DooU Anmeldelser 

566
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve only here in Vancouver BC for 14 years come this January 10th and i was diagnosed with MS about 13 years ago 😔 but I’m still able to walk and talk kinda like a normal human and finding Doou.ca h... Vis mer

Vurdert til 1 av 5 stjerner

Dishonest scum bags I had to pay for an initial assessment that was supposed to be free I am supplied a lower dose than I pay for After months of being a customer I now need to pay a mandat... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was in a weight loss program through work, and my company has ended it, with no more appts with an NP. I was worried about getting my prescription re-filled, as I’ve had great success on Ozempic to... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

J'étais perplexe suite à la consultation, mais finalement j'ai reçu une analyse de mon état de santé personnalisé et non un message générique. En moins de 24h j'ai la confirmation que je suis éligible... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

566 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 97 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(566)

298 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Trouble loading pages

Trouble loading pages
Concerns about data safety

23. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Melissa,

We’re sorry to hear that you experienced trouble loading pages and had concerns about the safety of your data. We understand how important it is to have a smooth experience and feel confident that your information is handled securely.

Our team will be reaching out to you directly to discuss your concerns in more detail and assist you with any issues you may be experiencing.

Please also note that DooU operates in accordance with the applicable rules and requirements set by provincial/territorial legislation. We appreciate you bringing these concerns to our attention and look forward to addressing them with you directly.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Excellent

Excellent, prompt service!

19. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Mark,

Thank you so much for your review! We’re delighted to hear that you had an excellent experience with our service and found our team prompt and responsive.

Providing timely, reliable, and personalized support is something we truly value, and we’re always happy to know when our efforts make a positive difference for our members. Your feedback is greatly appreciated and serves as wonderful encouragement for our team to continue delivering the level of care and service our members deserve.

Thank you again for taking the time to share your experience and for choosing us.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Amazing team that helps you reach you…

Amazing team that helps you reach you weight loss goals , with live and support

18. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Lisa,

Thank you so much for your wonderful review! We’re glad to hear that you’ve had such a positive experience with our team and that you’ve found our support helpful throughout your health journey.

Our goal is to make sure every member feels supported, informed, and confident along the way. We truly appreciate you taking the time to share your experience, and it means a lot to our entire team to know that our ongoing support has made a difference.

We’re grateful to be part of your journey and wish you continued success as you work toward your goals. Thank you again for choosing us and for your kind words!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Very easy to access

Very easy to access

15. september 2026
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Svar fra DooU

Hi Gift,

Thank you so much for taking the time to leave us such a kind review! We’re delighted to hear that you found our service very easy to access and convenient to use. We always want to make the experience as smooth, simple, and hassle-free as possible for our customers, so it’s wonderful to know that we were able to meet your expectations.

Your feedback and support truly mean a lot to our entire team. We appreciate you choosing us and taking a moment to share your experience with others.

We are here to support you on every step of the way.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Good and fast

14. september 2026
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Svar fra DooU

Hi Sihame,

Thank you so much for your wonderful review! We’re really happy to hear that you had a good experience with us and that you found our service fast and efficient. We truly appreciate you taking the time to share your feedback. Your support means a lot to our team.

We are here to support you on every step of the way.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Good and professional

Good and professional

11. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Steve,

Thank you so much for taking the time to share your feedback! We’re very pleased to hear that you found your experience with us good and professional.

Providing a professional, respectful, and supportive healthcare experience is extremely important to our team. We understand that seeking care can sometimes feel stressful or unfamiliar, so we strive to make every interaction as clear, comfortable, and straightforward as possible.

We truly appreciate you recognizing the efforts of our team. Your feedback lets us know that we’re on the right track and encourages us to continue maintaining a high standard of service and care for our members.

Thank you again for choosing us and for sharing your experience.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

I love how they stay on top of you

I love how they stay on top of you, make sure that you’re ok and by checking up on you by sending you assessments to complete. Based on your answers on the assessment they then provide you with a treatment plan moving forward and they’re always available for any questions you have during your Weightloss journey.

11. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Carm,

Thank you so much for taking the time to share such thoughtful feedback! We’re absolutely delighted to hear that you appreciate the ongoing check-ins and support throughout your weight-loss journey.

We believe that healthcare shouldn’t feel like a one-time interaction. Regular assessments and follow-ups allow our team to better understand how you’re doing, how you’re responding to your treatment, and whether any adjustments or additional support may be needed along the way. We’re glad to hear that this approach has helped you feel cared for and supported.

It’s also wonderful to know that you value the personalized treatment plan based on your assessment responses. Every person’s healthcare journey is different, and our goal is to make sure your care is tailored to your individual needs rather than taking a one-size-fits-all approach.

Most importantly, we want you to know that you’re not alone throughout your journey. Whether you have a question about your treatment, need clarification, or simply want additional guidance, our team is here to support you.

Thank you again for trusting us with your care and for recognizing the efforts of our team. Your feedback means so much to us and motivates us to continue providing accessible, personalized, and supportive care. We’re grateful to be part of your journey and wish you continued success!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Very fast and efficient

Very fast and efficient
Thanks

8. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Stephane,

Thank you so much for taking the time to leave us a review! We’re glad to hear that you found our service very fast and efficient.

We understand that your time is valuable, especially when it comes to managing your healthcare, so our goal is to make every step of the process as simple, convenient, and timely as possible. Our team works hard to ensure that requests are handled efficiently while still providing the care, attention, and support our members deserve.

It’s wonderful to know that your experience reflected that commitment. Feedback like yours is incredibly encouraging for our team and motivates us to continue providing a smooth and reliable experience from start to finish.

Thank you again for choosing us and for sharing your positive experience. We truly appreciate your trust and look forward to supporting you whenever you need us!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

J'étais perplexe suite à la…

J'étais perplexe suite à la consultation, mais finalement j'ai reçu une analyse de mon état de santé personnalisé et non un message générique. En moins de 24h j'ai la confirmation que je suis éligible et que je vais recevoir ma médication pour la perte de poids dans 2 jours. Ils m'ont aussi proposé un suivi avec le pharmacien pour avoir plus de renseignement sur la médication. Jusqu'à maintenant je suis satisfaite. :)

8. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Emma,

Thank you so much for taking the time to share your experience with us! We’re very happy to hear that, despite feeling a little unsure after your initial consultation, you ultimately received a personalized assessment that addressed your individual health needs rather than a generic response.

We’re also glad that you received confirmation of your eligibility within 24 hours and that the medication process has been moving along quickly. We understand how important timely communication and a smooth experience can be when starting a new treatment.

We’re especially pleased that our team was able to offer you a follow-up with a pharmacist.

Thank you again for trusting us with your care and for sharing such thoughtful feedback.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Very satisfied.

Straight forward. Easy forms to complete. Quick.

8. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Nathalie,

Thank you so much for taking the time to share your feedback! We’re delighted to hear that you found the process straightforward, the forms easy to complete, and the overall experience quick and convenient.

We know that completing healthcare forms can sometimes feel time-consuming or complicated, which is why we’ve worked to make each step as simple and user-friendly as possible. Our goal is to ensure you can provide the information needed for your care without unnecessary steps or delays.

It’s also great to hear that you appreciated the quick turnaround. We understand how valuable your time is, and our team strives to make the process as efficient as possible while still providing thoughtful and thorough care.

Thank you again for choosing us and for sharing your experience.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Very quick and supportive

Very quick and supportive

4. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Padma,

Thank you so much for your kind feedback! We’re glad to hear that you found our service quick and supportive. We understand that navigating healthcare can sometimes feel overwhelming, so our goal is to make the process as simple, convenient, and comfortable as possible.

Thank you again for taking the time to share your experience and for choosing us for your care. We really appreciate your trust and look forward to continuing to provide you with timely, compassionate, and supportive service whenever you need us!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

This was a new experience for me

This was a new experience for me. I found the website easy to navigate, the response times were fast. If receiving my prescription is as smooth of a process, I will be thrilled.

3. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi DooU member,

Thank you so much for taking the time to share your experience with us! We’re delighted to hear that your first experience was a positive one and that you found our website easy to navigate. We understand that starting a new healthcare service can sometimes feel unfamiliar, so we’ve worked hard to make the process as simple, convenient, and straightforward as possible.

It’s also wonderful to hear that you were happy with our response times. We know how important it is to receive timely communication when it comes to your healthcare, and our team is committed to being responsive and keeping the process moving smoothly.

Our goal is to make every step as convenient and stress-free as possible, and we’re always here to help if you have any questions or need assistance along the way.

Thank you again for choosing us and for sharing your feedback.

Best Regards,
DooU Team

Vurdert til 1 av 5 stjerner

Absolutely awful site

Absolutely awful site. I paid for a weight loss assessment and they right away (without me being contacted with any Healthcare professional) sent an email saying I was accepted for ozempic treatment. They also made an order for pocket pills and I didn't even consent for any treatment. I sent emails to support team and they kept responding wit AI assistance in a way that's is impossible to cancel the order. I contacted pocketpills directly and they cancelled the order immediately because I never consented to it in first place. Also there's no way to delete private information from their site or even delete your account. I also made this requirement to the support team and nothing. They are scamming people!

3. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Pascuala,

We’re very sorry to hear about your experience and understand your concerns regarding the assessment, treatment process, and order.

We would appreciate the opportunity to look into what happened and address your concerns directly. Please reach out to our support team at support@doou.ca with a convenient time to contact you. Our team will be happy to review your account, discuss your concerns, and guide you through the appropriate next steps.

We take your feedback seriously and want to ensure that your concerns are properly reviewed and addressed. We’re here to support you and work toward resolving this for you.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

My health was a top priority which I…

My health was a top priority which I deeply appreciated. Needed to be in accordance with my specialist, so they are trustworthy

1. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Terry,

Thank you so much for taking the time to share such thoughtful feedback. We’re truly glad to hear that you felt your health and well-being were treated as a top priority throughout your experience.

We understand how important it is for your care to align with the recommendations and guidance of your specialist. Providing care that is thoughtful, responsible, and coordinated with your existing healthcare team is something we greatly value. We’re especially happy to hear that this approach helped you feel confident and that you found our service trustworthy.

Your kind words mean a great deal to our team. We appreciate the trust you placed in us and are grateful that we could be part of your healthcare journey. Thank you again for sharing your experience and for allowing us the opportunity to support you!

Best Regards,
DooU Team

Vurdert til 4 av 5 stjerner

Simple and easy

Simple and easy

1. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Bhavana,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the experience simple and easy. Our goal is to make every step as straightforward, convenient, and stress-free as possible, so it’s great to know that we were able to provide you with a smooth experience.

We truly appreciate you taking the time to share your thoughts. Feedback like yours is incredibly valuable to our team and encourages us to continue improving and delivering a seamless experience for our members.

Thank you for choosing us and for trusting us with your care.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

It's fast and clear

1. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi ML,

Thank you so much for taking the time to share your feedback! We’re delighted to hear that you found the experience fast and clear. We understand how important it is for the process to be straightforward and easy to navigate, and we’re happy that we were able to provide you with a smooth experience.

Your kind words are greatly appreciated and mean a lot to our team. We’re always working to make the process as efficient, convenient, and transparent as possible for our members. Thank you for choosing us and for sharing your experience!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

It is very quick and simple to use…

It is very quick and simple to use without hassles or inconvenience

31. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Mike,

Thank you so much for your wonderful feedback! We’re delighted to hear that you found the process quick, simple, and hassle-free. We always strive to make the experience as smooth and convenient as possible for our members, so it’s great to know we were able to meet your expectations.

We truly appreciate you taking the time to share your experience with us. Your feedback means a lot to our team and motivates us to continue providing a simple, convenient, and seamless experience. Thank you for choosing us!

Best Regards,
DooU Team

Vurdert til 1 av 5 stjerner

Pocketpills Process

Whilst the consultation process was quick and smooth, the follow up process was very poor. I had advised that my order was urgent but received no communication from the promised pharmacist. I eventually discovered the order had been passed to pocketpills and gmail had locked it as a likely phishing note. Having recovered it I noticed that the order would not be delivered until many days later and too late. Eventually I was able to change a delivery date and address in the pocketpills app but the cost of the prescription could not be confirmed until after credit card details had been shared and an order had been confirmed. Not sure who would order a high value medication without knowing the price - anyway, not me !

26. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Jonathan,

Thank you for sharing your feedback. We’re glad to hear that you found the consultation process quick and smooth, but we sincerely apologize for the frustrations you experienced with the follow-up and order process.

Our team did try to get in touch with you but was unfortunately unable to reach you. We’d appreciate the opportunity to connect with you directly and address any outstanding questions or concerns.

Please reach out to support@doou.ca with a time that is convenient for you, and our team will be happy to get in touch with you and work toward resolving any pending concerns.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

I look forward to hearing back from…

I look forward to hearing back from DooU Dr.

26. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Nez,

Thank you for taking the time to share your feedback. We truly appreciate your patience and understand that having clear communication and timely support is an important part of your healthcare experience.

Our team would be happy to connect with you directly to ensure any outstanding questions or concerns are addressed. We want to make sure you have the information and support you need and that your experience with DooU is as smooth as possible moving forward.

Please reach out to support@doou.ca with a convenient time for you, and our team will be happy to connect with you. We look forward to hearing from you and having the opportunity to assist you further.

Thank you again for choosing DooU.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Painless Return to Pocketpills.

Returning to pocket pills was effortless and painless, no hassle, and no worries. It was like I never left. Thank you!

25. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Cindy,

Thank you so much for your wonderful feedback! We’re glad to hear that returning to Pocketpills was effortless and seamless for you.

We understand that switching or returning to a healthcare service can sometimes feel complicated, so it’s great to know that the process was smooth, hassle-free, and gave you peace of mind. Our goal is to make accessing your medications and healthcare support as simple and convenient as possible.

We truly appreciate you taking the time to share your experience with us.

Best Regards,
DooU Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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