recommend anyone working in marketing to attend.

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My company has had a great relationship with Dotdigital and our Customer Success Manager, Wonho. He works hard each and every week to advocate for our small but mighty team. If we are having issues, he's the first to find solutions. We've been working with Dotdigital for more than five years now and I can say we've decided to stay because of Wonho!

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We’ve been with Dotdigital for close to 10 years and have been happy with the innovation, growth and focus on customer service. Our Account Manager Alex is top notch, dedicated and helpful in partnering with us to achieve our goals and helping us navigate the ever-evolving trends, privacy concerns and best practices.
The platform is powerful, reliable, and very easy to use with a consistent feature set across the suite of products. We particularly appreciate the mature API that allows us to integrate easily with our back-office processes and systems.

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We have been with Dot Digital for over 5 years.Our account Manager of late, Alyssa, is key to our success with this robust platform. We have recently on-boarded a new hire to our marketing team and Alyssa has been a guiding light to get her up to speed and in the groove with our email program
Alyssa's patience and thorough knowledge of Dot Digital have been so reassuring. We look forward to 2024 and what we can accomplish.

Svar fra Dotdigital
I've been doing email marketing for over ten years, working with many ESPs and Account Managers. Still, I never had the opportunity to work with Dot Digital until earlier this year in my new role. Alyssa Brown, our Account Manager, has been instrumental in our marketing success thanks to her attention to detail and passion for email marketing. Alyssa is truly a subject matter expert, and my calls with her are something I look forward to.

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Great company with a great product and even better people. We firmly believe that dotdigital is the absolute best email marketing platform there is. And working with Alyssa has been great. Highly recommend.

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I have been using Dotdigital since 2021 and experience has been very positive. Dotdigital has an excellent knowledge base of email marketing. The platform is regularly enhanced and updated to keep up with market developments. Self-help documentation is extensive but when we need to speak with someone, professional help is readily available. Our account manager, Eunice (Ng) offers excellent support in making sure we have what we need to fully make use of the platform. She is patient, conscientious, follows up with our queries, and never made us feel we are asking too many questions. I am looking forward to more years with the platform. Thank you, Eunice and team!

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Dotdigital offers a nice level of personalized customer service that you don't often see in the email marketing space. Response times are speedy, and they're always willing to set up a call to address any issues you may be facing as a client.

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Dotdigital is a great platform and their customer support is excellent. Eloise, our customer success manager, was super helpful in helping us learn the platform, and I really valued the one-on-one sessions I had with her. I also enjoyed the face-to-face workshops for learning and networking.

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I have been using Dotdigital for around 5 years now and it has been amazing seeing the platform grow. I haven't come across a platform that allows you to build EDMs in so much detail with such ease.
The Dotdigital team is also amazing to work with. They are there whenever needed and always love to hear feedback. I have really appreciated having the same account manager through my time with Dotdigital, Chris Ash has been an absolute gem. Hes always been there to help, never making me feel like I am asking too much.

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Dot Digital is a great platform with a lot of potential. I enjoy the well-thought design and features which stand out in the competition. They are committed to train and elevate their customers skills with regular webinar and best practices emails. The customer support team do an excellent job. But I'd like to personally thank Eloise W. for her dedication and knowledge.

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I can't say enough good things about DotDigital's live chat support and our account rep! Their team are lightning-fast and incredibly helpful. No matter how complex an issue, they always respond promptly which is crucial for any business critical projects. They're not only quick but also super friendly and professional. Big thanks to the team!

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I work within the Dotdigital platform very regularly for my brand. If it wasn't for my amazing rep Eloise Whitcroft, I would not have been able to grow and deliver successful outcomes for the business. Eloise has been excellent at managing onboarding, training and guidance for our team. Especially when we are rolling out new and unique projects. Thanks to her we have had a really positive experience with the platform over the past year and look forward to another great year ahead.

Svar fra Dotdigital
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.