I URGE YOU NEVER USE THIS COMPANY Needed bank statements converted to excel for bookkeeping. Signed up for their free trial, didn’t do anything. It Said I needed a premium plan to use it.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Canceled subscription and have cancellation confirmation, but continued to be billed monthly. Support claimed I was locked into a 12-month commitment despite the site advertising month-to-month / canc... Vis mer
Company continues to try to bill my credit card even though I've canceled. Fortunately, my credit card number changed at around the same time, otherwise I probably wouldn't have noticed. Also, the pro... Vis mer
DO NOT USE THIS ONLINE Absolutely appalling service. zero customer support contact, and continued billing after the subscription was cancelled. After weeks of chasing i still cannot get a reply... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Automate data extraction from digital and scanned documents
Kontaktopplysninger
1,6
Dårlig
26 anmeldelser
Har svart på 77 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fraud
Fraud - used them once to convert one document, and since then been charging me £27.30 a month, I've tried to cancel multiple times but hasnt allowed me to, I cant even log into the account - they dont have a phone number or respond to emails.
3. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Docuclipper
We are sorry to hear about your experience. Our system cancels accounts immediately upon request, and we do not continue charging after a confirmed cancellation. You can also cancel directly from the Settings page on our website at any time.
If you were unable to log in or did not receive a confirmation, it is possible that your cancellation request did not reach us. Please contact support@docuclipper.com
again with the email address used for your account, and we will review your history to ensure your account is fully canceled and any outstanding issues are resolved.
Its a scam they say you get a trail for…
Its a scam they say you get a trail for 7 days but your charged the next day and the starter subscription bills you every month for a year and thats when you cancel.
28. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Docuclipper
We are sorry to hear about your experience. To clarify, our free trial does not require any payment information and allows you to process up to 120 pages completely free. You can fully test the product before entering any billing details or upgrading.
A paid subscription only begins if you manually upgrade, and the plan type you choose determines billing terms. The Annual Billed Monthly plan offers a discounted rate in exchange for a 12-month commitment, which is clearly stated during checkout.
If you have any questions or need help confirming your plan type, please reach out to support@docuclipper.com
and our team will review your account right away.
Great product
Great product. I just spent about 20 minutes in one of their competitor products Which is based in Ireland, and it was a horrendous experience. I couldn't get anything to work All I wanted was to scan some bank statements That's it, and I couldn't get it to work. Went on to DocuClipper when in three minutes I had done everything I needed to do. Great job guys and girls
24. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Docuclipper
Thank you for your kind words! We're so glad to hear that DocuClipper made your experience smooth and hassle-free. We appreciate your support and are here whenever you need us! 🚀
Docuclipper are good without…
Docuclipper are good without verification. For verified documents, I recommend PROOFOFSTATEMENTCOM for bank statements and paystubs. Great experience overall.
2. desember 2024
Anmeldelse skrevet uten oppfordring
Generally a crap product
Generally a crap product that I regret ever using it,
Some Bank Statement dates were wrong,
Some Bank amounts had wrong signs.
I had to go through them line by line to check and correct them.
6. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Docuclipper
Sorry to hear about your experience. Accuracy is our top priority, and this isn’t the experience we want for our users. We’d love to investigate what went wrong and make it right—please reach out to our support team, and we’ll work to resolve this for you.
Blhack
Wow! So let's just say Bad was Bad and Terrible was like, oh...there's a reason they won't be around long.
I'm a CEO of a software company. These guys run what we used to call the gym membership subscription strategy (GMS) or as we called it. Games with your customers.
30 days free, no customer success, hard to cancel, forget about it, email in why have I paid almost $1000 for this...and why am I so dumb.
Yup, I'm the dumb one for trying a solve a problem, their software over promises, then I get too busy or forget...and one day I'm F*cn...thats like a Grand.
3. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Docuclipper
Thank you for your feedback. Our policy does not allow refunds for forgotten subscription cancellations, but our support team offered to add a credit to your account and assistance.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.