DLG Auto Services - Basildon Anmeldelser 

285
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

Luckyn Lane, Yardley Business Park, SS14 3BZ Basildon, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

They are very good at keeping me updated with progress and also with any trouble they had finding with getting parts. Their workmanship is excellent although I have had to ask for a call back on a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was directed to DLGAutoServ by my insurance company. I filled out the relevant online form on Saturday 14 February, my car was collected on Monday 16th and was returned to me repaired on 19th. Apart... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My Merc C250 was repaired by DG body garage with damages on the driver side and rear bumper, the level of communication from collecting the car till repairs was complete and car delivered was amazing... Vis mer


Informasjon om virksomheten

  1. Bilverksted

Skrevet av virksomheten

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Kontaktopplysninger

  • Luckyn Lane, Yardley Business Park, SS14 3BZ, Basildon, Storbritannia

  • 03453030352

4,6

Enestående

TrustScore 4.5 av 5

285 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(285)

666 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Five stars from me

I was very happy with my experience with DLG Auto Services, from picking up my car to dropping off.
The office kept me up to date every few days with which stage my car was at, and when it would be finished.

18. mars 2025
Vurdert til 5 av 5 stjerner

Very happy with service received.

The car was collected Grant a very pleasant kind man. Grant telephoned prior to his visit advising he was on his way. He explained the processes of repairing my car ensuring i understood what was to happen. Your office kept me up to date every 48 hours. Grant returned the car to me and again explained the repair. Such a lovely polite young man. Excellent customer service all round

14. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A Satisfied customer…

Car collected from home saving trouble of getting it to wherever. Excellent repair job in suitable amount of time. Cant see where it was done. Car delivered home by Tony in a friendly, pleasant way reversing it in for ease of access next time it was used. It had protective covers to keep car clean inside as it was cleaned both indoors and out. The work is guaranteed for 5 years. We were kept up to date by phone by staff and when phoning them the phone was always answered and not left ringing for ages.

25. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The whole package from the helpful…

The whole package from the helpful professional staff in your offices to the great job done on my car repair..... plus the beautiful clean condition my car was in when returned and last but not least the two drivers one collecting and one returning my car who were so good to me

18. februar 2025
Vurdert til 5 av 5 stjerner

Vauxhall astra

Absolutely fantastic ,quick recovery, quick delivery, friendly service and delivery but on top of it all QUALITY finishing repairs could not be happier thank you and I would not hesitate in recommending them

20. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The service was 1st class

The service was 1st class, even when the repair was delayed due to manufacturers delaying the delivery of parts, your customer service department constantly kept us informed with calls every couple of days.
The finished article looks like the day it rolled out of the showroom.

18. desember 2024
Vurdert til 4 av 5 stjerner

Land rover freelander 2

Although there was a delay in getting parts,I was kept informed weekly.
When my vehicle was returned it had not been road tested and there is a slight squeal from the rear although nothing much ( the damage was severe rear impact and the electronic handbrake kept the car in place, whether it is anything to do with that I'm not sure). Also one of the number plate lamps did not work but that was an easy fix for me to do and less teouble than havjng to return the car.
The repairs, however, looked great.

19. november 2024

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