DLG Auto Services - Birmingham Anmeldelser 

487
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

15-33 Flaxley Parkway, Flaxley Road, B33 9AL Birmingham, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

DLG Auto services are absolutely fantastic. Our car is as good as it was before, it’s like nothing happened. The services excellent and all staff are wonderful from start to finished. start to fini... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was contacted very quickly. The advisors who spoke to me on the phone were all very helpful, polite and professional. I was given all the information I needed and kept informed every step of the... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

My car went off for repair and was fairly quickly returned sadly bits were missing and the job wasn't finished, some parts were still broken, 2 weeks later an engineer came out and couldn't repair it... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Brilliant service from start to finish. DLG repaired my car after an accident. Their communications were absolutely first rate. My car was collected from, and delivered back to, my home address and ev... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilverksted

Skrevet av virksomheten

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Kontaktopplysninger

  • 15-33 Flaxley Parkway, Flaxley Road, B33 9AL, Birmingham, Storbritannia

  • 03453030431

4,6

Enestående

TrustScore 4.5 av 5

487 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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4,6

Alle anmeldelser

(487)

485 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic repair centre..

The company picked up my car from My home, kept me informed on a regular basis with updates regarding the progress. Returned my car not only with a repair I could not see but also cleaned my car both inside and out to a pristine condition fantastic company with very professional staff

4. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very professional and efficient staff…

Very professional and efficient staff who keep you well informed at all times. My car was assessed and repairs/timescale were explained and booked at a time to suit my needs. The site was very secure and well run. The repairs were of a very high standard and my car was returned to my home on a trailer and had been washed and polished. Wonderful service!

13. januar 2025
Vurdert til 5 av 5 stjerner

Thank you DLG

My first time using the services of my insurance and their 'preferred garage' for repairs to my car. I have to say it was brilliant from start to finish. From reporting the accident to Churchill, contact with DLG, pick-up, repair, to the return of my car in total was under 2 weeks, I was kept informed all the way through, thank you so much.

13. januar 2025
Vurdert til 4 av 5 stjerner

The service was very good

The service was very good. The car was collected and a curtsey car left behind. My car was return repaired. All staff were communicative and engaging. But I do wish you did not use overseas call centres.

22. januar 2025
Vurdert til 5 av 5 stjerner

Picked up car

Picked up car, received a phone call prior to pick up. Fixed it within four days and delivered back and again received a phone call prior to drop off. Work excellent

31. desember 2024
Vurdert til 5 av 5 stjerner

Excellent Accident Repair Service

I recently had dealings with DLG Auto Services through my car insurer, after being in collision with another vehicle.
The repairs where carried out within a couple of days and the qaulity of the workmanship is excellent.

I was kept well informed of progress and everyone I spoke with throughout the process was knowledgable, courteous and professional.
I was really impressed !

10. desember 2024
Vurdert til 5 av 5 stjerner

Professional company, highly recommend them.

Dlg picked my car up from home,driver said repairs should be completed in 5 working days,I received three phone calls giving me updates on repairs during the time they had the car, repairs were completed within the five days,the car was dropped back to my home, and I was more than happy with the with what they had done, they even valeted the car inside and out...I would highly recommend them.

3. desember 2024

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