My first order with DNS and couldn't be happier. Easy to order, great delivery process which kept me informed every step of the way plus delivery costs lower than most of the medical supply companies.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a replacement cable and the price and speed at which it was delivered was excellent, overnight next day. I hope I haven't turned into an old cynic but these days I am surprised when a company... Vis mer
Selskapet har svart
My request was handled promptly and efficiently. I was kept informed right through the process and delivery was also fast. So well done dorset Nursing Supplies. Unfortunately I am less pleased with t... Vis mer
I've used Dorset Nursing Supplies for quite a few years now and always found them to be really personable and great with deliveries and stock. In my experience things have slowly been slipping. Ther... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Dorset Nursing Supplies is a family owned business and an established and well-respected medical supply company within the NHS and the care industry. We have been a provider of medical supplies, medical equipment and incontinence supplies since 1985. We also provide our engineering services where we will fix and repair any medical equipment such as hoists, beds and much more. Our store is based in Bournemouth, Dorset, however we deliver worldwide so everyone can enjoy our amazing deals! When an order is placed from within the UK we aim to deliver it by the next day (subject to stock availability). We are happy to hear any and all reviews so we can keep our standards high! Thank you!
Kontaktopplysninger
Unit 4a Wilverley Road, , BH23 3RU, Christchurch, Storbritannia
- 01202425070
- sales@dorsetnursing.co.uk
- dorset-nursing.co.uk
4,7
Enestående
382 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Super quick delivery
Super quick delivery, well packed. Have bought a few few times and really satisfied.
24. september 2024
Svar fra Dorset Nursing Supplies
We are glad to hear you are pleased with our service!
Svar fra Dorset Nursing Supplies
We are glad to hear you had a good time with us!
Although there was a delay I was kept…
Although there was a delay I was kept very well informed. Once item came back into stock I received my order promptly.
18. september 2024
Svar fra Dorset Nursing Supplies
Thank you for your understanding for the delay, we really appreciate you leaving us a review! DNS
Amazing service
Amazing service. We had a fridge failure and within 2 days a replacement was ordered and delivered. The service was so good, we ordered another one so we have a back up.
25. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Dorset Nursing Supplies
Thank you for your kind review, we really appreciate it! DNS
FAB service Extremely helpful and informative over…
Extremely helpful and informative over the phone, and couldn't do enough for me when I arrived as I was not sure of the products I needed.
Nothing was too much trouble
16. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Dorset Nursing Supplies
Thank you for your kind review Brian, we really appreciate it! DNS
Always reliable and on time
16. september 2024
Svar fra Dorset Nursing Supplies
Thank you for taking the time to leave us a review, we really appreciate it! DNS
Sorry for the late review
Sorry for the late review, I've just got back from holiday, I'm happy with what we have thank you.
9. september 2024
Svar fra Dorset Nursing Supplies
Thank you Marie, we really appreciate you leaving us a review. We hope you had a good holiday! DNS
Svar fra Dorset Nursing Supplies
Thank you for your review Joanne, we really appreciate it! DNS
Easy to place order on line
Easy to place order on line, very speedy service regarding delivery.
16. september 2024
Svar fra Dorset Nursing Supplies
Thank you for taking thew time to leave us a review, we really appreciate it! DNS
Svar fra Dorset Nursing Supplies
Thank you for the positive review!
Good product and delivery
order arrived as stated and product, in this case disposable aprons, are good
2. september 2024
Svar fra Dorset Nursing Supplies
Thank you for the review!
Reliable and strong.
I am very pleased with my bed cradle. It is sturdy and stays in the place where I put it.
2. september 2024
Svar fra Dorset Nursing Supplies
Glad to hear you're satisfied! DNS
Excellent
Excellent. It was the cheapest price I could find for the item I wanted to buy, and the delivery was excellent. My wife’s cushion arrived the next day. This company is highly recommended and I will use again.
29. august 2024
Svar fra Dorset Nursing Supplies
Thank you for your kind review Joanne, we're really glad to hear everything went smoothly! Thank you for choosing Dorset Nursing Supplies.
The items were received in very good…
The items were received in very good condition and on time
28. august 2024
Svar fra Dorset Nursing Supplies
Thank you for your review Martin, we really appreciate it! DNS
Easy to order and quick delivery.
13. august 2024
Svar fra Dorset Nursing Supplies
Thank you for the review!
Easy to use website
Easy to use website, next day locally is a great service, I work so have specific days off, delivery team friendly and packaging discreet, fabulous customer service
21. august 2024
Svar fra Dorset Nursing Supplies
Thank you for your kind review Simon, we really appreciate it! DNS
Arrived in good time and the staff were…
Arrived in good time and the staff were very helpful throughout the entire process
20. august 2024
Svar fra Dorset Nursing Supplies
We are glad you had a good experience with us! We will let the staff know you are happy with them :)
Very freindly helpful and politex
21. august 2024
Svar fra Dorset Nursing Supplies
Thank you for your kind review! :)
Disappointing product but great customer service
Updated: I ordered an item from them which was unsuitable and very disappointing. However, after reaching out to them they offered to fully refund my purchase and pass on the concerns to the manufacturer.
5. august 2024
Svar fra Dorset Nursing Supplies
Good afternoon,
We would like to improve this situation for you as we do not like our customers to be unhappy with the service. I cannot find any correspondence regarding your order so I presume you requested your refund over the phone? If you know who you spoke to, please can you confirm this.
For this product (Clinell Disinfection Wipes - 2% Chlorhexidine in 70% Alcohol
), Amazon sell the exact same product for £13.95, we sell ours for £6.35 which is more than double in price. If your issue is a manufacturing problem, Amazon would experience the same problem as they are all sourced from the same manufacturer. Can you please confirm what was wrong with the product?
We will always offer a full refund on the product purchased, provided it is in a new and resalable condition.
Regarding the returns cost, it is within our terms and conditions that returns are at the customers cost, which is a common practice for smaller businesses. However, if the product was faulty, we would cover the costs of the return, or send out a replacement. Please kindly contact us to let us know what the issue was and we can look to resolve this for you.
Kind regards,
Dorset Nursing Supplies
Quick delivery
Quick delivery, item as described and good quality.
However, did not email the promised paperwork
13. august 2024
Svar fra Dorset Nursing Supplies
Hi Warren, thank you for your review, we appreciate it! We apologise you did not receive the paperwork, we have sent this over to you this morning. Kind regards, DNS
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