Diversediagnostics Anmeldelser 

478
•
TrustScore 4.5 av 5

4,7

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I've been with Diverse Diagnostics for about a year now and I've always had a good experience with them. Care advisors are always polite and friendly, and I like that sometimes when you email with an... Vis mer

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Vurdert til 5 av 5 stjerner

I have found Diverse Diagnostics extremely easy to deal with and incredibly supportive. The consultants and nurses have been empathetic and very professional. The support staff have been exceptional... Vis mer

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Vurdert til 4 av 5 stjerner

The intake assessment was quite thorough, which I thought was great. Amy Duncan was lovely to talk to, and dealt with the more sensitive topics that can come along with ADHD very well. I appreciate th... Vis mer

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Vurdert til 5 av 5 stjerner

Everything about our experience with Diverse Diagnostics was a very professional and they were a absolute pleasure to deal with. They explained everything in detail beforehand and was available to ans... Vis mer

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Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

478 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 94 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(478)

314 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Positive Experience

Each step leading up to the assessment was clear. The Diverse Diagnostics team was helpful and answered any questions I had within a reasonable amount of time. I appreciated all the information (including timelines) I received ahead of the assessment, so I knew what to expect.

After the assessment, I also received a good amount of support. Every staff member I communicated with demonstrated courteousness, professionalism, and empathy.

Overall, I had a positive experience and I'm grateful to the Diverse Diagnostics team.

9. juni 2026
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Svar fra Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear you felt well informed throughout the process and that the information and timelines provided helped you know what to expect.

It’s encouraging to know you felt supported both before and after your assessment, and that our team’s professionalism, empathy and communication made a positive difference. We appreciate your kind feedback.

Vurdert til 1 av 5 stjerner

Unfortunately I had a bad experience

Unfortunately I had a bad experience. I had been recommended Diverse Diagnostics by my brother who is a doctor. I had a consultation with a Consultant Psychiatrist who was rude, snappy , impatient and he also kept yawning. It was an unpleasant experience and I would not recommend this Dr. He had all the interpersonal skills of a pickled onion. The Admin team were very nice and could teach the Dr a thing or two about manners. I would not recommend spending hard-earned money on a session with this Dr who would blatantly rather have been anywhere else than doing the session.

3. juni 2026
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Svar fra Diversediagnostics

Thank you for taking the time to share your feedback. We’re sorry to hear that your consultation did not meet the standard of care and professionalism you were expecting, although we appreciate your kind comments about our admin team.
We want every patient to feel respected, listened to and supported throughout their care, and we take feedback like yours seriously. If you would be willing to discuss your experience further, please contact our team directly so we can look into your concerns.

Vurdert til 5 av 5 stjerner

Understanding

Any moment I have a question I will always get a reply which is always considerate to the fact that I may need things explaining in more detail. I trust this company and would recommend them to others

18. juni 2026
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Svar fra Diversediagnostics

Thank you for taking the time to share your feedback. We’re glad to hear our team has been responsive and taken the time to provide explanations in a way that works for you.

It’s encouraging to know you’ve felt supported throughout your experience and that you would recommend our service to others. We appreciate your trust in our team.

Vurdert til 5 av 5 stjerner

Really fast and friendly responses!

20. juni 2026
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Svar fra Diversediagnostics

Thank you for your feedback. We’re pleased to hear you found our team friendly and responsive throughout your experience.

Clear and timely communication is important to us, so it’s encouraging to know this stood out to you. We appreciate you taking the time to share your thoughts.

Vurdert til 5 av 5 stjerner

Very helpful and understanding

Spoke to Toni on the phone- she was very helpful and lovely. She was very understanding and helped me understand what diversesiagnostics provides and helped me with planning my next steps.

18. juni 2026
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Svar fra Diversediagnostics

Thank you for sharing your feedback. We’re glad to hear Toni was able to provide clear information, answer your questions and help you feel supported while considering your next steps.

It’s encouraging to know her understanding and guidance made a positive difference during your conversation. We appreciate you taking the time to share your experience.

Vurdert til 5 av 5 stjerner

To Morgan. 

To Morgan. 

I really truly appreciate that you sorted this for me. 

I've been run ragged with work and don't have the time to deal with the abhorrent phone system at my practice. I am unable to talk to people who are only open when I'm in work and get passed from pillar to post whilst trying to work.

You have gone above and beyond and makes me see Diverse Diagnostics in a positive light. 

You're a credit to the company.  

Thanks again!

17. juni 2026
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Svar fra Diversediagnostics

Thank you for taking the time to share your feedback. We’re glad to hear Morgan was able to help resolve the issue and provide support during what sounds like a particularly busy and frustrating time.

It’s encouraging to know their efforts made a positive difference to your experience. We’ll be sure to share your kind comments with Morgan and the wider team.

Vurdert til 5 av 5 stjerner

Life-changing ADHD assessment and care: thank you, Diverse Diagnostics

⭐ In short: A smooth, reassuring, genuinely life-changing experience from first call to 6-month review. Fast, thorough, and kind at every step.
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1) BOOKING & FIRST CONSULTATION (Carrie Buchanan)

I booked a 15-minute consultation on a Friday and was seen the following Monday. I'd done a lot of my own research into ADHD beforehand, so I came in with some fairly complex questions. Every one was answered clearly, in detail, and promptly. Carrie was informative and reassuring, and I left feeling confident about taking the next step.

2) THE ASSESSMENT (Cara Preston & Dr Stuart d'Arch Smith)

Later that same Monday I decided to go ahead with the full ADHD assessment. Cara Preston came back to me after I'd decided and got me booked in. I was offered a cancellation slot for the following week, accepted, and then Cara called shortly after to offer an even earlier slot just two days later, on the Wednesday.

The assessment itself was excellent. Dr d'Arch Smith was patient and informative, and gave me plenty of room to speak. It felt more like a guided conversation than a clinical assessment. He gave a full explanation at the end along with a provisional diagnosis, and the final written report arrived two weeks later.

3) MEDICATION COORDINATION (Victoria Rennie)

Victoria Rennie coordinated the scheduling of my medication appointments and made that whole side of things effortless, which I really appreciated.

4) ONGOING CARE (Pete Downer)

My medication appointments were with Pete Downer, and Pete is absolutely brilliant. I started medication, titrated up gradually month by month, and stabilised. I've just completed my first 6-month review since stabilising, and my life has genuinely changed.

Nearly all of my appointments have been with Pete, and I now request him specifically. A few things that stand out:
• He's hugely supportive, and I actually look forward to my appointments.
• He keeps his professional standards very high while still making each session feel like a relaxed catch-up.
• He can take my "waffle" and summarise it back in clear, accurate points that hit the nail on the head.
• He shows real interest in me as a person, not just a patient. That clinical "wall" you often feel with health professionals simply isn't there.

I genuinely can't thank Pete enough. A real measure of the difference this has made is that I've since applied to study medicine at university, interviewed, and received an offer, and being able to tell Pete in person was a genuine highlight.

5) WHY I TRUSTED THEM (the science checks out)

As someone from a science background, one thing stood out above everything else. Every email and phone call was handled by qualified people with degrees in relevant fields such as psychology. Any reassurance I was given came backed by data and cited research, rather than just "don't worry".
Claims supported by evidence is a huge green flag for me, and it's a big part of why I trusted the whole process.

6) THE WHOLE TEAM

A thank you to the entire Diverse Diagnostics team as well. I've been in correspondence with many of them, and the people named above are simply the ones who stand out and who I've had the most regular contact with. Emails were answered promptly at all times of day, and everyone was consistently willing to help. From start to finish the process has been smooth, and it has genuinely changed my life.
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Would I recommend them? Without hesitation. Still unsure? Just book the 15-minute call. You have nothing to lose, it's free!

18. juni 2026
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Svar fra Diversediagnostics

Thank you for taking the time to share such detailed feedback. We’re glad to hear that you felt supported throughout every stage of your journey, from your initial consultation and assessment through to ongoing medication reviews.

It’s particularly encouraging to hear the positive impact that Pete, Carrie, Cara, Dr Stuart d'Arch Smith and Victoria had on your experience. We’re pleased that the care, communication and clinical support you received helped you feel informed, understood and confident in your treatment. Thank you also for recognising the wider team’s efforts and our commitment to evidence-based care. We wish you every success with your future studies and appreciate the trust you have placed in us.

Vurdert til 5 av 5 stjerner

When I had my first consultation I was …

When I had my first consultation I was struggling. Really struggling and on my knees. I have now completed my consultations and now feel 100% better. The consultant Pete Downer was absolutely fantastic and helpful throughout. Always parting advice in a good way. Never lecturing just advising. 💯 recommend

17. juni 2026
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Svar fra Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you feel in a much better place following your consultations, and that Pete Downer’s supportive and practical guidance helped throughout.

It’s encouraging to know his approach felt helpful, respectful and reassuring during a difficult time.

Vurdert til 5 av 5 stjerner

Diagnosed at 45

I had my assessment and diagnosis through diverse diagnostics a few months ago and I am now going through medication titration. I have spent all of my life struggling with feeling too much, different to others and being diagnosed or assessed for a variety of mental health disorders. After speaking with GP and mental health nurse having exhausted all other possibilities and coping mechanisms and unable to cope with the mental noise and sleep disturbance any longer (perimenopause definitely made it impossible) i decided to look at a private assessment for ADHD as too many of my symptoms fitted. I cannot fault the service provided here. Everyone Has been helpful and supportive throughout. In addition I recently had my 12 year old daughters school flag concerns which I am not surprised about at given my recent diagnosis (and my oldest daughters clear undiagnosed ADHD) which resulted in a referral to CAMHS. With a waiting list of now 4 years, we have decided to have her assessed through diverse diagnostics also as we are confident with their services.

13. juni 2026
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Svar fra Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear that you have felt supported throughout both your assessment and medication journey, and that our team has helped make the process a positive one during what can often be a challenging time.

It’s particularly encouraging to know that your experience has given you the confidence to choose our service for your daughter’s assessment as well. We appreciate your trust in our team and are grateful for your kind feedback.

Vurdert til 5 av 5 stjerner

I was made to feel at ease on my…

I was made to feel at ease on my consultation and really understood.
The communication is great and really fast.
My next steps are my assessment which I received really fast compared to what the nhs is like.
Feel at ease knowing I can contact and have a good communication
Would highly recommend 🤍

10. juni 2026
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Svar fra Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you felt understood and at ease during your consultation, and that our team’s communication has been clear and responsive throughout.

It’s encouraging to know the assessment process has moved forward quickly and that you feel confident reaching out whenever you need support. We appreciate your recommendation and wish you all the best for the next stage of your journey.

Vurdert til 5 av 5 stjerner

10/10 my experience matched my…

10/10 my experience matched my expectations, warm, friendly, supportive & professional.

11. juni 2026
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Svar fra Diversediagnostics

Thank you for your feedback. We’re glad to hear your experience felt warm, supportive and professional, and that the service met your expectations.

Vurdert til 5 av 5 stjerner

Great initial call wor he Rebekah…

Great initial call wor he Rebekah really put my mind at ease. Procedure was explained really clearly and i know exactly what the next steps are- definitely recommend:

9. juni 2026
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Svar fra Diversediagnostics

Thank you for sharing your feedback. We’re glad to hear Rebekah helped put your mind at ease and that the process and next steps were explained clearly during your initial call.

It’s encouraging to know you felt informed and supported from the outset, and we appreciate your recommendation.

Vurdert til 5 av 5 stjerner

Good experience with this company

Good experience with this company. Have been using for about a year now. A few hiccups with prescription delivery previously, but I appreciate the accountability and dedication to set things right and deliver good service. The team are very friendly. Particular thanks to Pete, who has lead my medication reviews. I can tell he is a genuine advocate for ADHD care. He provides an organised and streamlined approach and is an overall nice guy.

10. juni 2026
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Svar fra Diversediagnostics

Thank you for taking the time to share your experience. We’re pleased to hear that, despite some earlier prescription delivery issues, you felt supported by our team’s commitment to resolving them and providing good ongoing care.

It’s especially encouraging to hear your feedback about Pete. We’re glad his structured approach, clinical support and advocacy for ADHD care have had a positive impact on your treatment journey. We appreciate your continued trust in our team.

Vurdert til 5 av 5 stjerner

Great service

Great service. Friendly, professionsional, help and advice.

8. juni 2026
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Svar fra Diversediagnostics

Thank you for your feedback. We’re pleased to hear you found our team friendly, professional and supportive throughout your experience.

It’s encouraging to know the help and advice provided were valuable, and we appreciate you taking the time to share your recommendation.

Vurdert til 5 av 5 stjerner

Excellent Adult ADHD Support

I thoroughly recommend Diverse Diagnostics for adult ADHD diagnosis and treatment.

The team are extremely friendly, and clearly understand neurodiversity. The forms and emails are a clear reflection of this, designed not to overwhelm but provide clear and unambiguous facts.

I initially scheduled a 15 minute screening call where the team recommended I continue with a full assessment. I was booked in for my appointment a month later. My consultant was brilliant and listened to everything I said, helping me to expand on areas I felt I couldn’t thoroughly explain. I received my diagnosis and a comprehensive report which will satisfy any future queries my employers, the NHS, or anyone else will have.

Following this, I decided to pursue treatment via medication. I was listened to throughout, and Laura clearly understands my individual struggles recommending one medication over another and explaining why my answers led her to this conclusion. I completely agreed with her explanation and felt confident with the decision. It was helped that all the team are extremely personable, relating their own life experience where appropriate to yours, which helped me to build trust and confidence in their expertise.

I’ve only just started a course of treatment but I know that Diverse Diagnostics will be there to support me throughout.

What I will say is that diagnosis and treatment is not cheap. I knew this going in but would be remised if I didn’t mention that you should only seek this treatment option if you have a few hundred quid in disposable cash every month, or confidence that your GP will take you on via shared care.

In any case, I am very happy with my experience with Diverse Diagnostic and grateful to them for helping to change my life!

17. mars 2026
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Svar fra Diversediagnostics

Thank you for taking the time to share such detailed feedback. We’re glad to hear the assessment, report and medication consultation felt clear, supportive and tailored to your individual needs.

It’s encouraging to know our team’s understanding of neurodiversity helped make the process accessible and reassuring, and that Laura’s guidance gave you confidence in your treatment plan. We also appreciate your balanced comments around cost and shared care, as these are important considerations for anyone exploring private assessment and treatment.

Vurdert til 5 av 5 stjerner

Had my introductory call with Jennifer

Had my introductory call with Jennifer. She was so kind and supportive and talked me through the whole process of being assessed for ADHD. She was very knowledgeable and provided lots of information during the call and in a follow-up email.

5. juni 2026
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Svar fra Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Jennifer helped you feel supported and informed during your introductory call, and that the assessment process was explained clearly.

It’s encouraging to know the information provided during the call and follow-up communication helped you feel confident about the next steps.

Vurdert til 5 av 5 stjerner

Very understanding company and great…

Very understanding company and great service! Highly recommend.

5. juni 2026
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Svar fra Diversediagnostics

Thank you for your feedback. We’re glad to hear you found our team understanding and the service supportive throughout your experience.

It’s encouraging to know you would recommend us, and we appreciate you taking the time to share your thoughts.

Vurdert til 4 av 5 stjerner

Thoughtful Assessment and Reassuring Outcome

Excellent clinical assessment and thoughtful recommendations. The report provided significant reassurance and a clear roadmap for support. The only disappointment was that the report arrived later than anticipated, which reduced its usefulness during an important examination period.

4. juni 2026
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Svar fra Diversediagnostics

Thank you for your feedback. We’re glad to hear the assessment and recommendations provided reassurance and a clear plan for support.
We’re sorry the report arrived later than expected, particularly during an important examination period. We appreciate you raising this, as timely reporting is an important part of the service we aim to provide.
We recognise, how important it is that everyone feels listened to and involved throughout the process, and we value feedback like this as it helps us continually review and improve the care we provide. If you would like to discuss your concerns regarding the report process further, please contact our team directly.

Vurdert til 5 av 5 stjerner

Excellent efficient person on call to…

Excellent efficient person on call to arrange appointments.

3. juni 2026
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Svar fra Diversediagnostics

Thank you for your feedback. We’re glad to hear the appointment arrangement was handled efficiently and that the call was helpful.

Vurdert til 5 av 5 stjerner

I had my initial 15 minute phone…

I had my initial 15 minute phone consultation with Rebekah yesterday. She was brilliant, answered all my questions and made me feel seen.

2. juni 2026
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Svar fra Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah was able to answer your questions clearly and help you feel heard and understood during your initial consultation.

It’s encouraging to know you felt supported from the very first step of the process.

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