Communication was difficult due to time zone issues. Most emails were answered at 2 am my time (EST). We almost cancelled the order when we found out the sunroom was arriving a week later than request... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I reached out to say we didn't receive all the parts. They were great ! Replaced everything and I absolutely love my Pergola roof!! This company not only stepped up to help us but the quality is supe... Vis mer
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Well engineered product. Most everything lined up and went together without much effort. Instructions could be more step by step, ordered and more detailed. Ran short on a few necessary fasteners. The... Vis mer
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The experience was great, product went together fairly easy, but needed more than 2 people to install. Their was a hiccup in your delivery system. Their were 7 packages delivered, however they did not... Vis mer
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Informasjon om virksomheten
Om Domi Outdoor Living
Skrevet av virksomheten
Domi Outdoor Living-Upgrade Your Outdoor Life!
Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.
Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.
Our promise:From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.
VISIT OUR WEBSITE CONTACT US
Domi – Your Trusted Outdoor Space Partner
Skrevet av virksomheten
- Several Outdoor Gazebo Options
- Not all outdoor gazebos are the same. Domi offers several sizes gazebo/pergola products. Better fit your different needs:)
- Fast & Reliable Fulfillment
- From warehouse to trailhead – express shipping, sturdy packaging, and real-time order tracking. The safe and fast delivery of packages is the top priority.
- Expert Setup Support
- Get video guides, illustrated manuals, or live chat assistance. Help address the confusion of installation for you throughout the process.
- After-sale service & Care Maintenance
- 5 years warranty against the frame and roof 1 year warranty against the curtains and netting Free replacements get within the warranty Product maintenance suggestions
Our shipping promise&Refund and Return Policy
Free 24- hours shipping and 12 hours cancellation
Get free and fast shipping service after confirmation.
Free cancellation within 12 hours when it's placed.
For return, you may return the items if you don't need it or you don't like it once you received, we will charge 15% of your order value and send the corresponding return labels to proceed the return; if the packages have been opened and won't affect the normal use, we will charge 20%.
For refund, we will issue that after all packages have been returned to our original warehouse.
And PayPal refund may take up to 24 hours to proceed.
Credit card refunds will take between 7-14 business days to appear in your original payment account.
Kontaktopplysninger
Summer Kickoff sale- Up to $1300 off
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Har svart på 92 % av de negative anmeldelsene sine
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Good website good prices quick shipping…
Good website good prices quick shipping product is good quality but could use angle braces in the back as in the front
12. juni 2026
Svar fra Domi Outdoor Living
Hi! Thank you for the fantastic review! We're so glad to know that the smooth ordering process, fast delivery, and overall quality met your expectations.
Thank you also for pointing out the design detail about the angle braces. We love hearing how our customers interact with our structures, and your idea for symmetry and added support in the back is excellent. We are constantly updating our iterations based on user insights, so thank you for helping us grow. Wishing you many beautiful, relaxing days in your outdoor space!
Surprised Delivery
Surprised the delivery was so Fast! I have owned my Pergola for two years. Last winter was harsh my Cover worked perfectly. I appreciate your products and will continue to use only Domi.
12. juni 2026
Svar fra Domi Outdoor Living
Thank you for this wonderful review and for your deep trust in our brand. We are delighted that after two years of ownership, your pergola and winter cover are still performing perfectly, even through the harshest winter weather.
We are also glad our speedy delivery left a great impression. Your commitment to choosing only Domi Outdoor Living means the world to everyone on our team. Thank you for your incredible loyalty, and please let us know whenever you need anything in the future!
Svar fra Domi Outdoor Living
Thank you so much for the fantastic review! We are thrilled to hear that your new chair arrived quickly, was easy to assemble, and most importantly, is super comfortable and exactly as described. Providing both comfort and a seamless experience is what we live for. Enjoy your wonderful new seating spot!
Svar fra Domi Outdoor Living
Thank you so much for the great review! We are thrilled to hear that your order arrived right on time and in perfect shape. Providing a fast, safe, and reliable delivery experience is always our top priority. Enjoy your new purchase, and we hope to serve you again soon!
The Domi gazebo is great looking and a good value
The Domi gazebo is well-made, attractive, sturdy and (relatively) simple to assemble. Assembly definitely requires at least two people (three would be better).
Unfortunately, FedEx delivered one of the boxes taped on the end and two of the pieces in the box arrived bent and unusable. I must compliment Customer Service for their quick replacement of the damaged box. Five stars for excellent communication and service.
I am very pleased with the finished gazebo and will recommend Domi Outdoor Living to anyone considering one of their products.
A few recommendations:
- It would be helpful to have a list of the box contents printed on the outside of each box. A total of 6 boxes arrived and we found ourselves wasting time opening each of the boxes to sort through and find the parts necessary for each step of the installation.
- The Assembly Manual should indicate on more of the structural steps where the bolts should be left finger tight and not tightened fully. We needed to re-adjust components throughout the assembly (also wasting time).
- It would be helpful to know, not only the footprint dimensions, but also the total inside height of the structure at the peak. We found it extremely difficult to hold up the top structure on a stepladder long enough to complete the roof frame assembly . We constructed wooden jigs which made it much easier and safer.
- The seam sealant should be applied immediately after the main cross-members are joined - not after the roof panels are in place.
Overall, I we are very pleased with the Domi gazebo.
9. juni 2026
Svar fra Domi Outdoor Living
Thank you so much for taking the time to share such a thorough, thoughtful, and wonderful 5-star review! We are absolutely thrilled to hear that you love your finished gazebo and that you found it well-made, sturdy, and a great value.
We also sincerely appreciate your high praise for our customer service team. While we hate to hear about the FedEx transit damage, providing a quick, seamless safety net is exactly what we strive for, and your compliment means the world to us!
Furthermore, we are incredibly grateful for your professional and brilliant recommendations. Your notes regarding printing contents on the boxes, clarifying the "finger-tight" steps in the manual, providing the peak height dimension, and optimizing the seam sealant order are all exceptionally constructive. We have already passed these insights directly to our engineering, manual design, and quality control teams for future product updates. Thank you for recommending Domi Outdoor Living, and we hope you safely and thoroughly enjoy your new backyard oasis!
Just build it
Just build it, it looks great looking the design is beautiful. Pray it holes up long.
10. juni 2026
Svar fra Domi Outdoor Living
Appreciate the enthusiasm! We're proud of the design and equally confident in the build quality. Durability is non-negotiable for us—this one's built to last. Let's hope it proves that every day.
Svar fra Domi Outdoor Living
Thank you for your feedback! We're glad to hear it went together well. Just a quick note—assembly is indeed easier with two people, as noted in the instructions. Appreciate your support!
It turned our backyard into an oasis!
We purchased a beautiful pergola and it was shipped quickly. The instructions were easy to follow and it definitely enhanced our back yard
10. juni 2026
Svar fra Domi Outdoor Living
Thank you for your wonderful feedback! We’re so glad to hear that your pergola arrived quickly, the instructions were clear, and it’s already enhancing your backyard. It means a lot to us that you’re enjoying the quality and design.
If you ever have questions or need support, we’re just a message away. Enjoy your beautiful new outdoor space!
Good quality product with simple installation instructions.
The product arrived when promised. It was well packaged and arrived with no damage or missing parts. The instructions were very easy to understand, and the product is very well designed and good quality.
16. juni 2026
Svar fra Domi Outdoor Living
Thank you for your fantastic feedback! We’re delighted to hear that your order arrived on time, in perfect condition, and that our instructions and design met your expectations. Your satisfaction means the world to us—we take great pride in our quality and packaging standards.
We hope you enjoy using the product, and we’re here if you ever need support. Thank you for choosing us!
Packages received in good condition
Packages received in good condition. Instructions hard to follow. Pieces went together until we got to the rooftop and some pieces where to long I would say at least 5 pieces we had to cut. Holes did not line up at least 15 holes had to be redone. Curtain ties were unraveling 2 of them. For the price I paid we should have had received a better product. I have contacted customer service with no resolution.
16. juni 2026
Svar fra Domi Outdoor Living
Sorry for hearing that, we have sent you an reply regarding the issue that you've encountered, you may check the email first.
Our customer service team will follow up with your issue.
Love it
Love it! Very sturdy! Paid someone to put it up. Took all day. Fast delivery. All parts arrived in good condition. Nice inexpensive way to have a covered outdoor space. I recommend this product.
16. juni 2026
Svar fra Domi Outdoor Living
Thank you so much for your review! We're thrilled to hear you're loving your new outdoor space. Great tip on professional assembly—it really does make a difference.
We're glad delivery was fast and all parts arrived safely. Enjoy your covered area, and thanks again for recommending us!
Delivery was quick
Delivery was quick, deck box is remarkably solid once assembled. So far it’s been keeping our furniture cushions dry as advertised
15. juni 2026
Svar fra Domi Outdoor Living
Thank you for your wonderful feedback! We’re thrilled to hear that the delivery met your expectations and that the deck box is proving to be both sturdy and effective in protecting your furniture cushions.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever have any questions or need assistance, pls don’t hesitate to reach out.
EXCELLENT COMPANY
GREAT COMPANY. I ORDERED MANY DIFFERENT PIECES OF FURNITURE, PERGOLA, LOUNGE CHAIRS, TABLE SET. THE TABLE CAME IN THE WRONG COLOR AND CUSTOMER SERVICE WAS EXCELLENT IN SENDING OUT THE PROPER ONE TO MATCH THE CHAIRS.
13. juni 2026
Svar fra Domi Outdoor Living
Thank you for your wonderful feedback! We’re so glad to hear that you’re pleased with your furniture selection and that our customer service team could quickly resolve the table color issue for you. Making things right is always our priority, and we truly appreciate your understanding and support. Enjoy your new outdoor space!
The structure we purchased is pretty…
The structure we purchased is pretty much what we expected. We are very happy with it all.
14. juni 2026
Svar fra Domi Outdoor Living
Thank you for your kind words! We're so glad to hear that the structure met your expectations and that you're happy with your purchase. Your satisfaction means a lot to us.
If you ever need anything, we're here to help.
Svar fra Domi Outdoor Living
At Domi, we’re glad to hear that our gazebo truly met your outdoor living needs. Enhancing your backyard deck experience is exactly what we strive for—comfort, style, and functionality, all in one.
Great gazebo
I purchased the 12x12 gazebo. The gazebo is well made and all of the pieces fit as they should. The instructions could use a revision to include better descriptions when assembling the upper roof section, but otherwise they were easy to follow. Customer service was very responsive to replace a part that came damaged, through no fault of their own. I would highly recommend domi gazebos and would purchase through them again.
14. juni 2026
Svar fra Domi Outdoor Living
Thank you for your thoughtful review! We're so glad to hear that you're pleased with the quality and fit of your 12x12 gazebo, and that our customer service team could quickly assist with the replacement part. We truly appreciate your feedback on the upper roof section instructions—we're always looking to improve, and we'll take that into consideration for future revisions. It means a lot to us that you'd recommend DOMI Gazebos and choose us again. Enjoy your new outdoor space!
Customer service was outstanding
Customer service was outstanding. I called and left a message and customer service returned my call. Quality of the gazebo is excellent. Instructions were clear.
14. juni 2026
Svar fra Domi Outdoor Living
Thank you for your wonderful feedback!
We're thrilled to hear that our customer service team could assist you promptly and that you're impressed with the gazebo's quality. Clear instructions are something we prioritize to make assembly as smooth as possible.
Your satisfaction means the world to us—enjoy your new gazebo, and please don't hesitate to reach out if you ever need anything!
Beautiful and sturdy
Arrived timely. Box is huge, beautiful and sturdy. Took 6 hours for 1 person to put together but once together, it is better than expected!
13. juni 2026
Svar fra Domi Outdoor Living
Thank you so much for your thoughtful feedback! We’re delighted to hear that the packaging made a great first impression and that the final result exceeded your expectations.
We truly appreciate your patience and effort during assembly—6 hours is no small feat, and we’re glad it paid off! Your satisfaction means the world to us.
If you ever need any assistance or have suggestions, we’re always here to help. Enjoy your new piece!
Excellent product
Excellent product and when I needed help customer service was extremely helpful. The product was well packaged and arrived on time. I would buy from this company again.
10. juni 2026
Svar fra Domi Outdoor Living
Thank you for your wonderful feedback! We're thrilled to hear that you’re pleased with both our product and the support from our customer service team. It’s also great to know that the packaging and delivery met your expectations.
Your trust means a lot to us, and we look forward to serving you again in the future.
Size was miss stated,it was much…
Size was miss stated,it was much smaller than the description so it's too small for what I needed. I would like a refund or make it right by sending me a bigger size. By you're measurements that would be 10 x 12 which should be 9 x11 which would work.
12. juni 2026
Svar fra Domi Outdoor Living
Thank you for your feedback. As previously explained in our email, our product sizes are named after the roof dimensions. For the 8*10 size you purchased, the roof measures 8*10, while the base is smaller at 7*9, as clearly stated on our product page.
We strongly recommend reviewing product dimensions carefully before placing an order. Regarding your request for the correct size, we have already sent detailed information via email. Pls check that message, and we look forward to your response.
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