Dorset Nursing Supplies Anmeldelser 

382
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My first order with DNS and couldn't be happier. Easy to order, great delivery process which kept me informed every step of the way plus delivery costs lower than most of the medical supply companies.... Vis mer

Vurdert til 5 av 5 stjerner

Ordered a replacement cable and the price and speed at which it was delivered was excellent, overnight next day. I hope I haven't turned into an old cynic but these days I am surprised when a company... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My request was handled promptly and efficiently. I was kept informed right through the process and delivery was also fast. So well done dorset Nursing Supplies. Unfortunately I am less pleased with t... Vis mer

Vurdert til 3 av 5 stjerner

I've used Dorset Nursing Supplies for quite a few years now and always found them to be really personable and great with deliveries and stock. In my experience things have slowly been slipping. Ther... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forhandler av medisinsk utstyr
  2. også i
  3. Ingeniør
  4. Leverandør av medisinsk utstyr

Skrevet av virksomheten

Dorset Nursing Supplies is a family owned business and an established and well-respected medical supply company within the NHS and the care industry. We have been a provider of medical supplies, medical equipment and incontinence supplies since 1985. We also provide our engineering services where we will fix and repair any medical equipment such as hoists, beds and much more. Our store is based in Bournemouth, Dorset, however we deliver worldwide so everyone can enjoy our amazing deals! When an order is placed from within the UK we aim to deliver it by the next day (subject to stock availability). We are happy to hear any and all reviews so we can keep our standards high! Thank you!


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

382 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(382)

52 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Always excellent

Always receive excellent service from Dorset Nursing Supplies.

13. august 2024
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

Thank you for the review! We are always happy to help.

Vurdert til 2 av 5 stjerner

Communication not good

Communication not good. Just generic emails telling you order received. Next one sent. No mention as to when item will be delivered. Had to return item at a cost of £16 even though the item (a pressure cushion) cost in excess of £150.

I will not be purchasing again, too much uncertainty as to what is happening.

5. august 2024
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

Hi Annie,

We appreciate all feedback we get. Looking at your order, we sent you an email at each stage when it was placed, processed and dispatched. Your details were also entered into the tracking system through Parcelforce to email and text you a delivery slot when it was booked.

Your item was was sent out and delivered within 48 hours of you placing the order. (order was placed after next day cut off). It is also in our terms and conditions that if an order is returned it is at the expense of the customer.

We're sorry to hear you weren't completely satisfied, we always strive to do everything we can do keep communication open and informative.

Dorset Nursing Supplies

Vurdert til 5 av 5 stjerner

My wife found you on website

My wife found you on website. My Son now has his bumper side guide’s on his bed, which provides him with a safer environment.

5. august 2024
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

Thank you for your review Jason, we're happy to hear this!

Vurdert til 5 av 5 stjerner

Brilliant!08

Helpful, rapid therapeutic equipment repair - turnaround (1 Hour!). I have used this company before with excellent results. Repair took longer last time as awaited suitable parts. Even offered pick up and return.

8. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

Thank you for the review! We are glad to hear you have had good experience's with us! :)

Vurdert til 5 av 5 stjerner

Very quick and efficient service as…

Very quick and efficient service as always. These goods are excellent value for money and they make a big difference to health when people bring nasty viruses into the house. I used Clinell wipes when a relative's whole family was down with Norovirus and I didn't catch it, despite cleaning up after everyone for four whole days. I wiped every door handle, light switch, the toilets etc all the time and it worked.

5. august 2024
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

Happy to hear you stayed safe! Thank you for the review :)

Vurdert til 5 av 5 stjerner

Extremely grateful

The pads are vital to me.
Packing was first-class.
I could only find the pads on your site;
They weren't on Amazon.
Your price is remarkably modest.

29. juli 2024
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

Thank you for your kind review Richard, we're really glad to hear you're happy with the service!

Vurdert til 5 av 5 stjerner

Good quality product…

Very easy to find the product I needed with good descriptions. Very easy to order and promptly delivered. Not next day as promised but the following day so still good service.
Good quality product.

24. juli 2024
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

Thank you for your review! The reason your order wasn't delivered next day is because you placed it at 5pm and our cut off for 24 hour delivery is it 1:30pm as said on our website. Sorry if this caused any confusion. Thank you again for your order and we hope to hear from you again!

Vurdert til 5 av 5 stjerner

Great service

So easy to order, and very helpful when I had a problem with the item.

22. juli 2024
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

We are always happy to help! Thank you for your kind review

Vurdert til 5 av 5 stjerner

The Saga of a Tri-Wheel Walker

Everything went well although delivery was late by over 2 hours.

19. juli 2024
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

We are sorry to hear that the delivery was late, feedback has been passed on. Thank you for your review still!

Vurdert til 3 av 5 stjerner

Your price for the product was good and…

Your price for the product was good and that’s why I chose you. However I get very annoyed with suppliers who charge exorbitant postage costs to send to Northern Ireland. I note in your invoice the carriage to NI is listed at £15 however the Parcel Force charge was £4.19 (on their label). Can you explain? Looks like a hidden charge to me. Will think twice before using you again

17. juli 2024
Logoen til Dorset Nursing Supplies

Svar fra Dorset Nursing Supplies

Hi Lindsay, thank you for your review. An automatic surcharge of £15.00 applies for delivery to Northern Ireland as this is how much our courier (Parcelforce) charges us to send items to Northern Ireland. However, as your order was small, we were able to send it via Royal Mail which costs less, and we refunded the surcharge amount and charged our normal delivery charge of £4.75. You should have received the refund if you have not already, but this sometimes takes up to a week to process. Apologies for any confusion. DNS

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv